ArticlesChallenge your thinking with articles exploring how to drive learning innovation forward.
Here you’ll find unique content that aims to inspire and challenge L&D leaders to drive learning innovation for business results.
How Qantas used the Towards Maturity Learning Landscape Audit to explore if they could better leverage learning to improve business performance and create a more modern and engaging learning experience.
Learning technologies are here to stay, so it’s time we got smarter in the way we are using them. Our learner voice research with over 5000 workers shows that 7 in 10 learners want to do their job faster and better. Is technology helping you do this and if not, why?...
For any department looking to deliver and embed change and transformation, effective internal communications are essential. Here’s 10 tips to get you on right path and some BOLD suggestions from those who joined us at last month’s CLC Member Meeting.
Everybody’s talking about it and nobody wants to miss out. It has the potential to disrupt business, automate jobs, create competitive advantage and to transform learning. But data is also scary. The jargon associated with data is mind-blowing and bewildering, from...
Martins Couzins talks curation: a process for sense checking and sharing resources in useful, relevant and timely ways.
Check out the shortlist of nominees for Learning Technologies Awards 2017 – it’s a celebration of everything excellent in L&D.
Since 2010 Qantas Airways has benchmarked its learning strategy with Towards Maturity. This year it’s been working to improve business performance, and create a modern and engaging learning experience.
In this article Laura Overton walks you through the state of play today and the principals behind the concept of the ‘New Learning Organisation’ – first introduced by Senge in 1990.
When there are so many things you could be measuring or reporting on, how do you identify L&D KPIs that the business cares about? Here’s how to turn the heads of your business leaders with metrics that matter.
To join in the fun of #BookLoversDay, here’s 10 books that stood out to us and were recommended by our community that we think every L&D leader should read.
We take a look at the upcoming World of Learning conference and highlight our recommended picks of the show.
Just as we thought we were getting a handle on digital disruption, the workforce is onto the next big thing. It’s pretty clear that learning is evolving faster than L&D departments can keep up.
Everyone loves winning awards though entering can be a daunting and time-consuming process. Whether you’ve entered this year or are thinking of doing so in the future, Benchmarking your learning strategy can help!
A learning culture enables organisations to learn, innovate and grow, whilst attracting and retaining the best talent. But developing a learning culture is a huge challenge for many organisations. How do you do it?
In our 2016-17 Learning Benchmark Report, Unlocking Potential, we unpacked five key outcomes that learning and business leaders are looking to deliver: improving efficiency, fine-tuning processes, boosting performance, cultivating agility and influencing culture. Our...
This year’s Learning Benchmark Report, Unlocking Potential, presents our research around five key outcomes: improving efficiency, fine-tuning processes, boosting performance, cultivating agility and influencing culture, that both learning leaders and business leaders are looking to deliver
Technology helps L&D professionals deliver efficient learning experiences, faster, at scale. But when it comes to supporting the day to day running of an organisation, is learning having a worthwhile effect on processes?
Everyone is looking for evidence to make smarter decisions, but data can be overwhelming and even dangerous if you get it wrong. Our Senior Research Analyst explains how methodology ensures Towards Maturity research hits the mark and ensures successful interpretation that helps you make decisions that count.
Teresa Rose from E.ON describes how her team gained deep insights into the way people learn across the organisation, helping them transform their learning strategy.
One thing has remained the same since we started providing benchmarks for learning teams in 2003 – the disparity between the goals of the L&D team and the impact learning is having on the organisation.
Learning professionals should be playing a vital role in helping people and organisations thrive in times of change. However, to do this, they must be agile. This article, by LEO’s Imogen Casebourne and Gareth Jones, and Watershed’s Andrew Downes, explains the importance of measuring the impact of learning on business.
When it comes to culture we do not have to be constrained by the past. How can we influence change? Laura Overton continues to outline the tactics that separate the best from the rest.
Is learning at the core of your organisation? We give our recommended picks of the show to help you create a schedule that will make the most of this two-day event. The Learning and Development Show is a great place to get informed on the latest developments and...
We are no longer living in a world of change that perhaps L&D can address and even support, but a world of uncertainty, of pure unknowns that could make or break us!
In an ever changing business environment, how does a Learning & Development function ensure it delivers what the business wants today – while developing employees for tomorrow?
The way in which we acquire and assimilate information has changed in recent years, through technology as well as the rapidly changing world of work. The demand for skills, knowledge and capabilities is high, and removing learners from the workplace to attend formal learning courses isn’t always practical or feasible.
Towards Maturity research has long shown the importance of the relationship between L&D leaders and their learning providers. Yet, only 3 in 5 L&D leaders understand the critical questions that they need to ask of their learning providers.
The classroom facilitator has a critical role to play in unlocking the potential of digital learning. But are they doing it? In this feature, we look at how L&D is incorporating digital learning and why, along with the role of classroom facilitators in the design, implementation and acceptance of that learning.
If you’re struggling to engage staff with compliance training we invite you to review your compliance strategy and be part of new, innovative research that will help you create a culture of compliance
Global HR and L&D professionals across 22 countries discussed digital transformation, making a case for blended and mobile learning, knowledge management best practices and much more at the 7th annual Speexx Exchange 2016.
We received a high number of entrants for the Sector Benchmark Group Membership draw worth £1000 and are happy to announce the winner!
We held eight round table discussions with global industry experts on our LT stand in conjunction with Training Journal. Read all the key takeaways.
How can you stay current in your field when work, jobs, and even professions are constantly changing?
We all know the only constant is change. We are seeing that in our politics, our businesses, our climate… technology, relationships, industry sectors and so much more. In a world where everything is evolving and jobs that weren’t even invented ten years ago are recruiting, how can you possibly be ready for the rest of your career?
How can you remain relevant and, more importantly, competent, when faced with an avalanche of constant change? While shifts happen slowly and incrementally within the world of L&D outside change is moving fast and this contrast creates anxiety for L&D...
The Learning Technologies show was busy this year with 100s of suppliers of technology solutions, alongside traditional L&D providers, all vying for the attention of passing visitors.
As organisations turn to mobile solutions to help their staff access learning resources on the go, they will be facing the issue of whether to develop bespoke applications or simply ensure that their content can be viewed effectively via a mobile browser.
We are in the Social Age of learning, where the bywords are agility and engagement, where formal experiences are less valuable than applied ones, where traditional models of authority and expertise are subverted by more social methodologies that rely on communities and sharing.
Learning transfer is key to ensure that there is behavioural change in the workplace so that people can do whatever is needed when they get back to the work. There is a need to avoid the training sessions where people may have got the knowledge, but not the change for when they are back at work.
Networking has always been a source of real value to organisations. Networks are so much more adaptable to change than rigid structures, and technology can amplify and enable existing networks. However, if you don’t give people the reason to connect and collaborate, there can be resistance to ‘yet another’ technology – ‘it’s just one more thing to do’.
Organisations are always looking to become more agile or innovative and in L&D we are all focused on supporting employees to be more engaged.
With 2017 well and truly underway, we’re offering everyone the chance to get the best start to 2017 with a free Personalised Benchmark Report and a chance to win £1,000 worth of Sector Benchmark Group membership at LT17!
Embracing the principles behind growth mindset thinking are more likely to lead us to a breakthrough this year. In this article, Laura Overton encourages all learning professionals to think bigger and reflect on what you can do next.
The Exchange Programme provides a unique, free opportunity to get up close and personal with conference speakers at Learning Technologies on 1-2 February 2017.
Towards Maturity will be at stand H24 of the Learning Technologies Exhibition this year. Read on to find out what we’re up to, download our Ultimate Guide and be in for a chance to win £1,000 worth of Sector Benchmark Group membership at the show.
On 17 November, we launched our annual Learning Benchmark Report – Unlocking Potential. At the VIP preview, we asked people how the insights shared in this year’s report can help businesses get more out of learning. Hear what they have to say and see who’s blogged about the report so far.
Learn Appeal is a charity providing e-learning content to remote communities where they don’t have internet access or mains electricity. They also help charities to provide targeted learning resources in their centres.
Here are some last minute stocking fillers penned by our wonderful Towards Maturity Supporters for all L&D professionals looking to push the boundaries in 2017. Feel free to share! Performance-Focused Smile Sheets: A Radical Will Thalheimer In this book, Will...
We booked a table and had a great night out at this year’s Learning Technologies Awards – a celebration of everything excellent in L&D. We share our highlights and feature all the award winners.
Short on time? We’ve consolidated all the major highlights of our report in one concise, relevant summary. Download the full report for free here.
Jane Hart is a well-regarded international speaker and writer on modern approaches to workplace learning. Here’s what she had to say about Towards Maturity’s latest Learning Benchmark Report, Unlocking Potential.
This guide will give you clear guidance about how to do three things: improve the learner journey through formal learning, use technology to improve the effectiveness of face-to-face training and design formal learning to speed up the application of learning.
Check out the shortlist of nominees for this year’s Learning Technologies Awards – a celebration of everything excellent in L&D.
Is it me, or are we hurtling through the year at an alarming rate of knots?
Towards Maturity are proud to support the World of Learning Show that takes place on 19-20 October 2016 at the NEC, Birmingham. In this guide, we feature what caught our attention as we took a look through the broad range of sessions on offer.
Everyone wants to do their job faster and better. Here’s how the L&D team can help make that a reality in the workplace.
Early indicators from this year’s Benchmark show that L&D leaders want to support staff where it matters most – directly in the workplace. The vast majority (91%) of those who benchmarked early this year are looking to integrate learning into the workflow. That is a rise up from 80% last year- so how do we make that work?
One big focus for L&D teams in 2016 is on building behaviours in line with industry regulations. With responsibility for guiding this behavioural change, how can technology help achieve aspirations?
The average Millennial employee only stays with a single employer for an average of three years. A business that isn’t making the most of the opportunities that this bright new talent provides will ultimately fall behind, so being able to overcome the Millennial challenge is vital. What can L&D do?
Speexx offers three tips to help today’s L&D teams adapt to the changing dynamic of today’s workforce and its learning methods.
Most of today’s learning leaders want to use technology to drive organisational performance. How do we leverage it more effectively to achieve results?
The pressure is on for L&D leaders – there are plenty of new tools, technologies and even learning models to help improve performance. How do we make smart decisions, build business buy-in and engage learners?
We ran a workshop at the 2016 LT Summer Forum on how L&D leaders can demonstrate value. Here’s what 100 practitioners came up with.
Here’s a quick overview of benchmarking, why you should do it and what you need to get started.
Geoff Chapman of eCom Scotland explores how micro and digital credentials could help L&D teams drive engagement with learning opportunities and demonstrate value.
Preparing for the future of learning – Practitioner tips from the CIPD L&D show
At the CIPD L&D show last month Laura Overton (Towards Maturity) and Derek Bruce (ABN AMRO) discussed how L&D staff can prepare for the future of learning. The L&D profession has come a long way in the past five years. We are better able to create engaging online content, more aware of technology enabled learning, and are working to ensure they are more aligned to the needs of the business. Still, there is more to be done, and we as L&D know it.
With the Learning Technologies Summer Forum coming up next week at London Olympia on 14 June, we want to give you a heads-up on some of the best bits. Here’s what not to miss and where you can find great giveaways.
We caught up with Occupational Psychologist Gary Luffman of Think.Change! at the CIPD Conference to find out more about how applying the fundamentals of learning science could impact learner behaviour.
Modern Business is becoming more global, fast paced, complex and fluid. Modern staff are increasingly connected, curious, tech-savvy and self directed. Are today’s L&D teams prepared for what that means for learning in the future? Here’s 9 tips inspired by Top Deck L&D teams.
Entering awards can be daunting and time-consuming, on top of everyday work. However, they provide a great opportunity for constructive reflection.
What can today’s learning leaders teach us about using evidence to support performance and capability? Marnie Threapleton, Head of Advisory Services at Towards Maturity, informs us during this on-demand webinar.
Louise Pasterfield from Sponge UK explores Towards Maturity data to uncover practical ideas that could inspire change in your organisation.
Mindset, behaviour, values and the ability to reflect, change and grow are all valuable characteristics – but are they being nurtured? Kirsty Greany
Are you going to be in Fort Lauderdale, Denver, Oslo or London and want to meet up? Laura Overton be sharing how to embrace change on both sides of the atlantic in the next 4 weeks, if you are around, it would be great to meet up.
Read on for our recommended stops at the fast approaching CIPD Learning & Development Show at London Olympia. We highlight some of the best bits coming up – here’s what not to miss and where you can find great giveaways. If you’re looking to make the most of your valuable time at the show, we’ve got the schedule for you.
Making an impact with learning and development has been the bedrock of our research programme since 2003. How can L&D impact both organisational and business performance and what are the tactics of the most successful organisations?
Ian Baxter explores how to make mobile learning a success and references 5 great real-life customer examples of how it can be harnessed at the point of need.
How do you move effectively from project to profit? Matthew Borg, Managing Partner at Acteon, helps us see how to #MakeItHappen with these 3 critical stages.
L&D is changing so rapidly and so profoundly that no-one in the profession can afford to let their professional development slide. Here’s 37 tips from Laura Overton for keeping yourself on the cutting edge.
Nigel Harrison is a performance consultant with over 30 years’ experience in helping organisations to set up internal consulting groups using workshops, coaching and problem solving. At the CLC Members’ Seminar on 17 March 2016, we were inspired by his thoughts on how to improve performance consulting skills. Aimee Young writes about how learning leaders can challenge the ‘quick fix’ syndrome when being asked to come up with business solutions.
In February, our CEO and Founder Laura Overton was featured in Training Journal’s ‘Spotlight On…’ series of interviews – if you’re curious about the history of Towards Maturity and how it has become an independent voice in the world of L&D, the article provides some key highlights in our journey and explains why Laura founded the organisation.
A note from Laura Overton: ” We invited Clive Sheperd, author of More than Blended Learning to share this guest blog as part of our #MakeItHappen campaign. Clive has been a long-standing supporter of Towards Maturity providing independent insights that have ensured our reseach continues to evolve. We wholeheartedly endorse the challenges he is making to the industry and establishing a professional attitude is an essential element of equipping our teams for change’
Learning Transformation the Number One Priority for Delivering Business Impact, Towards Maturity Reveals
Survey reveals the action priorities of L&D professionals for delivering business impact in the coming year.
Join Towards Maturity and Filtered for this webinar to learn what technology choices today’s learners are making.
Short on time? Towards Maturity’s Industry Benchmark Report scored highly in getAbstract’s summary. Download it here.
Laura Overton shares five areas where L&D teams can make a real impact in 2016, along with a new challenge to L&D leaders.
Everyone is talking about using learning innovation to help deliver more with less but how does your approach compare with others? Does it really deliver? Here is the history behind the Towards Maturity Impact indicators, along with 3 tips for using them to build business buy-in.
Pre-order our reports on 70:20:10 and the Mobile Workforce to receive your copy in your inbox as soon as they become available.
Building a learning culture that impacts individual and business performance is the holy grail of most L&D leaders. How do we shift the mindset of business leaders and learners- especially when they are scattered around the globe? How do we transition from delivering online courses to creating an environment that stimulates sharing, communication and learning as a matter of course?
Laura Overton reflects on the year past and gives us a list of ‘let go!’s for the future that can’t be ignored…
If you want to engage learners and affect compliant behaviour, check out this recorded webinar with SAI Global, for new insights that will help you move things forward
If you want to know how to make an impact in 2016 - check out what Towards Maturity are up to at Learning Technologies. Despite the fact nine out of ten learning professionals are looking to transform learning culture and improve business agility, productivity and...
Global research and benchmarking organisation Towards Maturity launches a year-long campaign to provide practical insights and resources to help L&D professionals demonstrate the impact of learning.
So much on offer…where do you start? Download our Ultimate Guide to Learning Technologies 2016 to make the most of LT16.
eXchanges is a unique, free opportunity to get up close and personal with conference speakers at Learning Technologies on 3-4 February 2016.
Add these books to your Christmas list if you are looking for insights and inspiration to take you and your L&D strategy into 2016.
Several Top Deck Learning companies are sharing at Learning Technologies this year – learn from the best!
If you are planning to transform learning in 2016, we’re offering a free gift to help you make the best decisions for the year ahead.
Marnie’s Royal Marine experience in ‘Surviving the Yomp’ for charity sparked ideas on how we can recognise leadership traits in today’s workforce.
As a part of Towards Maturity’s world tour for 2015, we had the pleasure of participating at LRMG’s Café Africa event. Held in Mauritius, it was a great venue for bringing great people together.
I am writing this from Berlin.
We booked out a table to celebrate with the L&D industry’s finest in 2015. Over 700 guests gathered last night at the e-learning awards to celebrate the very best of learning for work. After an evening of riské comedy intros and a lot of epic music, we were informed on the winners drawn from the biggest ever shortlist of 145 projects.
We joined the Charity Learning Consortium and over 100 charity sector L&D professionals for their annual conference and awards ceremony at the Grange City Hotel in London. Each presenter challenged us to think differently about our role as L&D leaders. Here are 7 key mindset shifts that L&D needs to make based on the things presented throughout the day.
We’ve curated some of the first reaction statements to the 2015-16 Towards Maturity Benchmark Report.
Check out the Business Educa Programme at Online Educa Berlin, to find out how your L&D team can prepare for the future.
Get the headline figures from the 2015-16 Industry Benchmark Report before you read the full report.
Dave Buglass, Head of Capability and Learning at Tesco Bank ‘The most significant question for an HR professional to ask a business leader is, “How can I help you deliver what’s really important to the business?”’
70% of L&D teams failing to improve business productivity, according to 2015 Towards Maturity Benchmark Study
70% of L&D teams failing to improve business productivity, according to 2015 Towards Maturity Benchmark study
London, UK: Today, Towards Maturity announced the findings of a new study sponsored by SAI Global, which found that despite an environment of record regulatory enforcements and personal liability for senior executives, most organisations are still applying a check-box approach to ethics and compliance training and failing to achieve the business goals they set out. This raises serious considerations for companies as they implement their programmes, with ethics and compliance failures continuing to dominate headlines.
In the new world of business, continual learning is essential for organisational and individual success. HR and L&D have a critical role to play. But are we ready?
In the lead up to the launch of the 2015 Towards Maturity Benchmark Report on 5th November, we’ll be exploring three areas of need for corporate learning that have emerged from the data we’ve analysed this year. They are the needs of the business, its learners and its L&D leaders.
We hit the ground running in Las Vegas at the end of September as we joined 2,800 L&D professionals at DevLearn for the first time. Marnie Threapleton and I started the Towards Maturity world tour in this crazy town in the middle of the desert.
In the lead up to the launch of the 2015 Towards Maturity Benchmark Report on 5th November, we’ll be exploring three areas of need for corporate learning that have emerged from the data we’ve analysed this year. They are the needs of the business, its learners and its L&D leaders.
In the lead up to the launch of the 2015 Towards Maturity Benchmark Report on 5th November, we’ll be exploring three areas of need for corporate learning that have emerged from the data we’ve analysed this year. They are the needs of the business, its learners and its L&D leaders.
Accelerated change, moving technologies, globally diverse audiences, increasing demand. We’ve been talking about these and other pressures that senior L&D leaders face for decades. The trouble is that the pressures are not going away. Today’s L&D leaders must align learning to needs, move quickly to improve performance, and add value. They are increasingly looking to technology to help.
Do L&D leaders around the globe share the same goals and aspirations about modernising workplace learning? Do the challenges we face differ as we move across geographies? Or do we have more in common than we think?
We are really excited to see the 2015 e-Learning Awards shortlist announced – Towards Maturity Ambassadors and previous Benchmark participants feature in 35 of the 145 shortlisted organisations.
Kevin Young of Skillsoft highlights where talent development is headed, how we need to change L&D delivery and what you can do about it.
Press: Leadership Development Programmes Having Little Business Impact, Towards Maturity Research Shows
Latest research from Towards Maturity shows that L&D teams are failing to develop leadership development programmes that improve individual and business performance.
We grapple with the continuing issue of building skills in the L&D team, offering advice on how to get started and make progress.
Early findings from the 2015 Towards Maturity Benchmark Study show that lack of skills is holding back L&D teams.
Laura Overton discusses the difference between L&D teams who discuss needs and those who align their actions to support them.
With less than two weeks to go before this year’s benchmark study closes, we looked at why L&D professionals chose to participate.
See our planned international dates coming up, with Laura Overton presenting on a variety of topics and challenges around the globe.
Reed Learning, a leading global provider of learning solutions and part of the REED Group, today announced that it is the newest member of the Towards Maturity Ambassador Programme, an elite group of industry leaders who support independent L&D benchmarking around the globe.
Since 2003, the Towards Maturity Benchmark Study™ has provided L&D leaders with confidential, individual feedback to improve the performance of their organisation, staff and L&D team. Now, the Personalised Benchmark Report™ received by all benchmark participants will include brand new indicators to demonstrate the extent to which L&D functions are implementing the 70:20:10 framework in their organisation.
Nigel Paine and Clive Shepherd, two of Towards Maturity’s longstanding supporters, explain the benefits of benchmarking.
Join Laura Overton, Julian Stodd and Andrew Jacobs in this CIPD Podcast, as they share their perspectives on what alignment with the business looks like in a VUCA world.
Many L&D leaders today struggle to engage the C-level in their organisations, meaning that it can be difficult to get learning on the boardroom agenda. Here are crowdsourced ideas from L&D leaders on how to use evidence more effectively to bring the subject of learning into the boardroom.
Find out what participants have been saying about the process and see how our Benchmark has impacted decisions and stakeholders.
How do you help the overwhelming majority of charities that have no budget whatsoever for L&D? You create free resources for them! That’s what Martin Baker is doing – he spoke to us about GivebackUK, the not for profit organisation he’s masterminded to create free, high quality video learning especially for the third sector.
Here’s our take on the World of Learning Conference 2015, on 29-30 September at the NEC, Birmingham.
Whether you are an individual or team of 100, one thing is clear: times are changing and the skills in our L&D teams need to evolve.
You are wrong if you are expecting me to start crystal-ball gazing to identify the future shape of corporate learning and development. At Towards Maturity, we’re in the privileged position of being able to share some early insights into real evidence of how L&D leaders see the future unfolding.
From a business perspective, the focus on data-driven decision making is big news. Research from MIT and IBM showed that analytics trumped intuition every time with top performers five times more likely to be using analytics than low performers.
Aligning learning with business is the hot topic in learning and development. L&D leaders have got a vision for modernising learning and achieving great things, but many business leaders still think we are there to take orders for courses. Armed with new models of learning and new tools proven to the do the job, it is time to challenge their assumptions. This article explores how we can summon the courage to do it.
Independent research by Towards Maturity launched at the Learning Technologies Summer Forum reveals that retailers are improving revenue, productivity and behavioural change amongst employees as a result of adopting technology-enabled learning, but there is still more opportunity to be had.
Four Top Deck learning companies share tips for getting started and going deeper.
61 days = 61 reasons why you need to Benchmark your L&D strategy in 2015!
Guest contributer John Helmer shares six principles Lumesse identified whilst working with Vodafone, that brought success in an organisation spread around the globe.
Speexx draws on lessons from over 70,000 corporate and academic learners, in order to communicate more effectively around the globe.
In this short video, Andy Lancaster, Head of Learning and Development at the Chartered Institute of Personnel and Development, explains what benchmarking involves and how L&D leaders can use the benchmark process to reflect on current practices and align them with business objectives.
Here’s our feature on the best events and places to connect at the LT Summer Forum.
It’s worth your time, trust us!
The 2015 Towards Maturity Benchmark enables L&D Leaders to gather data on current learning activities to help shape future success
Entering for awards can provide a great opportunity to reflect on your journey so far and share your success.
Everyone is talking about it – DATA! Big data, little data, HR, talent learning analytics of every kind. You name it, somebody somewhere is counting it. But why the big fuss?
At Towards Maturity, we like to create a buzz by sharing the latest findings. We thought you would be interested in these trends, taken the first participants in this year’s compliance benchmark.
If you are in the middle of modernising your L&D strategy, here are 5 reasons not to miss the CIPD L&D conference at Olympia next week!
Towards Maturity Ambassador DPG launches new L&D Business Partner programme
Rob Keery from Brightwave explores the potential of using three-dimensions in e-learning, unfolding when, why and how you should go 3D.
Review your compliance training programmes in just 15 minutes or less. Get Started [This opportunity closes 12 May 2015]. Since 2012, 85% of L&D leaders are proving learning to staff to help their organisations comply with external regulations and legal requirements. 58% of those organisations are using technology to support their compliance-related training, but with variable success.
Yesterday, LinkedIn announced that they had entered into an agreement to acquire online learning company lynda.com for $1.5bn. The BBC reports that this is the professional networking service’s largest acquisition to date.
Latest research from Towards Maturity reveals that mid-sized businesses are failing to capitalise on the benefits of learning technologies, but brings hope by identifying opportunities for success within these organisations.
Read 6 tips for global L&D leaders and our latest findings on learning strategy in global organisations.
How do you ensure that your team have consistent skills when they are dispersed around the world?
An invitation to join Charles Jennings on the 23rd of April in London to explore how the 70:20:10 framework can help you support your learners more effectively.
Laura Overton will be speaking at the CIPD L&D show in May. Come and be challenged, inspired and equipped to lead your team into the future.
When three out of five L&D staff report that learners are failing to engage, should we be asking if our workforce is ready for online learning?
Piers Lea details why LEO places data analysis at the core of L&D strategy; reflecting on personalisation, responsiveness and LRS.
It’s as true for learning as anywhere else: first impressions count. If you’re recruiting new team members, you want to ensure that the support you offer them sets the right tone from the very beginning. You want them to feel that they have made a great decision to join you – and their onboarding process plays a huge part in that. Yet all too often, it fails to make the necessary impact.3
L&D professionals spend a lot of time building ‘learner centric’ strategies that help them connect with staff in vibrant new ways and yet 3 out of 5 claim that their learners and managers fail to engage.
Towards Maturity’s eXchange once again welcomed Nigel Paine; independent consultant, author, conference speaker, former Head of Learning for the BBC. Here’s what he shared.
After a great show, here’s our insights, takeaways and a host of fantastic resources that you’re bound to benefit from.
A conversation eXchange with Mark Reilly, Head of Corporate Training at McDonald’s Restaurants Ltd.
A conversation eXchange with Kandy Woodfield, Director of Learning at NatCen Social Research
The eXchanges at this year’s LT15 Conference have gone from strength to strength and were even more popular than in the previous three years.
Nic Laycock reports what was shared during the roundtable discussion with Julian Stodd at the Learning Technologies eXchange, 2015.
How many of us enter the New Year with great visions of increased health & fitness, as we eagerly commit to a year of workouts in the gym? Our expectations and motivation are high, as we determine to get ourselves in tip top condition.
Check out these early insights from our current study on leadership development.
Towards Maturity publish the first 3 of 11 sector benchmark reports that explore new learning models, effective practices and impact on organisational improvements
The 2014 Towards Maturity Benchmark takes a fresh look at the learning leaders – the Top Deck (those in the top 10% of the Towards Maturity Index). Across the board, these organisations are more than twice as likely to achieve the benefits they seek from a modernised learning strategy and report 35% fewer barriers than their peers.
Skillsoft, DPG Global and GoodPractice join an elite group of industry leaders supporting independent L&D benchmarking around the globe.
Thursday, January 15th 2015 saw the launch of More Than Blended Learning, a portfolio of resources and services aimed at learning professionals looking to design world-class learning interventions.
If you want to work smart and refine your strategy this year, these great seminars will help you find the right ideas, goals and tactics to bring you success in 2015. If you missed them, check out the slides below.
At the start of 2015 our thoughts turn to preparing for the year ahead. L&D leaders around the globe are clearly concerned about they add value; how can they support rapid change in business and respond faster to it, ensuring that their teams are equipped for excellence?
Our 2014-15 Benchmark Modernising Learning: Delivering Results shows that learning innovation done well delivers bottom line results. There is no better way to find out how to do this than booking a few days out to visit Learning Technologies show in London on Wednesday 28th and Thursday 29th January.
Learn about a new event for the Learning Technologies 2015 exhibition in London Olympia, where delegates will gather to generate new ideas & solutions to help modernise learning at work.
The eXchanges programme is a unique, free opportunity to get up close and personal with the speakers at the Learning Technology event on 28th-29th January 2015.
Find out what our Top Deck – the top 10% of L&D organisations who are delivering the biggest results from this year’s annual benchmark report Modernising Learning:Delivering Results – do better than anyone else to achieve success.
On 30th October, LEO and Towards Maturity collaborated in an exclusive pre-launch event to release the report’s results a week early to senior L&D leaders. The responses collected in this event were included in the final report, contributing more valuable insights into the industry and providing practical and actionable tips.
Over 100 people shared practical insights at OEB Berlin – here’s what we found out.
In his recent book1 Nigel Paine looks at The Learning Challenge. We invited him to comment on the Towards Maturity 2014-15 Benchmark Report. In this guest blog, he explores 5 areas of synergy with the findings of the Towards Maturity 2014 Benchmark Report:
The Towards Maturity’s 2014 Benchmark Report, Modernising Learning: Delivering Results, is causing quite a stir this year.
Nurturing great leadership skills is critical to the future success of all organisations. In a bid to save both time and money, innovative online leadership development programmes have become increasingly popular – but how effective are they?
In the 2014-15 Benchmark Report, Modernising Learning: Delivering Results, we saw that 58% of L&D leaders say that staff are reluctant to engage with online learning, whilst only 38% of them have an ongoing communications plan in place.
Over 550 guests gathered last night at the glorious e-learning awards to celebrate the industry’s finest. Following fine champagne and excellent company (with a side order of smoking lemons), we at last found out who were the winners from a staggering shortlist of 129 amazing projects.
Fresh inspiration, new ideas, clear action plans and a trip to the Christmas markets are up for grabs at Online Educa Berlin – join us on 3-5 December 2014.
Modernising learning means that we need to focus on learning outcomes, rather than inputs. It involves adapting to new ways of business, incorporating new ideas and methods and building on new opportunities offered by technology.
Dr Chai Patel CBE FRCP, Chairman of HC-One, challenges business and learning leaders to take action in his foreword to the 2014-15 Benchmark Study.
Sign up for the 2014 Towards Maturity Benchmark launch on 6 November 2014.
London 28th October 2014: Towards Maturity will be launching the results of its biggest benchmark study into corporate learning. The launch webinar is free to attend and will take place on 6 November 2014 at 12:00 GMT.
Towards Maturity welcomes leading e-learning company, Sponge UK, into the thought-leadership Ambassador Programme, which supports Towards Maturity’s annual Benchmark Study aimed at helping businesses change and grow through learning innovation.
The one ingredient that will turn a mediocre learning strategy into an outstanding one.
If you work in the Far East or Australia, Towards Maturity’s Laura Overton will be attending two key world conferences during November, and it would be great to see you there.
L&D Leaders challenged businesses to ‘Get The Edge’ by aligning learning to business, at this joint event by CIPD & TM.
Towards Maturity congratulates all those who have been shortlisted in this year’s e-learning awards!
The Personalised Benchmark Report™ is what sets the Towards Maturity Benchmark apart from any other L&D study.
Join Laura Overton at World of Learning (Birmingham NEC, 31st September – 1st October) as she shares how to align learning to business. Don’t miss some of the top learning companies in Towards Maturity Benchmark who will be sharing their experiences in the conference. There is a special discount for TM Benchmark Participants.
Last night we said a very fond farewell to Epic and Line Communications – two of Towards Maturity’s founding Ambassadors – and welcomed LEO, the new Learning Technology Group (LTG) company formed from this merger of equals.
Awards brighten up the year and provide us with plenty of inspiration for the year ahead. The Awards Season kicks off in November with the E-Learning awards, followed swiftly by Training Journal then LPI’s The Learning Awards, timed perfectly to lift the January blues!
Members of the Charity Learning Consortium have been using the Towards Maturity Model since 2010, as an independent framework to review their current learning practices and compare their results with their peers, both within the sector and beyond. This process not only highlighted common challenges faced amongst members, but also areas of effective practices that needed to be addressed.
If you are looking quick wins and a long term fix to help you engage learners, read on…
How L&D can apply 8 killer tips from Content Marketing to engage busy staff?
It’s official – taking time out to reflect improves job performance. The Harvard Business School has just reported on new research by Francesca Gino and Gary Pisano.
Do you need practical answers for a world demanding innovation?
Find out what people have said about the Towards Maturity Benchmark, and how it can help you.
CIPD and Towards Maturity join forces to use thought leadership and research to drive practice and innovation in L&D.
Towards Maturity and CIPD invite L&D leaders to benchmark with peers to help improve results and accelerate innovation in the learning profession.
Modernising learning? Insights from 600 L&D leaders around the globe will help you accelerate progress and deliver great results. The 2014-15 Benchmark Report is now available. Download your copy of Modernising Learning: Delivering Results. If you would like to find out more about benchmarking, please visit our Benchmark page.
5 industry ‘gurus’ explain why corporate L&D leaders shouldn’t miss Online Educa Berlin!
Over 50 L&D practitioners gathered together to explore ways to make the most of your learning without reinventing the wheel.
Here are some nuggets that inspired Towards Maturity’s Laura Overton from this week’s CIPD Learning and Development Show in London.
The Learning Technologies 2014 Summer Forum is the unique follow-up event to Learning Technologies 2014 and will take place at Olympia 2 on 17th June 2014. Here is our summary of our thoughts on the best conference sessions, free resources and seminars! OK a bit biased but hopefully useful none the less!
L&D leaders came together to share ideas on how they are using technologies to build performance support.
The CIPD Learning and Development show is taking place in London Olympia on the 30th April – 1st May. We’ve been taking a look at the programme and have spotted a number of our friends and supporters who we always love to learn from!
In this webinar, Laura Overton discusses one of the modern day challenges of today’s L&D department – how to balance the needs of business and individuals.
Towards Maturity responds to the Serious eLearning Manifesto (#elearningmanifesto) & outlines why we need to be constantly reminded about great e-learning design.
Are you interested in new ideas to help deliver learning that is more effective, efficient and engaging? If yes, I wanted to let you know that there are a few places left at our free LearningNow Workshop, in London on Wednesday the 2nd of April from 9.45 to 13.45 at One Drummond Gate, Victoria, London.
Towards Maturity and LearnerLab partner to put engagement centre stage of workplace learning agenda –
New service equips organisations with the learner data, insight and expertise to target investment for an increasingly digital workforce.
So are our staff reluctant learners? Or are they just reluctant to engage with the solutions that L&D teams provide?
In November Towards Maturity Launched ‘The New Learning Agenda’ outlining recommendations for the business and L&D professionals as a result of their 2013-14 Towards Maturity Benchmark. In the 3rd part of the series, published by Inside Learning Technologies in January 2014, we look at why L&D need to shift to customer activated learning before it is too late!
Chris Atherton and Simon Bostock from Equal Experts share their ideas in conversation at the #LT14UK Towards Maturity eXchange – report by Dr Genny Dixon
Clive Shepherd shares his latest ideas in conversation with other L&D professionals at the #LT14UK Towards Maturity eXchange – Report by Genny Dixon
Helen Bingham and Alison Potter, NHS in conversation at the #LT14UK Towards Maturity eXchange – Report by Genny Dixon
Looking to transform learning for legal professionals? Catch up on our webinar including case study with Clifford Chance.
Is your organisation prepared for success in 2014? Use this new infographic as a check list in your organsiation to help you become a top learning company.
The New Learning Agenda takes a look at what we have learned from the Towards Maturity Research in the last ten years to help us develop a learning strategy that delivers in the next ten years.
To celebrate ten years since the launch of the first Benchmark Study, Laura Overton, Managing Director of Towards Maturity spoke at the 2014 Learning Technology Show on How to future proof your L&D strategy.
Our 2013-14 Benchmark The New Learning Agenda shows that learning innovation done well delivers bottom line results, and there is no better way to find out how to do this than booking a few days out to visit Learning Technologies show in London on the 29th and 30th January.
So do you know what is on our learner’s wish list for 2014? Take part in this mini quiz to find out.
On November 7th Towards Maturity Launched ‘The New Learning Agenda’ outlining recommendations for the business and L&D professionals as a result of their 2013-14 Towards Maturity Benchmark. In the first of three articles, we take a look at the power of business alignment and how to pursue it.
In November Towards Maturity Launched ‘The New Learning Agenda’ outlining recommendations for the business and L&D professionals as a result of their 2013-14 Towards Maturity Benchmark. In the second of three articles, we look at learning transformation and why we have to turn talk into action.
At Hanover Housing Association, for example, when faced with a cost prohibitive bill for bespoke e-Learning, the L&D team decided to equip themselves so they could create their own e-Learning instead. They saved themselves a massive £80,000 in the process – an amount which grows with each course they create. That’s an incredible achievement.
Sharing the collective wisdom of 70 delegates at Online Educa Berlin 2013 #OEB13
Online booking is now open for the eXchanges, a unique, free opportunity to get up close and personal with the speakers at the Learning Technology 2014 event on Wednesday 29th and Thursday 30th January 2014.
LINE, a TM Ambassador, has given a big thumbs up to Towards Maturity’s New Learning Agenda TM Benchmark Report 2013. You know when articles use metaphors based on the Great British Bake off that it’s going to make positive reading!
Towards Maturity’s own Laura Overton is one of a number of e-learning experts to have contributed to a must-read book on e-learning, called The Really Useful eLearning Instruction Manual.
Laura Overton shares the findings of the 2013-14 Towards Maturity Benchmark study.
Charles Gould, Managing Director at next generation learning expert Brightwave and Ambassador of Towards Maturity, shares why benchmarking is an essential tool for the L&D profession today.
Foreword to the Towards Maturity Benchmark Report 2013, New Learning Agenda, by Peter Cheese, CEO, CIPD
Over 50 L&D practitioners gathered together to discuss induction and onboarding in order to make first impressions count!
If you haven’t attended ONLINE EDUCA in Berlin before you won’t realise what you have missed! It is the largest online learning event in Europe and the only one that brings together the corporate, education and public service sectors.
Today’s L&D function is under intense pressure. Globalisation, technology, continual change and focus on talent means that more is demanded of learning teams who have diminishing resources to draw on.
10 years ago, when we gathered insights for our first report ‘Linking Learning to Business’ (1), the business challenges driving change were, on the surface, similar to today: speed of change, customer retention, revenue growth and efficiency.
With 93 entries are battling it out for 17 awards , the e-learning Awards gala extravaganza on the 7th of November, 2013 was a great place to be!
Speexx opens registration for third annual Speexx Exchange in Berlin international conference to address demand for talent mobility and global e-learning scenarios on the eve of Online Educa Berlin
The financial services industry has had a tumultuous recent history, as none of us need to be reminded. The explosive nature of the banking crisis in late 2008 reverberated throughout the sector and its repercussions will no doubt be felt for years to come.
In the Department for Business, Innovation and Skills Industry strategy, it recognises that there are a number of industry sectors where government action can have a real and early impact – and education is one of them.
The Personalised Benchmark Report is what sets the Towards Maturity Benchmark apart from any other L&D Survey.
Take a look at this new infographic that highlights how the Finance Sector are embracing learning technologies compared with top Learning companies in the Towards Maturity Benchmark. Data has been taken from the Spotlight on Finance Sector report released in May.
This presentation will be invaluable for any organisation looking to build a business case for mobile learning.
The mobile opportunity. In the modern workplace, mobile devices provide a tangible option for completing every kind of business task. And we know the power of the mobile for supporting learning and performance.
This workshop, conducted at the L&S Summer Forum June 2013, considered the characteristics of highly aligned L&D departments as defined by the new Towards Maturity In-Focus report Aligning Learning to Business (download at www.towardsmaturity.org/in-focus2013/alignment ).
Speexx wins the prestigious 2013 IELA Award. International body celebrates Speexx’s continued success as an outstanding and innovative blended learning solution provider
Munich – Monday, 17th June 2013 – Speexx, the leading global provider of online communication skills training, has called for global organisations to capitalise on greater talent development and mobility. In support of this practice, Speexx is offering a number of free online resources to HR and L&D professionals worldwide.
Laura Overton shares how formal benchmarking can help L&D leaders become the boost business results and improve learning engagement.
How often do the important things get pushed away because of the urgent?
Towards Maturity launches the 2013 Benchmark Study to help organisations measure the effectiveness of their L&D activities
Organisations are invited to independently review their online learning strategy and directly compare themselves with other organisations. Follow progress on this site and on Twitter via #bethebest13.
Looking for new ways to engage your business with learning? Check out our recommendations for the L&S group Summer Forum. If you haven’t had a moment to register for the L&S Summer Forum on the 18th of June then do it now!
Entering awards provides a great opportunity to reflect on your journey so far and to shout about your successes. The awards process itself provides an opportunity to informally benchmark, which helps us raise our game and the game of those around us. But how do you know you are ready?
A year after joining Towards Maturity’s Ambassador Programme, Upside Learning has renewed its membership for another year, and will be supporting the research organisation in conducting the Benchmark Survey for 2013.
With more than 20 different languages among our staff and operations in nearly 80 countries, experience has shown me that effective communication and aligned online training across borders is pivotal for business success.
The LINE event at the Royal Institute started off with a number of presentations on a subject that many predict is set to revolutionise the way the world is going to learn and communicate: m-learning!
At a recent LINE event at the Royal Institution Towards Maturity’s own Laura Overton was invited to speak on mobile learning and reflect on its impact upon organisation and strategy.
The Towards Maturity Benchmark has identified that top learning companies are finding creative ways to integrate learning into the workflow and this is having an impact on both business agility and results, but how are they doing it?
Towards Maturity conducted a new benchmark study during April and May to provide participants with insight on how to improve the impact of compliance training.
World of Learning Conference programme released next month, 1st & 2nd October 2013 – NEC, Birmingham
The CIPD/Cornerstone OnDemand learning and talent development survey was released at last week’s HRD show and it delivered some valuable insights on the challenges and opportunities of developing talent and assessing impact.
Organisations are rapidly moving towards a ‘cloud’ of consolidated talent management solutions. But is technology superseding usage? A global commitment to a centralised learning platform requires local support for unlocking its potential for end consumers.
Driven by the rapidly changing way the people learn in the workplace today, Learning Management Systems have had to keep pace and change in their design and capability to deliver what today’s learner is asking for.
Learning and development and compliance professionals are invited to contribute to new benchmark study to examine effective online learning practices.
2 benchmarking activities to help you Review:Compare and Act in order to improve the impact of compliance training in your organisation.
Towards Maturity and Epic, one of our founding Ambassadors, have teamed up to bring you ‘LearningNow’ events where attendees are invited to explore and tackle key L&D issues of the day during an interactive and practical workshop.
In 2012, one of the major talking points in the learning community was mobile and a number of those conversations featured BYOD, or Bring Your Own Device.
Martin Couzins, LearnPatch recorded this google hangout with Laura Overton to discuss the buzz about this year’s Learning Technologies
Massive Open Online Courses – or MOOCs – are bringing a new dimension to the idea of content sharing. At our third eXchange at Learning Technologies 2013, Dr Chris Paton has brought years of experience in medical research to explore how technology can be used to improve public health.
The habits of successful instructional designers – Allison Rossett shares at Learning Technologies eXchanges
Genny Dixon reports on the energetic discussion with Allison Rossett from the @towardsmaturity eXchanges at #LT13UK
Imagination, engagement and the moments of now – Prof Stephen Heppell shares at Learning Technologies 2013 eXchanges
Prof. Stephen Heppell took part in @towardsmaturity eXchanges at #LT13UK – here are some reflections on the future of learning captured by eXchange Host Kelly Thomas.
How can we apply game based thinking to increase learner engagement? Ben Betts shares at Learning Technologies eXchanges
Mark Berthelemy reports on the discussion with Ben Betts from this year’s Learning Technologies eXchanges 2013.
Did you miss the Learning Technologies and Learning & Skills Group eXchanges at Olympia this year? Don’t worry. We’ve been capturing the conference speakers and participants top tips in a series of blogs that will be published in the first few weeks of Feburary.
Norman Lamont shares ideas on how to work effectively with subject matter experts in our first report from Learning Technologies 2013 eXchanges.
Bridging the Gap – what can we learn from top learning companies about integrating learning and work?
9 out of 10 L&D professionals now believe it is important to integrate learning and work more effectively and 2013 will be a pivotal year for change for the profession.
Leading international healthcare company, Bupa International, is the first company to deploy Towards Maturity’s new Learner Audit, to find out more about its staff and how they learn what they need to do their jobs better.
A report published today by learndirect has laid bare the challenges facing employers as they attempt to introduce learning technologies to their businesses.
It’s time to revisit your personalised benchmark report to uncover how you can accelerate business results and improve efficiency with learning technologies.
Towards Maturity’s Ambassadors play an important role in ensuring that our independent research is freely available to all. They are also thought leaders in our industry with years of experience supported by industry awards and accolades behind them.
Towards Maturity’s round-up of the best of what to expect from the Learning Technology and Learning and SKILLS Exhibition 29th and 30th of January, Olympia London
Towards Maturity’s latest – its sixth – annual learning technology Benchmark Study reveals that the top companies, in terms of corporate learning, are achieving substantial additional benefits through deploying technology in learning.
There are still some places left on eXchanges, a unique, free opportunity to get up close and personal with the speakers at this year’s Learning Technology event. Online booking is now closed but you can visit stand 99 at Learning Technologies or stand 312 at Learnign and Skills to book a place on the 29th or 30th of January 2013.
Piers Lea, CEO of Line Communications, uncovers the arguments and key choices around deploying apps and responsive design:
In the ‘Business EDUCA Opening Conversation’ at Online EDUCA BERLIN 2012, delegates shared their common challenges where they hoped to find fresh insights from attending Business EDUCA.
An increasing number of organisations are beginning to realise that integrating learning technologies within the workplace can dramatically improve staff skills and organisational productivity.
Take a look at out what two senior business leaders, Richard Beaven, Customer Services Director, General Insurance at Lloyds Banking Group and Dr Chai Patel CBE FRCP, Chairman of HC-One, are saying about the need to transform learning for business advantage. Share the articles with your business leaders.
Laura Overton, Managing Director of Towards Maturity wins the 2012 E-Learning Age Special Achievement Award.
Towards Maturity’s Laura Overton recently interviewed Mike Booth, Learning Technologies Manager at Cable&Wireless Worldwide, to discover what secrets lay behind his 2011 elearning award for outstanding achievement – individual.
The rapidly evolving landscape of mobile devices means that learners’ expectations are starting to change. People increasingly want to take the same flexible approach to learning that they have adopted for email, shopping, etc.
Towards Maturity Benchmarks over recent years have clearly shown that top learning departments, who are delivering the most value for money and business improvement, are more likely to be embracing new models of learning delivery.
Towards Maturity would like to invite senior Learning & Development professionals, Organisational Development specialists and Talent Leaders in the finance sector to a new exclusive briefing. The event, the first sector specific briefing of its type, will detail the learning technologies benchmark data of 200 finance sector companies from Towards Maturity’s Benchmark Study over the last two years.
One of Europe’s leading providers of learning and talent management solutions IMC, has joined Towards Maturity’s growing Ambassador Programme.
Now in its third year, Business EDUCA aims to help business delegates achieve organisational results through collaborative intelligence and learning.
Millenials: Babyboomers: GenerationX: Pragmatists Reflector:Theorist:Technophobic:Tech Savvy:the list goes on……
A market leader in learning solutions, Redware has joined Towards Maturity’s prestigious Ambassador Programme.
One of the UK’s largest business learning providers, QA pledges support to sharing good practice through Towards Maturity’s renowned Ambassador Programme.
Earlier this year, Brightwave hosted a debate at Learning Technologies called Heads in the Cloud, which explored how learning content strategies need to evolve in the workplace to meet current performance demands. Here we explore some of the debate findings and what it means for the way organisations support the end customer.
World of Learning at the NEC this year is celebrating 20 years on the 2nd and 3rd of October. There is lots going on so if you are going to the whole event or just to the exhibition, we thought you might appreciate our pick of the best
Information Transfer has changed its name to Acteon Communication and Learning. Whilst e2train has changed its name to Kallidus
Nearly 500 people gathered to celebrate e-learning excellence at Thursday evening’s glittering E-Learning Awards Gala Evening in London where a record 43 bronze, silver and gold awards handed out.
In June,I joined over forty companies and 100 delegates last a Brightwave event sponsored by Sky, which was designed challenge our thinking in the way that we approach learning.
The popularity of this year’s Towards Maturity Benchmark Study has led the benchmarking research company, to extend the deadline by two weeks to August the 21st 2012. Participants can continue to take part online at http://svy.mk/TMBm12
Laura Overton, MD of Towards Maturity will be one of the speakers at this year’s LEARNING LIVE Event hosted by the Learning and performance Institute in London on the 12th and 13th of September.
Join TM at the World of Learning Conference as it celebrates it’s 20th anniversary with top line-up of L&D experts
3rd July 2012, London: Members of the UK’s largest elearning community, the eLearning Network, are benefiting from the annual Towards Maturity learning benchmark study. Now it is urging other organisations to participate as part of its ongoing ‘Campaign for Effective Elearning’.
At the LSG Online conference this morning, we considered how the top L&D performers ( measured by the Towards Maturity Benchmark) engage with line managers to embed new ways of learning and improve learning transfer.
TAKE PART IN THE 2012 BENCHMARK STUDY TODAY BY CLICKING HERE. Global provider of performance support services, Ontuitive has joined Towards Maturity’s growing Ambassador Programme.
The National College for School Leadership is where the future heads of our country’s schools are trained to become effective and inspirational leaders.
TAKE PART IN THE 2012 BENCHMARK STUDY TODAY BY CLICKING HERE. Update – the 2012 Benchmark has now been extended to 21st August. Benchmark research company, Towards Maturity launches its Benchmark Study, the largest benchmark study of its type in Europe.
Upside Learning, a globally recognized leader in training outsourcing, Custom eLearning, Mobile Learning and Learning Management System, has joined Towards Maturity’s growing international Ambassador Programme.
The 2012 Towards Maturity Benchmark is now the largest independent study of its kind, with 1800 organisations participating around the world since 2003. This year it has been honed and refined with the latest thinking from the industry’s top experts to help you reflect on L&D in your own organisation.
Award season is upon us again. It is an opportunity to put off our typical British reticence and shout about what we’ve actually achieved!
There has been a lot of discussion in the learning industry about the use of games, simulations and other immersive experiences to engage staff but what is actually working?
If you haven’t taken part in a TM benchmark before, here are 10 FAQs you might want to read:
With increased demand for languages, organisations that embrace new technologies in their learning will see the greatest results.
London, April 25 2012 – MindLeaders, a leading provider of elearning technologies and blended learning solutions has joined Towards Maturity’s Ambassador Programme to encourage its global customer base to benchmark and share good practice.
A unique opportunity to participate in Europe’s largest International conference on technology supported Learning and Training.The Call for Papers is now open for the 2012 event taking place in Berlin on November 28th to 30th!
How can online learning help us build practical skills that translate to real world goals & needs?
A new study to help compare and improve how you use learning technologies to drive better relationships with customers
Sitting down with Wallace and Gromit, the kids, and lots of Easter chocolate offers a great opportunity to put pen to paper for the Towards Maturity newsletter. Though nowadays it’s rarely pen to paper – more like fingers to keypad, which is just another example of how technology quickly becomes deeply embedded in everyday activities.
A group of 17 industry experts, including eight CEOs recently attended benchmarking research company, Towards Maturity’s Ambassador meeting to discuss trends influencing successful learning technology adoption, which will help shape the 2012 benchmark study.
Compare and improve how you use learning technologies to drive better relationships with customers
This case-study looks at the tactics and approaches used by Livewire, gold winner of the elearning awards 2011 for Synchronous learning. This article was first published in elearning Age magazine as part of our Good Practice Partnership.
According to research, learning technologies are being embraced by organisations like never before. Fantastic! In the bid to do ‘more for less’ this makes perfect economic sense.
Spotlight – the new Sector Benchmarks, announced by Towards Maturity in January 2012 – have been launched in response to widespread demand for an analysis that drills deeper into the practical issues within individual business sectors. Industries covered in the initial tranche of ‘Spotlight’ reports include:
Guest blog from Dr Karie Willyerd, Chief Learning Officer, SuccessFactors, an SAP Company, challenges L&D to adapt to changing communication styles of staff.
Is there a cure for “Globalitis” that is undermining international communications? Mahesh Ram, CEO of GlobalEnglish has an answer. Read on…
If you want to dramatically improve business results through learning technologies this year, then it’s time to put aside previous experiences, shake off preconceived ideas and think differently!
Practical lessons from award winning Cambian Group to deliver widespread adoption and excellent results.
Towards Maturity launches new range of reports at Learning Technologies 2012
Free advice, reports, resources and sessions with conference speakers on stand 45 at #LT12UK 25th and 26th January Olympia, London.
If you took part in the 2011 Towards Maturity Benchmark last year, then why not bring your personalised report to Learning Technologies at Olympia (25/26 Jan) to discuss the results with one of the Towards Maturity research team?
Take on the Towards Maturity Challenge – boost your business agility in 2012!
Meet, tweet, network and share at the Learning Technologies 2012 eXchange #ltuk12 and #lsuk12 Olympia
Ok, we may be biased but we think that the free presentations that have been organised by our Ambassadors and Supporters at this year’s Learning Technologies and Learning and Skills event at Olympia are the pick of the best.
Delegates from across the private, public and not for profit sectors, joined us today in a complimentary webinar supported by REDTRAY where we discussed the results of the UK’s first research into virtual classroom training: ‘Harnessing the power of live online learning’, delivered in partnership by REDTRAY and Towards Maturity.
A review of new learning Scenarios developed at Online Educa Berlin 2011
First European Study Reveals New Automotive Sector Approaches to Learning
LONDON, November 28 2011 – Learning and talent management software provider e2train has joined Towards Maturity’s growing Ambassador Programme of leading learning organisations.
Table of contents for the 2011-12 Towards Maturity Benchmark Report – Boosting Business Agility
Towards Maturity study reveals how businesses are increasingly investing in learning technologies to become more agile in new economic climate
A new white paper for any multinational organisations looking to successfully implement learning technologies
Book a Headstart Programme place before October 7th to receive a 10% discount
1Atos makes workstation compliance simple to implement by seamless integration from learning, tests, workplace assessment, through to monitoring and solving issues raised by individuals.
LONDON, October 16 2011 – Benchmarking company, Towards Maturity is releasing the preliminary results of its popular 2011 Benchmark Study following presentations at major learning events in Birmingham, Vienna and London this week, including Learning Live, GlobalEnglish’s GlobalExchanges event and Charity Learning Consortium annual conference.
The e-learning Awards winners were announced on the 10th of November.
Towards Maturity (good practice partner for the e-learning awards) would like to congratulate all the e-learning award winners.
Join Towards Maturity for practical advice on delivering successful global learning at this free webinar on 23rd of September with Laura Overton, Managing Director, Towards Maturity and Maria van Vlodrop, CERTPOINT Systems
Our thanks go to a record 600 organisations who contributed to the 2011 Toward Maturity Benchmark Study – a 50% increase in the number of 2010 participants.
In our 2011 benchmark we found that three quarters of organisations are now using some form of live online learning environments but how are they being used and what can we learn from each other’s experiences?
We thought you might be interested in what some of the 2011 Benchmark Participants are saying about taking part in the Towards Maturity Benchmark.
LONDON, August 1 2011 – The level of popularity in this year’s Towards Maturity Benchmark Study has led the research company to extend the deadline by two weeks to August the 16th 2011.
You don’t need a large team to develop an interactive, user focused learning environment. Neither do you need to create resources if appropriate generic content already exists.
Driving Results with Learning Technologies in the Automotive Sector is a fascinating report commissioned by Toyota Europe to understand how 15 of the top automotive manufacturers in Europe are adopting new approaches to learning.
Towards Maturity are proud to support the World of Learning conference taking place at the Birmingham NEC on the 27th and 28th of September this year.
Plan, one of the largest international development charities in the World, reports continuing success with its management development programme, with more than 250 staff now having entered the programme.
Leadership development: Out of the classroom & into the workplace
UPDATE 17th August – this 2011 study is now officially closed. To download the report and to find out how you can still get involved in finding your personal benchmark please go to www.towardsmaturity.org/2011benchmark.
learndirect partners with Towards Maturity to encourage effective e-learning practices
In the 2011 Towards Maturity Benchmark Study we are for the first time including an investigation on the challenges and benefits of mobile learning in supporting workplace performance. We would love to know your views and invite you to participate!
Towards Maturity’s workplace learning expert Laura Overton has appealed to Learning and Development (L&D) professionals to re-assess current orthodoxies and seize opportunities for learners to connect, share and communicate with each other in the latest instalment of Brightwave’s ‘What a difference’ video series.
Thomas Otter, Research Vice President of Gartner, keynoting at Plateau Insights Europe 2011, the European edition of Plateau’s talent management user conference, provided a number of challenges to leaders who are working in the Talent management and learning fields to take notice of the flood of opportunity that the current technology and economic climate is providing & to turn it to their advantage.
“New Learning Cultures” will be the theme of this year’s ONLINE EDUCA BERLIN (OEB), as it sets the agenda for an in-depth discussion of the most important questions facing those in education and business today. Do we need a new culture of learning?
UK business missing out on efficiency gains say heads of learning. LONDON, 19 April 2011: As cuts-ridden Britain emerges from recession it is missing out on a potential source of significant cost savings and efficiency gains, say heads of UK learning companies, because of outdated attitudes to training among top management.
Leadership Development Benchmark closes 20th May and final report will be available to download free here on the 15th of June.
Maintaining and building leadership skills is critical for high performing organisations across all sectors and all sizes of organisations.
These are the findings of City and Guilds following the implementation of Learning Assistant to support work-based assessment of some of their key programmes.
At Towards Maturity we are very committed to celebrating excellence and the informal benchmarking that comes from the awards process.
Bizmedia and Towards Maturity form good practice partnership. 31st March 2011 London: Two leading players in the e-learning community have extended their co-operation in a bid to bring more benefits to users and providers of technology-based learning.
If you are struggling with engaging leaders and keeping them up to date in your business, regardless of the sector you are in, Teachers TV has practical lessons for you.
We invest a lot of time and money into our learning technologies but are often disappointed that our ideas and projects just don’t take root and get embedded into the organisations we support.
96% of marketers now use social media as part of their toolkit so what tips can L&D professionals pick up from marketing colleagues?
Delivering results with learning technologies – getting there faster and smarter. The first joint Towards Maturity in association with the British Institute for Learning and Development (the BILD)- Delivering results with learning technologies – getting there faster and smarter was held on the 12th of April and led by Laura Overton.
Online Benchmark Centre launched by Towards Maturity to help Learning & Development deliver results faster and smarter.
Despite indications that the economy is slowly recovering, the pressure to add value, justify cost and deliver results for L&D teams appears to be increasing on a daily basis.
New Research from CARA group – whilst SoMe is changing employer behaviour not all L&D professionals are convinced in usefulness to support informal learning.
Here are some of the key points from a seminar that we first delivered at Learning Technologies 2011 to over 130 people looking at at 3 simple steps to delivering results with learning technologies. We hope you will find useful in your journey with learning technologies. The session draws on the findings of the 2010-11 Towards Maturity Benchmark.
The automotive industry has been hard hit by the recession with production levels down and falling sales. Yet the sector continues to innovate and competitive advantage goes to those who are able to quickly respond to market demand and provide excellent customer service.
Towards Maturity create a ‘Treasure Trail’ for Learning Technologies – featuring four new Ambassadors
When it comes to advice on delivering results with learning technologies, the most valuable pearls of wisdom are most likely found in each other’s experiences.
Learning Technologies at Olympia 2 on the 26th and 27th of January is definitely the UK event not to be missed if you are looking for inspiring ideas (for free!). Here are our 23 reasons to attend!
As we say goodbye to the last decade and look forward to the next, are we able to look back at workplace e-learning and say , hand on heart, that we have realised the vision that we had at the start of the new millennium? It was a vision that technology would not only drive new ways of doing business but new ways of learning & improving workplace performance as well.
Laura Overton will be speaking at the Learning Technologies show next week at 3 free seminars – everyone is welcome! Join us for an interactive seminar to discuss how to improve performance with learning technologies:
The majority of organisations looking for improvements to the compliance process agree that that technology has helped bring about benefits but to what cost?
My recent survey of the e-learning and compliance communities highlighted three characteristics of the compliance e-learning we’d all like to see more of. It needs to be engaging, relevant and effective. In user-focused terms, it needs to make them care, show them it matters and help them live it.
As Becta prepares to close down over the coming weeks, we would like to say thank you to the organisation and those who have worked their for their contribution to driving effective use of technologies in workplace learning.
If young people and vulnerable adults are using e-learning resources in our workplace, how can we safeguard them against the risks of working online?
The last 10 years have seen major changes in e-learning. A shift from the tech-centric to the learner-centric, from learning objectives to business impact, from cost to value, from the individual to the social, and a shift from changing behaviour to change is everything.
Towards Maturity launches Ambassador Programme to help learning providers stimulate excellence within the industry
Looking for external experts to support you in your journey with learning technologies? Take a look at this independant checklist to help you get best value.
Towards Maturity, in association with the Learning and Skills Group – the professional membership arm of the Learning Technologies Conference, has lifted the lid on the learning technologies and how they are used to discover what the future holds.
With over 9m people in the UK not online yet, does a lack of employee IT skills cause barriers for your L&D programmes? This HOW TO Guide will help you get your staff online.
We are at a stage where innovative thinking isn’t just about being fashionably ahead of the curve, it is becoming a necessity for survival.
We would like to congratulate everyone who picked up an award at the glittering 2010 Elearning award ceremony last night.
As our colleague Clive Shepherd often says, the methods for learning are timeless but the media for learning are changing rapidly and as L&D professionals, it can be tough going to keep up to date!
Winner of the Silver Award in the ‘Excellence in the Production of Learning Content – Not for Profit Sector’, this case study describes how the FPA (Family Planning Association in Northern Ireland), developed ‘All About Us’ – an interactive educational resource designed to improve access to appropriate structured information on sexual health and wellbeing for people with learning disabilities through the use of a simple, effective interactive learning tool.
In June 2008, the Royal College of Nursing (RCN) launched their ‘Dignity: at the heart of everything we do’ campaign because in the nursing profession, ‘Dignity’ is at the heart of everything they do and is clearly a vital component of nursing care.
Winner of the Gold Award in the ‘Excellence in the Production of Learning Content – Not for Profit Sector’, this case study provides insight into St George’s, University of London ‘Widening Participation’ (WP) strategy, engaging with individuals at all stages of their educational development encouraging those from sectors of society currently under represented in Higher Education.
How do we deliver more for less in learning without compromising quality?
We are great supporters of TJ’s research L&D 2020 that explores the ways in which the L&D profession need to operate in the future to support changing business needs more successfully
Paul Jagger takes a look at The University of Cambridge Postgraduate Diploma in Training, Learning & Development – a new qualification for senior L&D professionals
1/5th of the UK population has never been online – How does this impact your e-learning strategy and what can you do about it?
What does exemplary digital learning content look like for Business? Use this check list to help you purchase or develop great content.
Cable&Wireless Worldwide can never be accused of standing still – change seems to be second nature for the organisation and when TM last spoke with Mike Booth, their Learning Technologies Manager, he shared how the organisation’s learning services had dramatically changed to allow them to be more nimble and responsive to the learning needs of their colleagues (you can download the original case study below)
Do we really understand the learners in our organisation and how to reach them or do we just think we do? Insights from 3000 learners!
What would you like to learn for free from 350 colleagues to help you implement learning technologies in your business?
In March 2010, the Cegos Observatory carried out a survey with over 2200 employees in businesses across the UK, France, Germany and Spain to shed light on staff perceptions of learning in business.
The 2 day WOLCE conference is packed full of resources and sessions to help L&D professionals, here are our 4 reasons why you should attend:
How do we build skills when under pressure? This was the subject that Laura Overton presented at this year’s BILD event held at the OU in Milton Keynes and discussed with BILD members on their online webinar on 16th of July.
New research shows that that inadequate L&D departments could be hindering economic recovery because of our inability to respond quickly enough!
As a business improvement process, benchmarking has been around since the early 90’s and is now considered vital in the private and public sector as a tool to improve operational performance and enable strategic re-positioning.
Learning in the public sector- Cuts, Change & Collaboration
The full report will be launched at a webinar on the 25th of November at 10 am GMT in association with the Learning and Skills group. Find out more or contact [email protected] for login details.
Mergers and organisational re-alingnments means people find themselves working in new teams and structures. They need a common sense of purpose and a sense of belonging to something new. Learning and Development is the key enabler of this unification process.
Towards Maturity are pleased to be able to offer a limited number of free places to a unique Skillstories Live event:
When the whole organisation is under pressure, how do you get heard, get support and get going with innovative learning approaches? Often we only get one chance to make our case so we have to make it count. Concrete figures on the bottom line benefits of learning technologies at work are notoriously hard to establish but tend to speak the loudest.
The CIPD launched their ‘Learning and Talent Development 2010 survey this week – It is great to see that this is the 12th survey giving a massive opportunity to track important trends and developments.
The National School of Government faced the challenge of delivering learning on data security right across Government, all departments and many individuals. The audience were very diverse, the programme had to be suitable for all civil servants, of all grades – most senior to most junior, specialists, military, administrative and support staff.
Why do so many e-learning projects fail? and what can we learn from failure?
If you’re in the business of creating e-learning materials, then you’ll know how easy it is to get distracted from your primary goal by the contradictory pressures exerted upon you by your various stakeholders: make it as cheap as possible, as short as possible, as quickly as possible, while also as comprehensive as possible, as media-rich and engaging as possible.
The e-learning Network held its most recent event on Friday 5th March 2010 in London with the theme – “Proven Recipes for Learning Success”.
The leadership and involvement of top management in e-learning matters; in 2007 the Towards Maturity study (page 37) showed that organisations where Directors were directly involved in e-learning estimated a 43% improvement in business impact over those where Directors were not involved.
If you missed this year’s Learning Technologies event, then you missed a treat! It was the biggest event yet and exceeded all expectations from both the delegates and participants.
Have you recently downloaded or picking up your free copy of ‘What every L&D professional needs to know about e-learning’ – if so we’d love to know what you thought!
The new 2010 E-Learning awards were launched at the Learning Technologies event in January this year.
It’s that time of year when everyone seems to feel compelled to generate their list of ‘Top Ten Predictions’ for 2010 – or perhaps their Top Five or Top Seven! We didn’t want to feel left out so rather than compile another ‘Top Ten’ list we thought it might be fun to develop the ‘Definitive Top Ten’ list based on the thoughts and ramblings of many of those respected in the industry who are members of our ‘Community of Excellence’, sprinkled with some of our own insight.
Laura Overton wins coveted Colin Corder Award @ IT Training Awards for services to IT Training
Everywhere you look whether it is via conferences, online, magazines – much is being made of the potential of new media (such as mobile, social software tools) and their potential role in transforming learning.
At Towards Maturity through the research we undertake and the work we do with many employers and training providers, we know that securing adoption and engagement are critical success factors in harnessing learning technologies for business benefit.
Towards Maturity have teamed up with Clive Shepherd to launch new workshops to help organisations realise the true potential of learning technologies
If your new year’s resolution is to make sure your investment in learning technologies works harder and delivers more in 2010 then do make sure you come and see us at next week’s Learning Technology 2010 exhibition in Olympia 2, London. If time is tight and budget tighter, here are just a few reasons to come along. Free seminars, free resources and free coffee on Toward Maturity’s stand number 125! Register for free here!
Elnet, the e-learning network of Australasia, launched a new journal on the 22nd of December 09, Impact – Journal of Applied Research in Workplace E-learning.
Lifelong Learning UK is the Sector Skills Council responsible for building the skills of the Learning and Development Sector, both for funded learning providers and commercial learning providers. The Third Annual Conference on 8th December 2009 was an exciting and challenging day.
2078 delegates from 92 countries convened at this year’s ONLINE EDUCA BERLIN, the largest global e-learning conference. The event has been running for 15 years now but this year it seemed to have a different buzz about it – perhaps it was the fact that we were all in Berlin 20 years after the wall came down – it certainly felt significant.
An effective multi-channel approach is used to reach doctors with training on two key hospital infections. Over 1,000 doctors used the training within the first 22 days of the pilot; subsequently over four and a half thousand completed the learning.
Classroom trainers are experienced in responding to the needs of individual learners, in being flexible, in changing content. Their skill includes having a store of responses, different exercises, different topics which enables a flexibility of content.
At a recent UK conference, an informal poll of learning and development professionals showed that whilst almost 50% of people had heard of Personal Learning Environments (PLEs), only 3% had actually used one. PLEs are common place in academia, but in the UK workplace the take-up is not great. According to Brandon Hall , 2009 would see five main trends in learning:
The wait for many was over last night at the e-learning Awards 2009. At the glittering event in the Sheraton Park Lane Hotel, the who’s who of e-learning gathered at the event hosted once again by TV’s Angela Lamont.
The coming months provide plenty of opportunity for those in the Learning Technology Industry to build their skills and network with peers – both online and face to face!
I’d never been to an e-learning network event before; my perception was that it was too expensive because of the traveling I’d have to do from Manchester. However I’d been asked to speak at the 25th September 2009 event so it would have been rude not to go! In fact it was a great honour to be asked particularly as the day was all about my favourite subject, Learning Management Systems:
A bit of history
10 years ago, almost to the day, every staff member of the company I worked for was called to a special meeting to hear about a significant new event in the world of online learning.
English as a Second Language (ESL) from GlobalEnglish adding business benefits to Global Organisations
‘English as a Second Language’ is not new. In fact the business world has debated the topic many times in the past but we’re starting to reach a point where many major multi-national, global organisations recognise the need to provide adequate English language training for their global workforce. In many of these organisations those with English as their natural language often represent less than 10% of the workforce, so the need is significant.
The third article on our sequence on web conferencing – virtual classrooms takes us into the classroom. Clive Shepherd speaks with the voice of experience with many practical hours of virtual delivery behind him.
The Institute of IT Training’s National Conference and Exhibition attracted nearly 200 learning and development professionals hungry to network and gather ideas to help them thrive in times of adversity and deliver more with less.
The importance of skills in Third Sector organisations, together with their need to improve efficiency in the current economic climate has meant that a significant number of charities, not for profit and voluntary organisations are turning to learning technology to help deliver more skills but with less resources.
The aim of the L&D 2020 project is to explore how Learning & Development in organisations might change over the next five to ten years, particularly focusing on the implications for L&D professionals.
We were very pleased to be amongst representatives of over 200 business, public and voluntary organisations who were present at the employer launch of MODNet, the Middlesex organisational Development Network (Thursday 17 September) hosted by the Institute of Work Based Learning at the Middlesex University.
Brightwave are a leading provider of engaging e-learning and have been an active supporter and invaluable contributor via our Community of Excellence to the Towards Maturity project since our inception, primarily by providing employer-based success stories.
Over the years, our research has highlighted that effective use of learning technologies can significantly improve business agility.
We’re seeing learning technologies being applied in many different creative ways across businesses, large and small, and in all sectors, public and private. This white paper + case study, from Track Surveys, provides insight into how technology is being used effectively for 360 degree feedback and why this approach is better than the alternatives.
Technology has already transformed our personal and business lives, but its impact on learning and development has been patchy. Yes, e-learning has grown steadily, but only a few of its possibilities have been exploited and far too few trainers feel they have any role to play in its usage. Towards Maturity Enterprises Ltd has launched a new booklet, What every learning and development professional needs to know about e-learning, to help remedy this situation.
Kineo have established themselves as one of the leaders in the field of e-learning and are an active supporter and invaluable contributor via our Community of Excellence to the Towards Maturity project, primarily by providing employer-based success stories.
In the middle of July this year, I found myself at the TUC’s head office in London amongst 200 union officers and members, MPs and other guests. It was one of those hot summer evenings (remember them?!) and the room was full of people passionate about their cause – none more so than Liz Smith OBE, who’s retirement had brought us together.
I have to admit that I have not been on a face to face workshop now in over 8 years – most of my learning in the field of e-learning has come from research, case studies, conferences and the good fortune to personally know some amazing experts.
Much has been written about the potential of virtual worlds in business learning but there are few examples of good practice that highlight how it can make a difference and where it fits in with other learning interventions such as role play, online virtual classroom, online content. It is clearly not just a platform for serious games.
Achieving quality with proven quality management is always essential but never more so than when times are tough. This has led to a surge in business for a global provider of ISO 9000 consultancy and training. Increased volume of business meant more staff were needed world-wide, quickly. The only way to deliver a consistent quality is to use internal experts to deliver on-line lessons.
We were interested to see how a restructuring earlier this year inspired Devon County Council to investigate how they can use learning technologies to quickly reach out to staff who had been impacted by budget cuts.
Are Virtual Worlds a serious contender as a corporate learning tool?
The third article in our series in online facilitated learning stresses the importance of thorough training analysis and design.
Research by EU skills in their sector demonstrates that soft skills training improves productivity and performance and provides an investment return within 12 months.
If you are wondering how to implement social learning in your organisation – how to get staff to share their experiences with their peers online – then it is well worth listening to the Learning Curve (BBC Radio 4 with Peter Day), which was broadcast on 30th July 09 as part of the In Business Series.
Delivering ‘More for Less’ is the key issue right now for Learning & Development and Business professionals. It’s been a core theme for Towards Maturity as evidenced from our own Benchmark Review, the Masie Centre recent ‘Barometer Findings’ and the recent research survey from LMMatters and Training Zone into budget trends.
Early in July Karen Velasco of the British Institute for Learning and Development interviewed John Hayes Shadow Minister for Lifelong Learning, Further and Higher Education. The aim was to discover how the Conservative view of skills development differed from that of Labour, particularly within times of recession.
Walsall college halved the time taken to gain Level 2 and Level 3 qualifications using Learning Technologies to take the college into the worlplace. The pilot has now completed with some excellent results as the employer story shows.
Unique in the annual events programme from the e-Learning Network is the Members Showcase recently held on Friday 10th July 2009 in London.
There’s been a considerable focus in learning & development circles in recent times about the changing world for L&D professionals and the skills and knowledge that they will need.
Earning a ‘Special Mention Commendation’ for ‘Most Innovative Application of Learning Technology’ in the 2008 e-learning Awards, this case study explores how an innovative approach has connected ‘learning to performance’ at Bupa delivering benefits to individuals and the business.
The Institute of IT Training are inviting organisations to enter their prestigious awards and have included 2 new awards that will be of interest to organisations and individuals who would like recognition for their innovation in learning and development
During my tortuous journey on public transport from Manchester to Middlesex University to Informatology’s annual conference at the end of June, I was beginning to wonder if it would be worth it.
This great little video , posted by Tribal on YouTube recently is a wonderful example of how creative use of technology, together with the personal touch ( in this case, encouragement and support by one of the 22,000 Union learn reps) can deliver learning right at the point of need.
On the 15th of June, Becta, working with national partners, released the FE & Skills sector implementation plan for 2009-12- Next Generation Learning to support a radical shift in the way that colleges and providers within the FE system think about technology.
The new Department for Business, Innovation and Skills was created on the 5th of June with the key role to build Britain’s capabilities to compete in the global economy.
Towards Maturity research over the past 4 years has highlighted that tools such as virtual classrooms and web conferencing are being used by over 45% of organisations who are investing in learning technologies.
Web conferencing is the growth area of learning technologies.
The British Institute for Learning and Development’s 2009 conference ‘Releasing Potential: learning through people and technology’, was held at the Open University in Milton Keynes on Thursday 11th of June and attracted a very wide range of delegates, mainly BILD members from public and private sectors, universities and training providers.
Over the past 20 years SABMiller has grown rapidly from its original South African base into a truly global player. Today the organisation is the world’s 2nd largest brewer, with brewing interests or major distribution agreements in over 60 countries spread across six continents.
Towards Maturity research shows that web conferencing tools are growing rapidly in popularity with employers and learning providers. The Driving Business Benefits report highlighted that web conferencing has increased and is in use by 62% of businesses that we surveyed.
Winner of the ‘e-learning internal project team of the year’ award at the e-learning Awards 2008, and also winning the silver award at the Institute of IT Training Awards for Internal Training Project of the Year, this case story clearly demonstrates the impact that a newly formed team had on delivering e-learning throughout the AXA Group by demonstrating a clear understanding of users, how to secure their engagement and retain their attention.
Very few foresaw the economic devastation of the past months. The likelihood is that the corporate environment will never be quite the same again.
On Friday 8th May, the eLearning Network returned to Holborn Bars for an event on Creating Engaging and Effective Learning Content.
This year’s Informatology Forum Learning and Development Conference from the 23rd – 25th of June provides an opportunity meet with experts and discuss learning and development challenges with your counterparts.
It seems that wherever you turn right now the ‘hot topic’ in the field of Learning Technologies is the use of Virtual Worlds (or Environments) and Serious Games and the latest BILD (The British Institute for Learning & Development) Connect Event held on Wednesday 13th Mat 2009 at the Museum of Army Flying, was no exception!
I have been judging awards now for nearly 10 years and it is an incredible privilege as it provides a fantastic insight into the diversity of learning innovation and activity taking place n the workplace today.
This conference was organised on 7th May 2009 to support the Apply Serious Games 2009 Awards.
The main HR and Training award season is upon us again and once again Towards Maturity is proud to be one of the headline sponsors for the e-learning awards run by Bizmedia – it is great to be part of an industry opportunity to share success and inspire others.
High dropout rates can directly impact the effectiveness of elearning. This whitepaper, from e2Train addresses why learners fail to finish elearning courses and backs up our research findings over the years.
The Training Quality Standard: what is it? TQS helps training providers deliver learning solutions that make an impact on an employer’s business. It is an accredited Quality Mark but the real benefit is that it drives a dialogue between a provider and an employer. This was clear from a CFE event for training providers delivered in London on 28th April 2009.
Along with many other organisations, ThirdForce have been an active supporter and invaluable contributor as a member of the Virtual Advisory Network to the Towards Maturity project since its inception, primarily by providing employer-based success stories.
We announced that Siôn Simon MP, Minister for Further Education,at the Department for Innovation, University and Skills (DIUS) wants to hear directly from you about what FE & Skills delivery needs to look like moving forward on a new social networking site- http://altogethernow.ning.com/.
We announced that Siôn Simon MP, Minister for Further Education,at the Department for Innovation, University and Skills (DIUS) wants to hear directly from you about what FE & Skills delivery needs to look like moving forward on a new social networking site- http://altogethernow.ning.com/.
Two of the key areas holding many organisations back from realising the full potential from their e-learning investment is are lack of awareness amongst learning and development professionals and poor skills to manage and implement
Towards Maturity was launched on the 29th of April 2008 – an independent, not for profit organisation with a passion for helping others to improve the impact of learning technologies at work. This week we are a year old and what a year it has been!
Dental professionals must remain up to date with the latest developments in dentistry; in this as in many other professions the pace and change of innovation is high. How do busy professionals find the time to invest in learning and save an estimated 1/4 million pounds across the profession. The answer is a webinar programme run by the Dental Channel.
Can I thank all members for their input and support for the All Together Now community, which we set up to gather ideas and experiences to help shape the future of learning across the FE and Skills sector.
Harnessing technology to build trust and improve customer care remains a priority for the travel sector.
How are learning and development budgets fairing at the moment?
The third most popular technology for implementing e-learning is Surveys and Questionnaires; perhaps more true to say third equal! 82% of respondent to the 2008 Towards Maturity selected this as a tool they used, exceeded only by the 86% of respondents who selected electronic content and the 86% who selected web resources. The use of questions and surveys in e-learning is one that gets relatively little press.
Have you experienced a second life? Increasingly people have, and for learning purposes. Mystified by what it means. Thanks to Saffron Interactive you can read a short paper by Clive Shepherd which demystifies virtual worlds and their role in learning.
Individuals with responsibility for implementing learning technologies in their own workplace were invited to participate in the Towards Maturity Benchmark between October and November 2008.
Our Driving Business Benefits research has highlighted that we are expecting so much more from our investment in learning technologies during difficult times but the biggest barriers to success are our lack of skills in developing appropriate solutions – knowing how to create the right blends of learning technologies and interventions that deliver results. Yet less than 1 in 5 organisations provide any training on how to do this.
In Driving Business Benefits (the Towards Maturity research published earlier this year) we saw that just under 20% of the research participants were using some form of games or complex simulations in their e-learning offering and just under 10% used virtual worlds.
What are the skills required to modernise learning effectively in the workplace?
Does e-learning deliver improved compliance standards?
Over the years Diageo had deployed a number of e-learning courses to individual markets and in 2007 decided to invest in a centralised training portal named the Diageo Academy to allow all employees globally to access e-Learning, classroom training, virtual classroom, and self development learning materials in a central location.
Clydesdale and Yorkshire Banks invested in a strong brand of e-learning focusing a suite of compliance training courses, all tailor made.
Generator, the technology improvement leadership tool for FE and Skills was launched on the 5 March 2009. This new online tool is available free of charge to all colleges and learning providers in the FE and Skills sector.
This practical guide was created with the input of 25 Local Authorities at a series of Learning Pool Showcase Events in autumn 08. All local authorities face the same challenges of needing to meet the training and development needs of all their staff in a timely, cost effective way.
This is the story of how a blended management development programme successfully improved the behaviours of managers, based around the globe, in developing countries.
Driving Business Benefits – the UK’s comprehensive review of Learning Technologies at work is launched today.
Towards Maturity will launch results of UK’s most comprehensive e-learning review at Learning Technologies 09
At Towards Maturity we are always looking for ways to help organisations improve the impact of their learning technologies at work.
An example of starting in e-learning with generic content and compliance. An excellent way on to the stage of e-learning. RSC worked with a supplier to introduce a customised learning product that achieved their business goals, ensured the right attitude to Health and Safety and made sure employees were comfortable with computors.
This article, kindly provided by Information Transfer, will be of interest to those who are grappling with the following challenges:
How can learning technologies help organisations to manage change?
With the military struggling with recruitment they turned their attentions to their current training methods, searching for ways in which it can be changed, even transformed. This article investigates the issue and how they approached a solution – drawing on research from from Caspian Learning looking at the application on games in learning in the military.
We had the opportunity to be part of the plenary session at Online Educa Berlin this month looking at the challenges and opportunities of implementing learning technologies in diverse global organisations.
In October this year, SkillSoft published their first global benchmark study– in which they compared and contrasted employee attitudes towards learning and development across the US, the UK and Europe.
SVW’08 addressed the live issue of how virtual worlds cross boundaries both between the real world and virtual worlds and between virtual worlds.
This case study (provided by Grass Roots) hightlights how the Games Stores Group Ltd ( specialist retailers in PC and Video games) used a blended learning approach in store to help boost sales.
The Learning Technologies conference, now in its tenth year, attracts many of the world’s leading learning speakers, thinkers, visionaries and practitioners and over 350 conference delegates.
Over 150 personalised benchmark reports have now been sent out to organisations who have taken part in the Towards Maturity Benchmark survey and the process of taking part is really paying off.
After assessing line-of-business requirements and capabilities, L&D at BT decided to implement a collaborative system for authoring, managing and deploying learning content.
The Royal Naval School of Marine Engineering introduced Buzzing Hub; e-learning for Modern Apprentices in Engineering.
We congratulate all those who won prestigious awards at the ceremony for the e-learning awards 2008. The quality of the entries this year were exceptional and we look forward to sharing their stories on Towards Maturity for others to be inspired over the next 12 months.
A national campaign to improve awareness of the benefits of adopting learning technologies in the workplace was launched last night at the E-learning awards 2008. (Download the launch speech below)
With job cuts perhaps on the way and a drive to cut costs here are eight ways trainers can preserve the one and deliver the other.
This project uses a story to enliven a legal subject.
Last year, the Chartered Management Institute published their first research looking at how blended learning approaches can support managment development.
What gets your work noticed by stakeholders and peers back at work? What helps you increase engagement? What helps secure your budget in times of turmoil? The ability to demonstrate value!
A partnership between an employer (A local authority), a professional Institute (the Institute of Revenues, Rating and Valuation (IRRV) and a supplier (Nelson Croom) leads to the creation of a nationally available, always up to date, functional, accurate, flexible, effective and easy to use online training programme; well liked by users.
The Towards Maturity Benchmark survey has been running now since 2003 and over 1200 organisations have taken part.
This case study explores how an innovative package simulates a farm visit to help inspectors gain confidence and expertise more rapidly than before.in a deeply complex and technical environment.
Modern Councillor from Learning Pool – an innovative service for local authorities.
If you are looking to get under the skin of how learning technologies can really make a difference in the workplace then we would highly recommend that you try to get along to 2 events taking place in September and October:
The Centre for Excellence in Leadership has a task to transform the provision of learning through the Further Education and Skills sector. One of their strategic projects is to help leaders in FE manage and lead the new technology agenda in learning.
At the end of January , e-skills UK released their latest research reports looking at the key trends, opportunities and challenges facing IT & Telecoms in the UK. It highlights that fully exploiting technology is the single most important step the UK can take to improve productivity across the economy. The results could generate an additional £35 bn for the UK economy over the coming 5 -7 years – interesting evidence for those wanting to demonstrate that skills add value!
“A Master Class” – Hibernia College & Pfizer breaking new ground with an Online Master of Science Degree in Pharmaceutical Medicine.
In part 2 – Before, During and After, we explored the need to increase your business analysis efforts before and after the learning intervention. In this article, we explore some of the key things you need to manage or influence to ensure successful delivery of your learning or learning technology strategy. You will get much greater value if you read part 1 and part 2 first.
This fascinating case study provides insight on a shared transformation plan between Johnson Controls (JCI) and Barclays Bank using QuickWins from Relay Consultants that has transformed Customer Service and driven innovation through a unique Change Management process.
How Learning Technologies can support Change Management – An extract from 4 CrossKnowledge example case studies into how embracing new learning technologies is helping to address some major HR Issues.
Last year 16 higher education institutions worked together on the challenge of providing evidence of e-learning success that will help influence academic sceptics and reflect the considerable changes that have taken place in the first few years of the 21st century.
“Engagement in Learning” Insights & Lessons from the BILD Annual Conference
In Part 1 of this 2-part series we shared with you 10 key considerations for assessing the value of an e-learning project based on Good Practice findings from Mike Ditchburn @ Bourne Training (now part of Red Tray).
Over the last few years, Mike Ditchburn @ Bourne Training (now part of Red Tray) has written a number of articles and papers on Good (Best) Practice which dovetails with the ongoing findings of the Towards Maturity team.
In our original Towards Maturity research, we found that employees were not only using e-learning provided as part of their job but were also using it to develop skills outside of their work.
Towards Maturity is proud to sponsor the e-learning awards for 2008 and we are pleased to see that that due to phenomenal demand the organisers of the e-learning awards has been extended.
In the last article Setting a Strategy for Learning and Development, we explored the benefits of your organisation having a proper Learning and Development Strategy.
‘How has the world of a child changed in the last 150 years?” And the answer is, “It’s hard to imagine any way in which it hasn’t changed. But if you look at school today versus 100 years ago, it is more similar than dissimilar.”
“One of the biggest business turnarounds attempted in British Industry in the last 50 years” is how the Sunday Times described Cable&Wireless.
Distance learning has consistently increased in importance for corporations over the last few years.
This article provides insight on how Electronic Performance Support Systems can really help in engaging learners.
Towards Maturity: Do we want to achieve measurable business results from our learning interventions? As we move “towards maturity” those tanglible results are more likely to be acheived if your organisation has a proper Learning and Development Strategy aligned to the needs of the organisation.
Our research has shown that learners and managers are the most critical stakeholders for success but are the toughest to engage. I recently took part in a workshop for the Learning and Skills group to see how we can improve engagement with these audiences and this article covers a few of the practical ideas that were discussed on the day and additional resources available.
We are pleased to confirm that Towards Maturity has become a sponsor of the e-learning awards 2008.
The e-learning standards for interoperability have been around for over 10 years now. They have grown and developed as the e-learning industry has grown however to many they are still a mystery.
One of the most significant challenges to implementing learning technologies in the workplace engaging busy learners and managers.
The e-learning network event on ‘Building learning Communities’ on the 18th of April provided a fascinating insight into the practicalities of using technology to bring communities of adults together to learn. The day provided useful advice for all types of programmes and in all walks of life.
e-learning standards – why are they important?
How do you extend lessons learned in a workshop so that they are put into practice in the real world?
e-skills UK today released a consultation for its five year strategic plan for England and is now seeking input from employers, educationalists and other stakeholders with an interest in the UK’s IT & Telecoms skills base.
This month, Bill Rammell, MP, Minister for Lifelong Learning, Further and Higher Education, announced Becta’s Technology Strategy for further education, skills and regeneration.
We love to hear a good story. Particularly from organisations and businesses (large and small)
We announced the new Towards Maturity community interest company today. Here is the full press release:
Results of the 10th Annual CIPD survey were released in April and their findings on the use of e-learning at work provide some useful insights on perceptions of e-learning.
With a myriad of resources out there on the web, how do we make sense of them all?
In 2007 Irish supermarket chain Superquinn took on the challenge of implementing training via e-learning throughout its stores. As winners of best e-learning project securing widespread adoption, we look at how e-learning became such a success for the business.
There are numerous examples of how e-learning is being applied to learning & development across all private & public sectors, often from those who’ve learnt over time how to apply technology to deliver real business benefits, but what of those who have no track record of e-learning and are looking to start?
The collaborative properties of that web 2.0 offers to learning have great potential for learning and many learning practitioners are talking about it but how many are doing it and what do learners think?
Royal Caribbean Cruise Line saw the need to rule the seas in e-learning by implementing an award winning solution for their travel partners that included both product and automation training.
London Gifted and Talented were e-learning award winners for project team of the year in the public sector. They developed effective learning networks to support some of the busiest and difficult to reach learners in the workplace – teachers!
The January edition of Training Journal includes a short article revealing the main findings of the ongoing e-skillsUK study on Maturity in e-learning. The article gives a short summary of the method and approach to the original study as well as supporting evidence outlined in the case studies and podcasts on this website; demonstrating that both theory and practice lead to the same conclusions.
Through Tyro training, its commercial division, Craven College has been testing the use of business simulation software alongside classroom teaching.
This is an award winning e-learning solution delivering significant benefit to learners and employers alike.
Virgin Atlantic Airways chose a low risk entry point for e-learning but aimed for the highest quality. All recruits worldwide attend an orientation course at the airline’s Headquarters at Crawley. This is the same for all recruits whatever their job role.
“The Missing Stock Mysteries” With over 84,000 co-workers in 44 countries and more than 200 stores worldwide, being able to meet their customers expectation that the product they want ‘is always available’ is a major challenge for IKEA, the world’s leading home furnishings retailer.
Simply the best – practical tips from this year’s award winners
Towards Maturity is all about helping each other improve the impact of technology assisted learning in the workplace. The toughest challenge is engaging staff with learning in this way, particularly with all the pressures they have on their time.
How can large scale e-learning initiatives become sustainable and cost effective?
Every Exhibition attendee who entered the e-skillsUK stand area at Learning Technologies 2008 was asked three questions:
The Institute of IT Training Awards 13th award ceremony took place at the Dorchester Hotel on the 7th of February and it was great to see the level to which learning technologies had been embedded within many of the award winners and had contributed to their success. Here are just a few:
BUPA needed to train users in 300 locations across the UK to use an employee and resident information system; traditionally done in a central training location.
The 4th Annual E-Learning Awards 2008 was formally launched at Learning Technologies on 30-31 January 2008. Entries are now being invited.
Uniaid together with Epic were given a special mention for achieving widespread adoption of learning in this year’s e-learning awards.
Making the most of technology could boost UK economy by £35 billion – new research highlights critical importance of IT & Telecoms to UK and urgent need to invest in skills.
In the 2007 e-learning Awards, Kirklees Metropolitan Council walked away with the award for the best example of supporting learners online.
The London Borough of Brent received a special mention in the e-learning award 2006 for the way that they delivered business impact from their e-learning, despite limited budgets.
John Denham, the Secretary of State for Innovation, Universities and Skills, announced a new consultation on the 15th of January to help shape the vision and identify the most appropriate support that the government can give to informal adult learning.
Becta is leading the drive to improve the use of technology in education via the Next Generation Learning campaign, which is supported by Johnny Ball.
Towards Maturity subscribers are invited to a free private seminar at this year’s Learning Technologies event at Olympia at 10.30 on Wednesday 30th January in conjunction with e-skills UK and the e-learning awards.
The Towards Maturity Project team and teh QIA excellence gateway team will be at this year’s Learning Technologies event at Olympia on 30th and 31st of Jan and we would love to meet you there!
Research from the Chartered Management Institute with 998 managers and a series of in-depth interviews highlighted how value can be released from online learning in the field of management development.
Following our series of health care case studies at the end of 2007, Jonathan Evans from Skills for Health, has provided Towards Maturity readers more information the collaborative work that they are involved in to develop a joined up approach to e-learning in the health sector.
This year’s edition of Online educa Berlin , the 13th International Conference on Technology Supported Learning & Training, once more broke records in all areas: 2126 experts from 95 countries gathered at the Hotel InterContinental in Berlin from November 28th to 30th, to provide a rich perspective on the latest trends in learning technologies across all sectors of education.
Cadbury’s Schweppes had to roll out a new performance managment system to over 60 countries on a limited budget and even tighter time frames.
This case study looks at how Coca-Cola in Latin America developed a virtual programme to develop leadership capability that would help them to implement and manage virtual teams across latin America.
A great example of takeup of e-learning amongst GP’s
Award winning example of how clever marketing techniques helped to engage dentists with e-learning across the UK.
CareUK deliver care to people who need it in their own homes. They deliver home-based e-learning to their employees who need it. This is an outstanding example of Return on Investment.
The NHS in Wales have recently pioneered a rollout of a light touch qualification that not only equips staff with a relavent qualification for their day to day job, but also uses technology to help demonstrate to their managers that they are able to use NHS online tools such as the patient management system.
An argument that I hear very often is that we cannot transfer lessons from implementing e-learning in large businesses to small businesses.
This article appeared in Learning Technologies Magazine in October and is very useful for any organisation looking to improve adoption of their technology assisted learning.
This video clip, posted on YouTube shows how Sadeh Lok, a housing association in Huddersfield has started to embrace e-learning to address business skills issues.
A journey towards e-learning maturity within any organisation is not always easy and all successes deserve celebration. On the 8th of November it was great to honour those whose journeys were shortlisted n the 2007 e-learning awards, those who received special mentions for excellence and the outright winners.
With the opening up of the wealth of new ideas and possibilities offered by social software, are there particular skills that users need to develop to make the most of Web 2.0?
The Towards Maturity research highlighted the growth in rapid e-learning development as learning professionals are looking to become more responsive to employer needs.
In this month’s edition of Epic’s newsletter, Mark Aberdour discusses open source learning management systems.
The Scottish Prison Service needed human rights issues to be dealt with more effectively within prisons in general and by front line prison staff in particular, and for staff to deal with human rights with more confidence. They also wanted to improve prisoner’s knowledge and understanding about the relationship between human rights and Prison Rules.
Social networking, organisational capability, performance, competency are all in vogue at the moment but what practical steps must be taken to ensure that these promises deliver in the real world?
Original article published in Learning Technologies magazine ( Oct 07), has now been updated
Organisations in the education sector appear to be less successful at a number of measures associated with e-learning than those in other sectors. The Towards Maturity study reports a 10% less positive measure for business impact availability and uptake for the education sector compared to others. (See Figure 10.1 in Towards Maturity: Facts and Figures).
Mobile learning is gaining momentum as devices become more ubiquitous. This free guide is the latest in a series published by Kineo and UfI and explores the opportunities available for learning on the move.
There seems to be a little confusion out there as to what exactly is meant by Web 2.0, and it’s a phrase increasing in use. It also seems unclear as to who can lay claim to being the ‘originator’ of the phrase.
The QIA Excellence Gateway offers the further education system a number of key features to encourage self-improvement for all those involved in further education. The Towards Maturity Project supports the service by sharing good practice to ensure success of e-learning in the work place.(More )
This article appeared in today’s newsletter from Epic and offers some practical tips for those in the education sector to make effective use of technology in their learning offerings.
There’s been a surge of interest recently in podcasting among learning and development professionals. Behind the hype, though, hard information seems hard to find. Donald H Taylor,one of the Towards Maturity Virtual Advisorty Members, outlines some ways to get started and make your mark with podcasting on TrainingZone.
The Towards Maturity e-learning project is interested in improving the effectiveness of e-learning in the workplace. But it is not just about supporting those who are implementing e-learning in their place of work but also those who are providing work based learning programmes to employers from both the commercial and public sector.
The Department for Work and Pensions has been undergoing a wide ranging modernisation programme aiming to produce over 100 hours of online content.
Download this case study to see how the Student Loans company have supported learners and managers with new ways of learning.
e-learn2work is a research project funded by the European Union. Focusing on small and micro businesses, the project aims to:
Lessons for Educators from Towards Maturity research.
How do young people respond to e-learning?
Welcome to the new site for the work of the e-skills uk e-learning project.
There are many broad interpretations about what e-learning is and isn’t. In this project we are keen to uncover all of the opportunities that technology provides to assist learning in any form.
A new online portal which is set to become the leading service for people working within all aspects of further education will be launched this week by the Quality Improvement Agency (QIA).
This good practice guide on learner support is produced by Kineo in collaboration with Ufi.
Kineo and Ufi, have produced a free guide for those new to podcasting that explores the potential of podcasting. It covers:
Getting started with e-learning can be daunting – there are many tools and services available with costs ranging from through the roof to free!
A new benchmark study into current and future trends in organisational learning has revealed that self-directed learning is the route preferred by the majority of employees and that the role of managers in facilitating this is critical to success.
There are many providers of e-learning products, services and expertise who specialise in delivering learning in the workplace. But when you are new to e-learning, finding them is another matter.
Find out about Informal learning on You Tube
Controlled vocabularies – the secret of getting your content found on the web
In common with many manufacturing sectors, the ceramic industry is undergoing significant restructuring to adapt to the challenges of modern global competition.
Learning Light, a member of the work based e-learning project advisory network has completed a systematic literature review of the research that has been conducted in the use of learning technologies in the workplace. Their aim is to identify any gaps for future research. In particular they are trying to answer the following questions:
The ICCA (Increasing Citizens Choice & Access) project is about helping organisations harness the potential of technology in the learning process and overcome barriers to change.
Kineo – 50 ideas for free e-learning
Rapid e-learning – what is it all about?
Change Management and e-learning
Strategy is a key element in any successful learning and performance improvement programme. The Towards Maturity research highlighted that mature users of e-learning in the workplace are more likely to have a learning strategy aligned to business goals and will have a range of plans in place to encourage adoption and sustainability.
Measuring the Business Impact of Learning
This report was published to present the findings of the first DTI Global Watch Mission to the USA on eLearning.
Open source for e-learning: Moodle LMS overview
Cable & Wireless Cable & Wireless is one of the world’s leading international communications companies operating in 33 countries.
e-learning in SMEs: Challenges and Opportunities