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From A to B: Creating a strategy that supports learning in the workflow

From A to B: Creating a strategy that supports learning in the workflow

Early indicators from this year’s Benchmark show that L&D leaders want to support staff where it matters most – directly in the workplace. The vast majority (91%) of those who benchmarked early this year are looking to integrate learning into the workflow. That is a rise up from 80% last year- so how do we make that work?

5 Ways to Improve Your Onboarding Using Blended Learning

It’s as true for learning as anywhere else: first impressions count. If you’re recruiting new team members, you want to ensure that the support you offer them sets the right tone from the very beginning. You want them to feel that they have made a great decision to join you – and their onboarding process plays a huge part in that. Yet all too often, it fails to make the necessary impact.3

Mastering live online learning

Delegates from across the private, public and not for profit sectors, joined us today in a complimentary webinar supported by REDTRAY where we discussed the results of the UK’s first research into virtual classroom training: ‘Harnessing the power of live online learning’, delivered in partnership by REDTRAY and Towards Maturity.

Tips for establishing a local champion network from the National Autistic society

The National Autistic Society (NAS) is the UK’s leading charity for people affected by autism. Today the NAS has over 19,000 members and 100 local branches – each providing a wide range of advice, information, support and specialist services to around 100,000 people. As a consequence of the range of services and support they offer, their 3,000 strong workforce is extremely diverse and has a wide geographic spread.

Taste of Medicine providing Healthcare career opportunities

Winner of the Gold Award in the ‘Excellence in the Production of Learning Content – Not for Profit Sector’, this case study provides insight into St George’s, University of London ‘Widening Participation’ (WP) strategy, engaging with individuals at all stages of their educational development encouraging those from sectors of society currently under represented in Higher Education.

Dignity: The Heart of the RCN with e-learning

In June 2008, the Royal College of Nursing (RCN) launched their ‘Dignity: at the heart of everything we do’ campaign because in the nursing profession, ‘Dignity’ is at the heart of everything they do and is clearly a vital component of nursing care.

Unionlearn-a hidden asset to support workplace e-learning adoption?

In the middle of July this year, I found myself at the TUC’s head office in London amongst 200 union officers and members, MPs and other guests. It was one of those hot summer evenings (remember them?!) and the room was full of people passionate about their cause – none more so than Liz Smith OBE, who’s retirement had brought us together. 

ACS’s use of 3D virtual environments in corporate learning

Much has been written about the potential of virtual worlds in business learning but there are few examples of good practice that highlight how it can make a difference and where it fits in with other learning interventions such as role play, online virtual classroom, online content. It is clearly not just a platform for serious games.

Liverpool’s taxi drivers learn on the move

This great little video , posted by Tribal on YouTube recently is a wonderful example of how creative use of technology, together with the personal touch ( in this case, encouragement and support by one of the 22,000 Union learn reps) can deliver learning right at the point of need.

Building effective learning communities

The e-learning network event on ‘Building learning Communities’ on the 18th of April provided a fascinating insight into the practicalities of using technology to bring communities of adults together to learn.  The day provided useful advice for all types  of programmes and in all walks of life.

e-induction @ Rotherham Metropolitan Borough Council

There are numerous examples of how e-learning is being applied to learning & development across all private & public sectors, often from those who’ve learnt over time how to apply technology to deliver real business benefits, but what of those who have no track record of e-learning and are looking to start?

Collaborative learning at work

The collaborative properties of that web 2.0 offers to learning have great potential for learning and many learning practitioners are talking about it but how many are doing it and what do learners think?

e-Learning for Healthcare Podcast Part 1(Audio)

Julia Moore, the National Director of e-Learning for Healthcare in the NHS, gives a fascinating insight into the use of e-learning in training Radiologists.  This implementation won the e-learning content award in November 2007.

e-learning at Sadeh Lok

This video clip, posted on YouTube shows how Sadeh Lok, a housing association in Huddersfield has started to embrace e-learning to address business skills issues.

elearn2work – meeting small business needs(Audio full length Podcast)

The eLearn2work project in South Yorkshire is an action research project to understand how e-learning can help small businesses improve their productivity.  This interview with Michael Thornton of Knowlegebase UK ( a lead partner in the project) is suitable for any education practioner looking to engage small businesses and work more effectively together.

Scottish Prison Service

The Scottish Prison Service needed human rights issues to be dealt with more effectively within prisons in general and by front line prison staff in particular, and for staff to deal with human rights with more confidence. They also wanted to improve prisoner’s knowledge and understanding about the relationship between human rights and Prison Rules.

Lessons from Education

Organisations in the education sector appear to be less successful at a number of measures associated with e-learning than those in other sectors.  The Towards Maturity study reports a 10% less positive measure for business impact availability and uptake for the education sector compared to others.  (See Figure 10.1 in Towards Maturity: Facts and Figures).

10 top e-learning Tips for Educators

This article appeared in today’s newsletter from Epic and offers some practical tips for those in the education sector to make effective use of technology in their learning offerings.

UKI Partnerships introduce eNVQs for contact centre staff

UKI Partnerships, part of RBS Insurance is an extraordinary business. From its inception in 2000, it has grown rapidly to become one of the country’s leading general insurance and motoring assistance partnership providers, serving millions of customers in partnership with brand leaders across all the major sectors.

Whitbread EL-Box Boxing Clever

Following the introduction of the National Certificate for Licences, this innovative programme, using the el-box tablet PC developed by Creative Learning Media for Brewers Fayre pubs in the Whitbread Group, reflects a high level of audience sensitivity with 86% out of 9,600 staff now preferring this method of learning.

RBS: Impact of new technologies on staff training, learning and development – Interview with Jim McLaughlin

This interview investigates how Jim McLaughlin (Head of Learning for the Royal Bank of Scotland Group) is using technologies and how they are impacting both training and development, staff and learners within the group.  He outlines how they are exploring new technologies such as blogs, virtual classrooms, Ipods etc to address different needs via an approach of trial and experimentation.

Cable & Wireless

Cable & Wireless Cable & Wireless is one of the world’s leading international communications companies operating in 33 countries.

Frontline – elearning for customer support

Whilst we completed this study in 2006, I have still not seen very many programmes that compare with the Frontline blended learning approach which includes in the innovative use of mixed media in a learning programme specifically designed to address behavioural change. Many say that online media are just not suitable for encouraging new attitudes and behaviours but this study proves them wrong! 

Reuters

Charles Jennings, Global Head of Learning at Reuters, is transforming the way that Reuters looks at learning. The following items review the move to a process based learning that focuses on performance and capability rather than the delivery of learning events.

Linking Learning to Business: Original 2004 Research

Linking Learning to Business: Original 2004 Research

This is one of the original reports on successful e-learning implementation that contributed to the development of the Towards Maturity research findings. It explored the common business factors that contribute to e-learning success within european organisations. 15 successful organisations took part from diverse sectors and feedback was gathered from over 2000 learners within those businesses

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