Qantas Airway, the flag carrier airline of Australia, is on a learning transformation journey. Michelle Ockers, an expert learning analyst, worked with Qantas as an independent strategic advisor in 2017. She utilised the Learner Intelligence programme to help Qantas identify how they could create a modern and engaging learner experience.
How Qantas used the Learner Intelligence programme to explore if they could better leverage learning to improve business performance and create a more modern and engaging learning experience.
Since 2010 Qantas Airways has benchmarked its learning strategy with the Learning Health Check, working to improve business performance, and create a modern and engaging learning experience.