Mobile-First Learning and Communications at Vodafone

Mobile-First Learning and Communications at Vodafone

Early in 2015, Vodafone UK introduced a mobile platform that radically changed their approach to both learning and internal communications across their Retail estate. The result had a direct impact on business. The ambition was to change the way frontline employees...

Webinar: 10 Insights for Engaging with Learners

Join Towards Maturity and Filtered for this webinar to learn what technology choices today’s learners are making. What better way to understand how to engage with learners, than to learn from learners?  At the end of 2015, Filtered and Towards Maturity ran...
In-Focus: The Consumer Learner at Work (2016)

In-Focus: The Consumer Learner at Work (2016)

Latest research sheds light on what motivates learners to invest in online learning. 70% of L&D are not proactive in understanding how individuals in their organisations learn. It’s perhaps unsurprising that they struggle to engage staff. It is time for...

5 Ways to Improve Your Onboarding Using Blended Learning

It’s as true for learning as anywhere else: first impressions count. If you’re recruiting new team members, you want to ensure that the support you offer them sets the right tone from the very beginning. You want them to feel that they have made a great decision to...

Debunking the ‘Learner Centric’ Myths of L&D

L&D professionals spend a lot of time building ‘learner centric’ strategies that help them connect with staff in vibrant new ways and yet 3 out of 5 claim that their learners and managers fail to engage. This is a number that increases year on year. So where are...

LearningNow – 25 tips for delivering Performance Support

L&D leaders came together to share ideas on how they are using technologies to build performance support.   In the 2013-14 Towards Maturity Benchmark study we saw that 94% of L&D leaders are looking to speed up the application of learning in the workplace...

Engaging disengaged Learners

So are our staff reluctant learners? Or are they just reluctant to engage with the solutions that L&D teams provide? In this presentation, Laura Overton, MD of the benchmarking organisation Towards Maturity, explores perspectives from 500 L&D professionals and...
In-Focus: Learning in the Mobile Enterprise (2014)

In-Focus: Learning in the Mobile Enterprise (2014)

Today’s successful workplaces are fast moving, global and digital. Learning innovation, done well, delivers results that can support sustainable, agile workplaces. Business and learning leaders alike need to expect more. Newly published Towards Maturity In-Focus...

Mastering live online learning

Delegates from  across the private, public and not for profit sectors,  joined us today in a complimentary webinar supported by REDTRAY where we  discussed the results of the UK’s first research into virtual classroom training:...

HOW TO safeguard online learners

If young people and vulnerable adults are using e-learning resources  in our workplace, how can we safeguard them against the risks of working online? Checklist for organisations engaging young adults in their workplace e-learning through apprenticeship schemes...

Taste of Medicine providing Healthcare career opportunities

Winner of the Gold Award in the ‘Excellence in the Production of Learning Content – Not for Profit Sector’, this case study provides insight into St George’s, University of London ‘Widening Participation’ (WP) strategy, engaging with individuals at all stages of...

Dignity: The Heart of the RCN with e-learning

In June 2008, the Royal College of Nursing (RCN) launched their ‘Dignity: at the heart of everything we do’ campaign because in the nursing profession, ‘Dignity’ is at the heart of everything they do and is clearly a vital component of nursing care. Winner of...

Understanding Learners at Work

Do we really understand the learners in our organisation and how to reach them or do we just think we do?  Insights from 3000 learners! Over the years Towards Maturity have conducted research with 1200 companies and have found that organisations mature in...

ACS’s use of 3D virtual environments in corporate learning

Much has been written about the potential of virtual worlds in business learning but there are few examples of good practice that highlight how it can make a difference and where it fits in with other learning interventions such as role play, online virtual classroom,...

Liverpool’s taxi drivers learn on the move

This great little video , posted by Tribal on YouTube recently is a wonderful example of how creative use of technology, together with the personal touch ( in this case, encouragement and support by one of the 22,000 Union learn reps) can deliver learning right at the...

How would you rate your web conferencing skills?

Towards Maturity research over the past 4 years has highlighted that tools such as virtual classrooms and web conferencing are being used by over 45% of organisations who are investing in learning technologies.  However, lack of skill of learning and development...

Linking Learning to Business: Original 2004 Research

This is one of the original reports on successful e-learning implementation that contributed to the development of the Towards Maturity research findings. It explored the common business factors that contribute to e-learning success within european organisations.  15...

Building effective learning communities

The e-learning network event on ‘Building learning Communities’ on the 18th of April provided a fascinating insight into the practicalities of using technology to bring communities of adults together to learn.  The day provided useful advice for all types ...

Mobile Video nuggets support learning at Vodafone Ireland

How do you extend lessons learned in a workshop so that they are put into practice in the real world? This case study takes a closer look at a programme that was commended for their entry to the  ‘Most Innovative Application of technology to Learning’...

e-induction @ Rotherham Metropolitan Borough Council

There are numerous examples of how e-learning is being applied to learning & development across all private & public sectors, often from those who’ve learnt over time how to apply technology to deliver real business benefits, but what of those who have no...

Collaborative learning at work

The collaborative properties of that web 2.0 offers to learning have great potential for learning and many learning practitioners are talking about it but how many are doing it and what do learners think? In the Towards Maturity research earlier last year we asked...

Royal Caribbean Cruise Line – Cruising for Success

Royal Caribbean Cruise Line saw the need to rule the seas in e-learning by implementing an award winning solution for their travel partners that included both product and automation training. This article by Jenny Carruth (e-learning age) explains how the silver...

Simply the best – tips from e-Learning award winners

Simply the best – practical tips from this year’s award winners On the 30th of January, the Towards Maturity Project together with the E-Learning awards brought together industry leaders and award winners to provide practical insights on how to: How to...

e-Learning for Healthcare Podcast Part 1(Audio)

  Julia Moore, the National Director of e-Learning for Healthcare in the NHS, gives a fascinating insight into the use of e-learning in training Radiologists.  This implementation won the e-learning content award in November 2007.  What have people said about...

Kirklees Metropolitan Council

In the 2007 e-learning Awards, Kirklees Metropolitan Council walked away with the award for the best example of supporting learners online. The council had to roll out a new system to over 8000 users who all needed to get to grips with the system from day 1. The team...

Supporting time starved learners at work

  Laura Overton and Howard Hills speak about the stories and perspectives gathered over the last year from the Towards e-Learning Maturity project. They consider the challenges articulated by employers during a series of recent podcast and draw out lessons useful...

CareUK: Winning a return in the care industry

CareUK deliver care to people who need it in their own homes. They deliver home-based e-learning to their employees who need it. This is an outstanding example of Return on Investment. The E-learning underpinned a company expansion in a changing regulatory environment...

e-learning at Sadeh Lok

This video clip, posted on You Tube shows how Sadeh Lok , a housing association in Huddersfield has started to embrace e-learning to address business skills issues. The video provides useful food for thought  for any learning provider looking to engage...

Scottish Prison Service

The Scottish Prison Service needed human rights issues to be dealt with more effectively within prisons in general and by front line prison staff in particular, and for staff to deal with human rights with more confidence. They also wanted to improve prisoner’s...

Lessons from Education

Organisations in the education sector appear to be less successful at a number of measures associated with e-learning than those in other sectors.  The Towards Maturity study reports a 10% less positive measure for business impact availability and uptake for the...

10 top e-learning Tips for Educators

This article appeared in today’s newsletter from Epic and offers some practical tips for those in the education sector to make effective use of technology in their learning offerings. It covers ideas on: Working with learners, deliverers and stakeholders...

Informal learning at Student Loans Company

Download this case study to see how the Student Loans company have supported learners and managers with new ways of learning. See how this innovative use of e-learning has delivered the following benefits: Reduced help desk enquiries Motivated staff engaged line...

Meeting needs of small businesses

e-learn2work is a research project funded by the European Union. Focusing on small and micro businesses, the project aims to: understand how employees currently acquire new skills find out what kind of e-learning material might interest businesses use this information...

Gateway to excellence opens for further education staff in UK

A new online portal which is set to become the leading service for people working within all aspects of further education will be launched this week by the Quality Improvement Agency (QIA).  The QIA Excellence Gateway – http://excellence.qia.org.uk – gives...

UKI Partnerships introduce eNVQs for contact centre staff

  UKI Partnerships, part of RBS Insurance is an extraordinary business.From its inception in 2000, it has grown rapidly to become one of the country’s leading general insurance and motoring assistance partnership providers, serving millions of customers in...

Free guide to learner support

This good practice guide on learner support is  produced by Kineo in collaboration with Ufi. It’s for: People in the learning and training community who are interested in learner support models for blended and e-learning programmes. It’s by: Ufi/learndirect...

Whitbread EL-Box Boxing Clever

Following the introduction of the National Certificate for Licences, this innovative programme, using the el-box tablet PC developed by Creative Learning Media for Brewers Fayre pubs in the Whitbread Group, reflects a high level of audience sensitivity with 86% out of...

RBS:impact of new technologies on staff learning

RBS: Impact of new technologies on staff training, learning and development – Interview with Jim McLaughlin This interview investigates how Jim McLaughlin (Head of Learning for the Royal Bank of Scotland Group) is using technologies and how they are impacting...

Cable & Wireless

Cable & Wireless Cable & Wireless is one of the world’s leading international communications companies operating in 33 countries. They were one of the first companies in 2001 to introduce a  Learning Management System to address skills needs across the...

Frontline – elearning for customer support

Last updated Nov 09 Whilst we completed this study in 2006, I have still not seen very many programmes that compare with the Frontline blended learning approach which includes in the innovative use of mixed media in a learning programme specifically designed...

Reuters

Charles Jennings, Global Head of Learning at Reuters, is transforming the way that Reuters looks at learning. The following items review the move to a process based learning that focusses on performance and capability rather than the delivery of learning events. CLick...

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