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Using Technology to make a difference with 360 Degree Feedback

We’re seeing learning technologies being applied in many different creative ways across businesses, large and small, and in all sectors, public and private. This white paper + case study, from Track Surveys, provides insight into how technology is being used effectively for 360 degree feedback and why this approach is better than the alternatives.

BAE systems’ learning journey

Social networking, organisational capability, performance, competency are all in vogue at the moment but what practical steps must be taken to ensure that these promises deliver in the real world?

UKI Partnerships introduce eNVQs for contact centre staff

UKI Partnerships, part of RBS Insurance is an extraordinary business. From its inception in 2000, it has grown rapidly to become one of the country’s leading general insurance and motoring assistance partnership providers, serving millions of customers in partnership with brand leaders across all the major sectors.

BT – mobile learning for field engineers

This case study looks at how BT addressed the challenges of providing and monitoring learning for 30,000 field engineers. It looks at the challenges that were addressed in meeting the needs of a dispersed audience and outlines the practicalities of using the mobile phone to provide and assess learning. BT were shortlisted in the e-learning awards 2006 for this implementation

Whitbread EL-Box Boxing Clever

Following the introduction of the National Certificate for Licences, this innovative programme, using the el-box tablet PC developed by Creative Learning Media for Brewers Fayre pubs in the Whitbread Group, reflects a high level of audience sensitivity with 86% out of 9,600 staff now preferring this method of learning.

BMW

BMW have applied learning technologies across to provide personalised learning from NVQ and technical certificates for in house apprenticeship programmes to new product updates for sales and technical staff across their dealership.

Reuters

Charles Jennings, Global Head of Learning at Reuters, is transforming the way that Reuters looks at learning. The following items review the move to a process based learning that focuses on performance and capability rather than the delivery of learning events.

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