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Get aquainted with our extensive bank of research, case studies, articles and interviews.

Informal Learning Consultation announced

John Denham, the Secretary of State for Innovation, Universities and Skills, announced a new consultation on the 15th of January to help shape the vision  and identify the most appropriate support that the government can give to informal adult learning.

LB Brent – e-learning on a budget

The London Borough of Brent received a special mention in the e-learning award 2006 for the way that they delivered business impact from their e-learning, despite limited budgets.

Meet us at Learning Technologies

The Towards Maturity Project team and teh QIA excellence gateway team will be at this year’s Learning Technologies event at Olympia on 30th and 31st of Jan and we would love to meet you there! 

e-learning – a note from Skills for Health

Following our series of health care case studies at the end of 2007, Jonathan Evans from Skills for Health,  has provided Towards Maturity readers more information the collaborative work that they are involved in to develop a joined up approach to e-learning in the health sector.

What to look out for in 2008

This year’s edition of Online educa Berlin , the 13th International Conference on Technology Supported Learning & Training, once more broke records in all areas: 2126 experts from 95 countries gathered at the Hotel InterContinental in Berlin from November 28th to 30th, to provide a rich perspective on the latest trends in learning technologies across all sectors of education.

Coca-Cola- virtual Leadership programme

This case study looks at how Coca-Cola in Latin America developed a virtual programme to develop leadership capability that would help them to implement and manage virtual teams across latin America.

NHS Wales pilots light touch NVQ

The NHS in Wales have recently pioneered a rollout of a light touch qualification that not only equips staff with a relavent qualification for their day to day job, but also uses technology to help demonstrate to their managers that they are able to use NHS online tools such as the patient management system.

making e-learning work

This article appeared in Learning Technologies Magazine in October and is very useful for any organisation looking to improve adoption of their technology assisted learning.

e-learning at Sadeh Lok

This video clip, posted on YouTube shows how Sadeh Lok, a housing association in Huddersfield has started to embrace e-learning to address business skills issues.

e-learning excellence celebrated

 A journey towards e-learning maturity within any organisation is not always easy and all successes deserve celebration. On the 8th of November it was great to honour those whose journeys were shortlisted n the 2007 e-learning awards, those who received special mentions for excellence and the outright winners.

elearn2work – meeting small business needs(Audio full length Podcast)

The eLearn2work project in South Yorkshire is an action research project to understand how e-learning can help small businesses improve their productivity.  This interview with Michael Thornton of Knowlegebase UK ( a lead partner in the project) is suitable for any education practioner looking to engage small businesses and work more effectively together.

Reuters (Video Short summary)

Charles Jennings took part in a recent interview with the Towards Maturity project team to look discuss how technology is being used to support the needs of the knowledge worker in the 21st century.

Hints and tips on Rapid e-learning

The Towards Maturity research highlighted the growth in rapid e-learning development as learning professionals are looking to become more responsive to employer needs.

Reuters Interview Part 1

Charles Jennings took part in a recent interview with the Towards Maturity project team to look discuss how technology is being used to support the needs of the knowledge worker in the 21st century.

Reuters Interview Part 2

Charles Jennings took part in a recent interview with the Towards Maturity project team to look discuss how technology is being used to support the needs of the knowledge worker in the 21st century.

Scottish Prison Service

The Scottish Prison Service needed human rights issues to be dealt with more effectively within prisons in general and by front line prison staff in particular, and for staff to deal with human rights with more confidence. They also wanted to improve prisoner’s knowledge and understanding about the relationship between human rights and Prison Rules.

BAE systems’ learning journey

Social networking, organisational capability, performance, competency are all in vogue at the moment but what practical steps must be taken to ensure that these promises deliver in the real world?

Lessons from Education

Organisations in the education sector appear to be less successful at a number of measures associated with e-learning than those in other sectors.  The Towards Maturity study reports a 10% less positive measure for business impact availability and uptake for the education sector compared to others.  (See Figure 10.1 in Towards Maturity: Facts and Figures).

Free Guide – Mobile Learning

Mobile learning is gaining momentum as devices become more ubiquitous. This free guide is the latest in a series published by Kineo and UfI and explores the opportunities available for learning on the move.

Introduction to Web 2.0 and Social Networking

There seems to be a little confusion out there as to what exactly is meant by Web 2.0, and it’s a phrase increasing in use. It also seems unclear as to who can lay claim to being the ‘originator’ of the phrase.

Connecting for Health – e-learning at the NHS Part 1

Dr Phillip Candy,  Director of Education, Training and Development, NHS Connecting for Health took part in a recent interview with the Towards Maturity project team to discuss how technology is being harnessed to support the skills of a million staff.

The Pensions Regulator (Video Short Podcast)

Terry Clayworth, Manager, Regulated Community Learning, looks at how The Pensions Regulator decided to use e-learning to help them address the challenge of reaching 100,000 trustees in a wide range of large and small businesses.

Connecting for Health – e-learning at the NHS Part 2

Dr Phillip Candy,  Director of Education, Training and Development, NHS Connecting for Health took part in a recent interview with the Towards Maturity project team to look discuss how technology is being harnessed to support the skills of a million staff.

e-learning at Lloyds TSB

LLoyds TSB have been using e-learning in the workplace for many years, they are now mature users of e-learning where it is accepted as ‘the way we do things around here’.

10 top e-learning Tips for Educators

This article appeared in today’s newsletter from Epic and offers some practical tips for those in the education sector to make effective use of technology in their learning offerings.

What does the QIA excellence gateway offer the FE system?

The QIA Excellence Gateway offers the further education system a number of key features to encourage self-improvement for all those involved in further education. The Towards Maturity Project supports the service by sharing good practice to ensure success of e-learning in the work place.(More )

Positive Podcasting

There’s been a surge of interest recently in podcasting among learning and development professionals. Behind the hype, though, hard information seems hard to find. Donald H Taylor,one of the Towards Maturity Virtual Advisorty Members, outlines some ways to get started and make your mark with podcasting on TrainingZone.

What is the QIA Excellence Gateway?

The Towards Maturity e-learning project is interested in improving the effectiveness of e-learning in the workplace. But it is not just about supporting those who are implementing e-learning in their place of work but also those who are providing work based learning programmes to employers from both the commercial and public sector.

Department of Work and Pensions

The Department for Work and Pensions has been undergoing a wide ranging modernisation programme aiming to produce over 100 hours of online content.

Defining e-learning

There are many broad interpretations about what e-learning is and isn’t. In this project we are keen to uncover all of the opportunities that technology provides to assist learning in any form.

Free guide to podcasting

Kineo and Ufi, have produced a free guide for those new to podcasting that explores the potential of podcasting. It covers:

Finding e-learning suppliers

There are many providers of e-learning products, services and expertise who specialise in delivering learning in the workplace.  But when you are new to e-learning, finding them is another matter.

BT – mobile learning for field engineers

This case study looks at how BT addressed the challenges of providing and monitoring learning for 30,000 field engineers. It looks at the challenges that were addressed in meeting the needs of a dispersed audience and outlines the practicalities of using the mobile phone to provide and assess learning. BT were shortlisted in the e-learning awards 2006 for this implementation

Towards Maturity: 2007 Annual Benchmark Report

Three out of four employers who use e-learning for staff training plan to significantly increase their use of informal networks over the next three years, according to e-skills UK research into e-based learning published today. The research was undertaken on behalf of the Skills for Business network of 25 Sector Skills Councils.

Successful Learning Strategies

Strategy is a key element in any successful learning and performance improvement programme. The Towards Maturity research highlighted that mature users of e-learning in the workplace are more likely to have a learning strategy aligned to business goals and will have a range of plans in place to encourage adoption and sustainability. 


When ntl, the UK’s leading broadband company, wanted to update its online induction programme in line with its professional, progressive, innovative image, it opted for TATA Interactive Systems’ revolutionary, intuitive interface approach which not only caters for individuals’ preferred learning styles but also gives them the responsibility and motivation for succeeding in their learning task. More details….

University on the Shop Floor

In common with many manufacturing sectors, the ceramic industry is undergoing significant restructuring to adapt to the challenges of modern global competition.

e-learning at work – systematic literature review

Learning Light, a member of the work based e-learning project advisory network has completed a systematic literature review of the research that has been conducted in the use of learning technologies in the workplace. Their aim is to identify any gaps for future research.  In particular they are trying to answer the following questions: 

Cable & Wireless

Cable & Wireless Cable & Wireless is one of the world’s leading international communications companies operating in 33 countries.


BMW have applied learning technologies across to provide personalised learning from NVQ and technical certificates for in house apprenticeship programmes to new product updates for sales and technical staff across their dealership.

Frontline – elearning for customer support

Whilst we completed this study in 2006, I have still not seen very many programmes that compare with the Frontline blended learning approach which includes in the innovative use of mixed media in a learning programme specifically designed to address behavioural change. Many say that online media are just not suitable for encouraging new attitudes and behaviours but this study proves them wrong! 


Charles Jennings, Global Head of Learning at Reuters, is transforming the way that Reuters looks at learning. The following items review the move to a process based learning that focuses on performance and capability rather than the delivery of learning events.

literature review e-assessment

Assessment systems drive the education system and whilst technology was touching many aspects of learning, it seems that the assessment system still is fixed by pen and paper.

Linking Learning to Business: Original 2004 Research

This is one of the original reports on successful e-learning implementation that contributed to the development of the Towards Maturity research findings. It explored the common business factors that contribute to e-learning success within european organisations. 15 successful organisations took part from diverse sectors and feedback was gathered from over 2000 learners within those businesses

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