Mobile-First Learning and Communications at Vodafone

Mobile-First Learning and Communications at Vodafone

Early in 2015, Vodafone UK introduced a mobile platform that radically changed their approach to both learning and internal communications across their Retail estate. The result had a direct impact on business. The ambition was to change the way frontline employees...

e-learning at Lloyds TSB (Video Short Podcast)

FLV file   LLoyds TSB have been using e-learning in the workplace for many years, they are now mature users of e-learning where it is accepted as ‘the way we do things around here’. In this interview , Gary Bellamy , Senior Manager, Learning...
In-Focus: Transforming Formal Learning

In-Focus: Transforming Formal Learning

Successful organisations are engaging in new approaches to learning and performance, but formal learning opportunities need to change. Looking at the learner journey, the role of technology and the role of the classroom trainer, this report aims to build confidence in innovation by learning from the most successful organisations.

The Four Responsibilities of the Learning Professional

A note from Laura Overton: ” We invited Clive Sheperd, author of More than Blended Learning to share this guest blog as part of our #MakeItHappen campaign. Clive has been a long-standing supporter of Towards Maturity providing independent insights that have...
Mind The Skills Gap at Transport for London

Mind The Skills Gap at Transport for London

Read this case study for 7 takeaways from this award-winning intervention for transforming customer service training at Transport for London. Transport for London, together with their partner Kallidus, have recently picked up two awards for an immersive blended...

Why L&D need to let go to move on!

Laura Overton reflects on the year past and gives us a list of ‘let go!’s for the future that can’t be ignored… As one year finished and a new one began, we were treated to a plethora of articles on what’s next, what’s trending and what is not...

Our Recommended Christmas Reading 2015

Add these books to your Christmas list if you are looking for insights and inspiration to take you and your L&D strategy into 2016. Here are some last minute stocking fillers penned by our wonderful Towards Maturity Supporters for all L&D...
2015 Sector Benchmark Report: Mid-Sized Businesses

2015 Sector Benchmark Report: Mid-Sized Businesses

The 2015 Sector Benchmark Report for Mid-Sized Businesses (MSBs) is available to download at the bottom of this page. Powerful evidence to help L&D teams deliver great learning results is freely available thanks to the support of Kallidus. While there is a...

Global Learning: Sharing Opportunities and Challenges

Do L&D leaders around the globe share the same goals and aspirations about modernising workplace learning? Do the challenges we face differ as we move across geographies? Or do we have more in common than we think? I’m reflecting on some of these issues right now...
2015 Sector Benchmark Report – Energy and Utilities

2015 Sector Benchmark Report – Energy and Utilities

The 2015 Energy and Utilities Sector Benchmark Report is available to purchase from our shop. This Powerful evidence to help L&D teams deliver great learning results is freely available thanks to the support of Towards Maturity’s Ambassadors. Within the...
2015 Sector Benchmark Report – Finance and Insurance

2015 Sector Benchmark Report – Finance and Insurance

The 2015 Finance and Insurance Sector Benchmark Report is available to purchase from our shop. This Powerful evidence to help L&D teams deliver great learning results is freely available thanks to the support of Towards Maturity’s Ambassadors. Within the...
2015 Sector Benchmark Report – Professional Services

2015 Sector Benchmark Report – Professional Services

The 2015 Professional Services Sector Benchmark Report provides powerful evidence to help L&D teams deliver great learning results is freely available thanks to the support of Towards Maturity’s Ambassadors. Within the Professional Services sector...

The Dawn of the Self-Developing Organisation

Kevin Young of Skillsoft highlights where talent development is headed, how we need to change L&D delivery and what you can do about it. In a world where employee engagement is the number one issue keeping business leaders awake at night, today’s employers need to...
Redefining Leadership Development at the NHS

Redefining Leadership Development at the NHS

The NHS is meeting the growing demands of leaders with a wide range of initiatives, including real patients in the feedback process.  The National Health Service is a UK national icon and the world’s fourth largest employer – a single brand, but in reality some 450...
2015 Sector Benchmark Report – Manufacturing

2015 Sector Benchmark Report – Manufacturing

The 2015 Manufacturing Sector Benchmark Report is available to purchase from our Shop. This Powerful evidence to help L&D teams deliver great learning results is freely available thanks to the support of Towards Maturity’s Ambassadors. Within the...
2015 Health Sector Benchmark Report

2015 Health Sector Benchmark Report

The 2015 Health Sector Benchmark Report is available to purchase from our Shop. This Powerful evidence to help L&D teams deliver great learning results is freely available thanks to the support of Towards Maturity’s Ambassadors. Within the Health sector,...
2015 Sector Benchmark Report: IT & Telecoms

2015 Sector Benchmark Report: IT & Telecoms

The 2015 Sector Benchmark Report for IT & Telecoms is now available to download at the bottom of this page. Powerful evidence to help L&D teams deliver great learning results is freely available thanks to the support of Raytheon Professional Services. When it...

Evolving L&D at McDonald’s

Towards Maturity and the CIPD have recently launched a new report L&D Evolving Roles:Enhancing Skills that considers the future direction of L&D and the skills that they need to get there. The report included a number of detailed interviews including this one...

Evolving L&D at the MOD

Towards Maturity and the CIPD have recently launched a new report L&D Evolving Roles:Enhancing Skills that considers the future direction of L&D and the skills that they need to get there. The report included a number of detailed interviews including this one...
Evolving L&D at PwC

Evolving L&D at PwC

Towards Maturity and the CIPD have recently launched a new report L&D Evolving Roles:Enhancing Skills that considers the future direction of L&D and the skills that they need to get there. The report included a number of detailed interviews including this one...

What We Learned from eXchanges at LT15

The eXchanges at this year’s LT15 Conference have gone from strength to strength and were even more popular than in the previous three years. Hold on, what are the eXchanges? The eXchanges programme is a unique, free opportunity to get up close and personal with...

More Than Blended Learning

Thursday, January 15th 2015 saw the launch of More Than Blended Learning, a portfolio of resources and services aimed at learning professionals looking to design world-class learning interventions. The portfolio includes a new book by leading learning design expert...

The Really Useful eLearning Instruction Manual

Towards Maturity’s own Laura Overton is one of a number of e-learning experts to have contributed to a must-read book on e-learning, called The Really Useful eLearning Instruction Manual. About the book Technology has revolutionised every aspect of our lives and...

LearningNow: Induction Strategies that Work

    Over 50 L&D practitioners gathered together to discuss induction and onboarding in order to make first impressions count!  Throughout the interactive session, we combined the experiences and lessons learned from top learning companies from the...

Building professional excellence in the advertising industry

IPA and Willow DNA, Winners of Best online Distance Learning e-learning Award 2012 offer a credible online approach to CPD for advertising professionals The early incarnation of The Institute of Practitioners in Advertising ( IPA ) was mobilised by the government in...

Towards Maturity celebrates Macmillan Cancer support

You don’t need a large team to develop an interactive, user focused learning environment. Neither do you need to create resources if appropriate generic content already exists. Macmillan Cancer Support achieved success by staying focused, by bringing together a range...

Justice Academy at MoJ

Mergers and organisational re-alingnments means people find themselves working in new teams and structures. They need a common sense of purpose and a sense of belonging to something new. Learning and Development is the key enabler of this unification process. With...

The five secrets of instructional design

Clive Shepherd’s 5 Secrets of Great Instructional Design  If you’re in the business of creating e-learning materials, then you’ll know how easy it is to get distracted from your primary goal by the contradictory pressures exerted upon you by your...

Impact of Leadership at Hammonds Furniture

The leadership and involvement of top management in e-learning matters; in 2007 the Towards Maturity study  (page 37) showed that organisations where Directors were directly involved in e-learning estimated a 43% improvement in business impact over those where...

Discovering the IKEA Concept

Recently published by Brandon Hall in the US was a case study based on IKEA in partnership with LINE Learning & Communications, a regular contributor to the Towards Maturity website. Examples of previous contributions from LINE include the award winning case...

Trainer skills for virtual classrooms (2)

The third article on our sequence on web conferencing – virtual classrooms takes us into the classroom. Clive Shepherd speaks with the voice of experience with many practical hours of virtual delivery behind him. This article is full of handy snippets of...

Building Foundations for Growth at the Priory Group

Over the past 4 years, Toward Maturity have been tracking the progress of the Priory Group’s journey with e-learning.  Priory Group is one of Europe’s leading providers of independent mental health care for acute, secure, rehabilitation and specialist...

Trainer skills for virtual classrooms (1)

The secrets of quality virtual classroom delivery The third article in our series in online facilitated learning stresses the importance of thorough training analysis and design. No trainer should lose sight of the fact that irrespective of media, whether you can view...

Making Web Conferences Exciting

Web conferencing is the growth area of learning technologies. Why? One reason is that it is one of the fastest routes for classroom trainers and experts to start to use technologies in a way that helps them reach more people with less...

How would you rate your web conferencing skills?

Towards Maturity research over the past 4 years has highlighted that tools such as virtual classrooms and web conferencing are being used by over 45% of organisations who are investing in learning technologies.  However, lack of skill of learning and development...

The Dental Channel webinar, better and cheaper delivery

 Dental professionals must remain up to date with the latest developments in dentistry; in this as in many other professions the pace and change of innovation is high. How do busy professionals find the time to invest in learning and save an estimated 1/4 million...

Brush up your Blended learning skills

Our Driving Business Benefits research has highlighted that we are expecting so much more from our investment in learning technologies during difficult times but the biggest barriers to success are our lack of skills in developing appropriate solutions – knowing...

Building skills in e-learning

  What are the skills required to modernise learning effectively in the workplace?   We are currently reviewing courses, networks and resources available to bring you an up to date list of programmes will be useful for 21st century L&D professionals....

A Truly Global Innovative Blend by PLAN

This is the story of how a blended management development programme successfully improved the behaviours of managers, based around the globe, in developing countries. Anyone planning a management development programme can learn from this ingenious blend of pre/post...

GAME stores Xcite retail staff to boost sales

This case study  (provided by Grass Roots) hightlights how the Games Stores Group Ltd ( specialist retailers in PC and Video games) used a blended learning approach in store to help boost sales.  Key features of the Xcite Programme Trained and engaged store...

Royal Navy revolutionises Engineering Training

The Royal Naval School of Marine Engineering introduced Buzzing Hub; e-learning for Modern Apprentices in Engineering. The RN train Marine Engineers as Modern Apprentices on entry leading through to Foundation Degrees as their skills and experience develop. The...

Effective Blends for Busy Managers

Last year, the Chartered Management Institute published their first research looking at how blended learning approaches can support managment development. One year on, the research was repeated with an online survey of over 1000 members of the CMI together with a...

Transforming Customer Service at Johnson Controls

This fascinating case study provides insight on a shared transformation plan between Johnson Controls (JCI) and Barclays Bank using QuickWins from Relay Consultants that has transformed Customer Service and driven innovation through a unique Change Management...

e-learning benefits lessons from Higher education

Last year 16 higher education institutions worked  together on the challenge of providing evidence of e-learning success that will help influence academic sceptics and reflect the considerable changes that have taken place in the first few years of the 21st...

Linking Learning to Business – original research 2004

This is one of the original reports on successful e-learning implementation that contributed to the development of the Towards Maturity research findings. It explored the common business factors that contribute to e-learning success within european organisations.  15...

Distance learning for Strategic HR

Distance learning has consistently increased in importance for corporations over the last few years. After “the fad effect”, the time has come for more mature and better thought-out applications, based on the first successful experiments. Today, very few people...

Building effective learning communities

The e-learning network event on ‘Building learning Communities’ on the 18th of April provided a fascinating insight into the practicalities of using technology to bring communities of adults together to learn.  The day provided useful advice for all types ...

Mobile Video nuggets support learning at Vodafone Ireland

How do you extend lessons learned in a workshop so that they are put into practice in the real world? This case study takes a closer look at a programme that was commended for their entry to the  ‘Most Innovative Application of technology to Learning’...

CIPD annual research

Results of the 10th Annual CIPD survey were released in April and their findings on the use of e-learning at work provide some useful insights on perceptions of e-learning. For the first time, over 50% of respondents report that they are using e-learning 97% ...

e-induction @ Rotherham Metropolitan Borough Council

There are numerous examples of how e-learning is being applied to learning & development across all private & public sectors, often from those who’ve learnt over time how to apply technology to deliver real business benefits, but what of those who have no...

Simulation and classroom teaching

Business Simulation and classroom teaching. Through Tyro training, its commercial division, Craven College has been testing the use of business simulation software alongside classroom teaching. They are using SimVenture (winner of the BETT 2008 award for post-16...

NHS – Expanding training for Radiologists

This is an award winning e-learning solution delivering significant benefit to learners and employers alike. The Royal College of Radiologists and E-learning for Health used a team of 350 Subject experts from around the UK teamed with 15 Designers to create ~600 hours...

Virgin Atlantic Airways – Excellence in Induction

Virgin Atlantic Airways chose a low risk entry point for e-learning but aimed for the highest quality. All recruits worldwide attend an orientation course at the airline’s Headquarters at Crawley. This is the same for all recruits whatever their job role. Virgin...

IITT award winners

The Institute of IT Training Awards 13th award ceremony took place at the Dorchester Hotel on the 7th of February and it was great to see the level to which learning technologies had been embedded within many of the award winners and had contributed to their success....

Blended CHEERS Programme brings Good Health

BUPA needed to train users in 300 locations across the UK to use an employee and resident information system; traditionally done in a central training location. Employees wanted to spend less time away from their families, had differing PC skills; and new hires did...

e-Learning for Healthcare Podcast Part 1(Audio)

  Julia Moore, the National Director of e-Learning for Healthcare in the NHS, gives a fascinating insight into the use of e-learning in training Radiologists.  This implementation won the e-learning content award in November 2007.  What have people said about...

LB Brent – e-learning on a budget

The London Borough of Brent received a special mention in the e-learning award 2006 for the way that they delivered business impact from their e-learning, despite limited budgets.  This case study, shows that you don’t need a big budget to achieve...

CareUK: Winning a return in the care industry

CareUK deliver care to people who need it in their own homes. They deliver home-based e-learning to their employees who need it. This is an outstanding example of Return on Investment. The E-learning underpinned a company expansion in a changing regulatory environment...

NHS Wales pilots light touch NVQ

The NHS in Wales have recently pioneered a rollout of a light touch qualification that not only equips staff with a relavent qualification for their day to day job, but also uses technolgy to help demonstrate to their managers that they are able to use NHS online...

Reuters (Video Short summary)

FLV file   Charles Jennings took part in a recent interview with the Towards Maturity project team to look discuss how technology is being used to support the needs of the knowledge worker in the 21st century. He discusses : Skills challenges at Reuters The...

Reuters Interview Part 1

  Charles Jennings took part in a recent interview with the Towards Maturity project team to look discuss how technology is being used to support the needs of the knowledge worker in the 21st century. He discusses : Skills challenges at Reuters The specific needs...

Reuters Interview Part 2

  Charles Jennings took part in a recent interview with the Towards Maturity project team to look discuss how technology is being used to support the needs of the knowledge worker in the 21st century. He discusses : Skills challenges at Reuters The specific needs...

Scottish Prison Service

The Scottish Prison Service needed human rights issues to be dealt with more effectively within prisons in general and by front line prison staff in particular, and for staff to deal with human rights with more confidence. They also wanted to improve prisoner’s...

BBC interview- video podcast summary

FLV file   In this short video podcast, Nick Shackleton Jones discusses the skills challenges at the BBC and how technology is helping to meet them. He provides 2 examples of how technology assist both formal and informal learning and shares some observations and...

BBC interview Part 1 (Audio full length Podcast)

  This 2 part audio podcast, Nick Shackleton Jones discusses the skills challenges at the BBC and how technology is helping to meet them. He provides 2 examples of how technology assist both formal and informal learning and shares some observations and lessons...

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