Building a Global Learning Culture

Building a learning culture that impacts individual and business performance is the holy grail of most L&D leaders. How do we shift the mindset of business leaders and learners- especially when they are scattered around the globe? How do we transition from...
In-Focus: Excellence in Compliance Training (2015)

In-Focus: Excellence in Compliance Training (2015)

This unique piece of research highlights how to shift compliance training from ‘tick in a box’ to an active, compliant culture. Keeping up with the ever-changing regulatory environment is a constant challenge in almost all industry sectors. Indeed,...

Evolving L&D at Barnardos

Towards Maturity and the CIPD have recently launched a new report L&D Evolving Roles:Enhancing Skills that considers the future direction of L&D and the skills that they need to get there. The report included a number of detailed interviews including this one...
Evolving L&D at PwC

Evolving L&D at PwC

Towards Maturity and the CIPD have recently launched a new report L&D Evolving Roles:Enhancing Skills that considers the future direction of L&D and the skills that they need to get there. The report included a number of detailed interviews including this one...

Gaining Global Buy-in: New Learning Research Insights

  Read 6 tips for global L&D leaders and our latest findings on learning strategy in global organisations.    With businesses and brands becoming more global, teams are often dispersed around the world. Because the work environment is volatile,...

Boosting Business Agility – Table of Contents

Table of contents for the 2011-12 Towards Maturity Benchmark Report – Boosting Business Agility The full report, executive summary and Longitudinal data tables is now available for download at www.towardsmaturity.org/2011benchmark. The study looks at effective...

Innovation in Compliance training

Introduction The majority of organisations looking for improvements to the compliance process agree that that technology has helped bring about benefits but to what cost? Often compliance training is the first taste of e-learning for many employees and yet most of the...

e-learning a natural for those with Learning Disabilities

Winner of the Silver Award in the ‘Excellence in the Production of Learning Content – Not for Profit Sector’, this case study describes how the FPA (Family Planning Association in Northern Ireland), developed ‘All About Us’ – an interactive educational resource...

Minimising Fraud Risk @ Legal & General

As a Financial Services provider, Legal & General is an obvious target for financial crime. They must minimise the risk of fraud by ensuring that their employees are aware of fraud trends, are able to recognise criminal behaviours, methods and activities and know...

Conference round up – ELN Event Summary

The e-learning Network held its most recent event on Friday 5th March 2010 in London with the theme – “Proven Recipes for Learning Success”. Chaired by Piers Lea of LINE with support from ELN committee member Rob Hubbard of Learning Age Solutions, the event featured...

Re-engineering L&D for effective performance at Xerox Europe

In many areas, but particularly for professional sales people, Xerox had always had a great reputation for developing the best people and their training programme was envied by many, but there was an increased belief internally that perhaps they were living off that...

EU Skills reports ROI from soft skills development

Research by EU skills in their sector demonstrates that soft skills training improves productivity and performance and provides an investment return within 12 months. BackgroundIn 2006, Energy and Utility skills (EU Skills) completed research into the skills need in...

Harnessing Team Strengths and L&D Evolving at AXA

Winner of the ‘e-learning internal project team of the year’ award at the e-learning Awards 2008, and also winning the silver award at the Institute of IT Training Awards for Internal Training Project of the Year, this case story clearly demonstrates the impact that a...

Making e-learning Work

High dropout rates can directly impact the effectiveness of elearning. This whitepaper, from e2Train addresses why learners fail to finish elearning courses and backs up our research findings over the years. The Towards Maturity model for e-learning effectiveness...

Training Quality Standard

The Training Quality Standard: what is it? TQS  helps training providers deliver learning solutions that make an impact on an employer’s business. It is an accredited Quality Mark but the real benefit is that it drives a dialogue between a provider and an...

Exploring e-learning in the travel industry

Harnessing technology to build trust and improve customer care remains a priority for the travel sector. There is no doubt that the travel industry is in a state a flux. As the recession gets worse, redundancies continue to plague the sector, with 5,000 reported since...

A Truly Global Innovative Blend by PLAN

This is the story of how a blended management development programme successfully improved the behaviours of managers, based around the globe, in developing countries. Anyone planning a management development programme can learn from this ingenious blend of pre/post...

Modern Councillor from Learningpool

Modern Councillor from Learning Pool – an innovative service for local authorities. Shortlisted for the ‘most innovative application of technology to learning’ in the 2007 e-learning Age awards, Modern Councillor is an innovative new service which provides high...

Transforming Customer Service at Johnson Controls

This fascinating case study provides insight on a shared transformation plan between Johnson Controls (JCI) and Barclays Bank using QuickWins from Relay Consultants that has transformed Customer Service and driven innovation through a unique Change Management...

To Buy or Build Survey

The Towards Maturity research http://www.towardsmaturity.org/article/2007/02/06/towards-maturity-technology-boosts-workplace-skill/ published in February 2007 included interviews with more than 200 organisations across all sectors as well as 1,000 individuals. It...

Distance learning for Strategic HR

Distance learning has consistently increased in importance for corporations over the last few years. After “the fad effect”, the time has come for more mature and better thought-out applications, based on the first successful experiments. Today, very few people...

Superquinn – new skills for Irish supermarket staff

In 2007 Irish supermarket chain Superquinn took on the challenge of implementing training via e-learning throughout its stores. As winners of best e-learning project securing widespread adoption, we look at how e-learning became such a success for the business....

e-induction @ Rotherham Metropolitan Borough Council

There are numerous examples of how e-learning is being applied to learning & development across all private & public sectors, often from those who’ve learnt over time how to apply technology to deliver real business benefits, but what of those who have no...

Ikea – using learning technologies to find missing stock

“The Missing Stock Mysteries” With over 84,000 co-workers in 44 countries and more than 200 stores worldwide, being able to meet their customers expectation that the product they want ‘is always available’ is a major challenge for IKEA, the world’s leading home...

Blended CHEERS Programme brings Good Health

BUPA needed to train users in 300 locations across the UK to use an employee and resident information system; traditionally done in a central training location. Employees wanted to spend less time away from their families, had differing PC skills; and new hires did...

Informal learning at Student Loans Company

Download this case study to see how the Student Loans company have supported learners and managers with new ways of learning. See how this innovative use of e-learning has delivered the following benefits: Reduced help desk enquiries Motivated staff engaged line...

UKI Partnerships introduce eNVQs for contact centre staff

  UKI Partnerships, part of RBS Insurance is an extraordinary business.From its inception in 2000, it has grown rapidly to become one of the country’s leading general insurance and motoring assistance partnership providers, serving millions of customers in...

Crown Prosecution Service

Over the past 2 years, the Crown Prosecution Service has embarked on a rigorous and radical course of modernisation to unlock its employees’ potential and transform both the reality and perception of the CPS by moving away from traditional classroom teaching towards a...

BT – mobile learning for field engineers

This case study looks at how BT addressed the challenges of providing and monitoring learning for 30,000 field engineers. It looks at the challenges that were addressed in meeting the needs of a dispersed audience and outlines the practicalities of using the mobile...

Whitbread EL-Box Boxing Clever

Following the introduction of the National Certificate for Licences, this innovative programme, using the el-box tablet PC developed by Creative Learning Media for Brewers Fayre pubs in the Whitbread Group, reflects a high level of audience sensitivity with 86% out of...

BMW

BMW have applied learning technologies across to provide personalised learning from NVQ and technical certificates for in house apprenticeship programmes to new product updates for sales and technical staff across their dealership.   This study outlines how...

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