Towards Maturity and the CIPD have recently launched a new report L&D Evolving Roles: Enhancing Skills that considers the future direction of L&D and the skills that they need to get there.
Practical tips and checklists for building competency in your organisation.
With more than 20 different languages among our staff and operations in nearly 80 countries, experience has shown me that effective communication and aligned online training across borders is pivotal for business success.
The LINE event at the Royal Institute started off with a number of presentations on a subject that many predict is set to revolutionise the way the world is going to learn and communicate: m-learning!
Driven by the rapidly changing way the people learn in the workplace today, Learning Management Systems have had to keep pace and change in their design and capability to deliver what today’s learner is asking for.
The AO Foundation (The Arbeitsgemeinschaft für Osteosynthesefragen), is a Davos-based, not-for-profit organisation dedicated to improving the care of patients with musculoskeletal injuries.
From its roots in 19th Century Scotland, Howden now operates in 20 countries, employing 4500 staff in its core business: the design, engineering and manufacturing of industrial fans, compressors and rotary heat exchangers.
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As a business improvement process, benchmarking has been around since the early 90’s and is now considered vital in the private and public sector as a tool to improve operational performance and enable strategic re-positioning.
This report presents the evidence for L&D leaders to help understand and consider how best to demonstrate the value that L&D can bring to business leaders and learners. We explore the tactics that lead to greater impact amongst top performing learning organisations to demonstrate value and identify how data can be used to build performance.
In many areas, but particularly for professional sales people, Xerox had always had a great reputation for developing the best people and their training programme was envied by many, but there was an increased belief internally that perhaps they were living off that hard-earned reputation and that while the world around them had changed, perhaps the approach to learning and development hadn’t.
Becta have recently launched a new report that consolidates the evidence for employer efficiencies and tangible business benefit resulting from effective use of learning technology in the workplace.
Winner of the silver award in the e-learning Awards for 2009, this case study explores how Boots UK overcame some enormous challenges in adopting e-learning throughout the organisation, and the many benefits that this new approach to learning has brought.
Autonomy Multimedia won the Gold Award for the Best use of Rapid e-learning at the 2009 e-learning awards for their elegant business solution to a challenge at Citroen.
We are pleased to include the story of how Ford has met the training needs of their pan-European network of dealers as part of Towards Maturity’s Evidence for Change programme.
Attending a conference such as GlobalExchanges allows you to network and speak to organisations who are deriving real business value from their investments in e-learning for ‘English as a Second Language’.
We all know and appreciate the value of demonstrating real Return on Investment for any e-learning programme, but solid evidence is not always easy to come by.
English as a Second Language (ESL) from GlobalEnglish adding business benefits to Global Organisations
‘English as a Second Language’ is not new. In fact the business world has debated the topic many times in the past but we’re starting to reach a point where many major multi-national, global organisations recognise the need to provide adequate English language training for their global workforce. In many of these organisations those with English as their natural language often represent less than 10% of the workforce, so the need is significant.
Research by EU skills in their sector demonstrates that soft skills training improves productivity and performance and provides an investment return within 12 months.
This case study (provided by Grass Roots) hightlights how the Games Stores Group Ltd ( specialist retailers in PC and Video games) used a blended learning approach in store to help boost sales.
“A Master Class” – Hibernia College & Pfizer breaking new ground with an Online Master of Science Degree in Pharmaceutical Medicine.
This fascinating case study provides insight on a shared transformation plan between Johnson Controls (JCI) and Barclays Bank using QuickWins from Relay Consultants that has transformed Customer Service and driven innovation through a unique Change Management process.
‘How has the world of a child changed in the last 150 years?” And the answer is, “It’s hard to imagine any way in which it hasn’t changed. But if you look at school today versus 100 years ago, it is more similar than dissimilar.”
This article provides insight on how Electronic Performance Support Systems can really help in engaging learners.
Royal Caribbean Cruise Line saw the need to rule the seas in e-learning by implementing an award winning solution for their travel partners that included both product and automation training.
“The Missing Stock Mysteries” With over 84,000 co-workers in 44 countries and more than 200 stores worldwide, being able to meet their customers expectation that the product they want ‘is always available’ is a major challenge for IKEA, the world’s leading home furnishings retailer.
Simply the best – practical tips from this year’s award winners
Julia Moore, the National Director of e-Learning for Healthcare in the NHS, gives a fascinating insight into the use of e-learning in training Radiologists. This implementation won the e-learning content award in November 2007.
Making the most of technology could boost UK economy by £35 billion – new research highlights critical importance of IT & Telecoms to UK and urgent need to invest in skills.
Becta is leading the drive to improve the use of technology in education via the Next Generation Learning campaign, which is supported by Johnny Ball.
Charles Jennings took part in a recent interview with the Towards Maturity project team to look discuss how technology is being used to support the needs of the knowledge worker in the 21st century.
Download this case study to see how the Student Loans company have supported learners and managers with new ways of learning.
e-learn2work is a research project funded by the European Union. Focusing on small and micro businesses, the project aims to:
Lessons for Educators from Towards Maturity research.
UKI Partnerships, part of RBS Insurance is an extraordinary business. From its inception in 2000, it has grown rapidly to become one of the country’s leading general insurance and motoring assistance partnership providers, serving millions of customers in partnership with brand leaders across all the major sectors.
This case study looks at how BT addressed the challenges of providing and monitoring learning for 30,000 field engineers. It looks at the challenges that were addressed in meeting the needs of a dispersed audience and outlines the practicalities of using the mobile phone to provide and assess learning. BT were shortlisted in the e-learning awards 2006 for this implementation
The Priory Group and their partner Information Transfer were the winners of the ‘Widening participation in e-learning’ e-learning award (Nov 2006) and the winners of ‘elearning project of the Year’ from the Institute of IT training (Feb 2007).
In common with many manufacturing sectors, the ceramic industry is undergoing significant restructuring to adapt to the challenges of modern global competition.
This genuinely pioneering development, developed over a number of years, exploring the use of online learning in a factory-floor environment combined with online assessment leading to recognised qualifications, makes for an insightful case study.
This study shows how, by utilising the online Corporate Learning Service (GlobalEnglish), the hotel chain significantly improved employees ability to communicate in English (reading, writing, listening and speaking).
BMW have applied learning technologies across to provide personalised learning from NVQ and technical certificates for in house apprenticeship programmes to new product updates for sales and technical staff across their dealership.
Whilst we completed this study in 2006, I have still not seen very many programmes that compare with the Frontline blended learning approach which includes in the innovative use of mixed media in a learning programme specifically designed to address behavioural change. Many say that online media are just not suitable for encouraging new attitudes and behaviours but this study proves them wrong!
Detailed case study covering 60,000 staff who accessed the NHS portal for basic IT ECDL skills training with an increase in staff morale, confidence and capability. Saving time, with 66% transfer of benefits to patients and an overall ROI improvement of 251%.
Shortlisted in the widespread adoption category. E-Learning Awards 2005.
Charles Jennings, Global Head of Learning at Reuters, is transforming the way that Reuters looks at learning. The following items review the move to a process based learning that focuses on performance and capability rather than the delivery of learning events.
This is one of the original reports on successful e-learning implementation that contributed to the development of the Towards Maturity research findings. It explored the common business factors that contribute to e-learning success within european organisations. 15 successful organisations took part from diverse sectors and feedback was gathered from over 2000 learners within those businesses