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The Great Training Robbery

According to research published by Harvard Business School (HBS), organisations across the globe are experiencing ‘The Great Training Robbery’ because the correct conditions and culture for learning are not in place. People are not ready and willing to change, and ultimately learn.

La Vie en Rose, does seeing ‘life in pink’ matter?

Learning can be defined in many ways, but most psychologists would agree that it is a relatively permanent change in behaviour that results from experience. The three major types of learning described by behavioural psychology are; classical conditioning, operant conditioning and observational learning. In order for learning to stick and becomes the new normal, all three types require self-driven will. Therefore, how people view the world through their lens matters.

We all have blind spots, why does being aware of yours add value?

When it comes to organisational culture, performance and learning, blind spots (or as they are often referred to ‘not seeing the light’) are usually found at the root of most of our problems with work today. These problems shape our day to day conversations, thinking, mood, judgement, decisions-making, or fundamental lack of them. These issues can make or break your workplace experience.

All you need is Evidence

Every year over $400billion is spent on corporate learning globally, yet only 15% is proven to stick. Investments in learning are continuing to grow year on year but performance impact is not changing. The industry is still struggling to provide real proof of impact, in fact, for the first time our Index is tracking a significant decline. This is causing leaders to have low confidence levels in L&D.

The Towards Maturity Journey: FirstPort

Having clear evidence is a vital starting point in identifying where improvement is needed and backing up your business case for change. We spoke with Emma Smith, Head of Talent at FirstPort Limited, a residential property management company. She had used the Towards Maturity Learning Health Check in a previous role and has now brought this tool to her new organisation in order to help transform their workplace learning culture.

The Towards Maturity Journey: Coca-Cola Hellenic Bottling Company

Towards Maturity Learning Health Check provides an ideal starting point for organisations wanting to improve their development, by giving clear evidence and comparisons with high-performing learning cultures. To get a real idea of how the Health Check has a proven business impact, we spoke with Robin Lilly, Capabilities and Leadership Development Director of Coca-Cola Hellenic Bottling Company, to hear his experiences.

L&D – Evidence matters but there is an art to gaining buy-in!

The L&D profession is under pressure to transform and become future-fit in order to stay ahead of the demands of work and workers. The profession is finding it hard to influence and allow their expertise to gain traction, with 78% of L&D professionals saying that their leaders have traditional expectations of L&D that are difficult to challenge.

Case Study: Best Learning Technologies Project 2018 (UK commercial Sector)

In 2018, 93% of learning practitioners wanted to increase employee engagement with learning, but only 27% were successful. With less than a third meeting this goal, it is important to explore how an exemplar organisation turned their learning strategy on its head to achieve just that. Read more about how Mitchells & Butlers teamed up with Kineo to become Gold award winners at Learning Technologies Awards 2018.

3 old habits that L&D need to leave behind

We have reached a pivotal point in the development of the L&D industry, where we need to make some hard decisions and critical changes if we are to remain effective. The actions we are taking at present, are often ineffective as they rarely create any lasting business impact.

3 secrets for ensuring behaviour change

The point of learning in the workplace is to ultimately establish and develop skills within learners that help organisations to adapt and thrive. Saying that, with only 15% of L&D professionals reporting to have noticed positive changes in staff behaviour, it is clear that the extent to which learning is having an impact on subsequent actions is insufficient.1 The very nature of the L&D role is to instill new knowledge and behaviours into learners which they can apply in order to do their jobs more efficient and effectively. But at present this is lacking. So how do we ensure the behaviour of our learners change and learning is applied in practice?

3 fresh ideas to reinvigorate busy learners

Every day your employees face dozens of clients, managers, reports and projects competing for their attention. With 55% of workers saying they lack time to learn, it is clear that we need to apply some fresh forward-thinking to recapture the attention of the learners and revive their passion for learning.

Women in Work and Learning

A spotlight on insights gathered surrounding female learners in the workplace. Through an analysis of over 10,000 work-place learners, it is apparent that there are three key areas where women differ from their male counterparts.

Professionalising learning and development: The CIPD’s new Profession Map and key L&D development needs

In a world in which the nature of work, the workplace and workforce are changing at a relentless pace, organisations must respond to change. In the context of such rapid change Learning and Development (L&D) functions play a vital role. The transformation of organisations demands the transformation of L&D practitioners, however many L&D teams are struggling to change.

Measuring the benefits of your communication and learning & development strategy

Measuring the benefits of L&D and comms initiatives remains a challenge. Just one in eight learning and development professionals1 believe their organization measures the return on investment of learning programmes. Success can be measured either through quantitative measurement or qualitative change, but whatever approach is chosen, effective measurement is vital to ensure L&D and comms strategies are delivering on objectives and attract future investment.

Boost workforce development through microlearning

Micro-learning delivers learning nuggets in easily digestible, bite-sized chunks. Learners can access micro-learning as they need it, on the job. Industry expert Josh Bersin describes micro-learning as an ‘amazing innovation’, explaining that microlearning platforms now let you manage the proliferation of video, assessment, and other small content objects with tools for curation, tracking, recommendations, and AI-based prescriptive learning”.

Learning Technologies Awards 2018

A huge congratulation to all the winners and nominees at the 2018 Learning Technologies Awards, held on Wednesday night in London. We were delighted to join in the celebrations on the night and get together with so many members of the learning and development community!

Top Tips for Building Habits

As learning professionals, we want to design interventions that lead to lasting change. Shifting behaviour involves a process that continues long after the programme finishes. Our research has shown that mature learning organisations are more successful at integrating learning and work, but they don’t abandon formal learning. One of their strategies is to design learning campaigns and programmes that build and encourage new habits.

Organisations need to take Transformation One Step at a Time

In order to achieve true and lasting transformation, organisations need to take it one step, one stage at a time, says Piers Lea, chief strategy officer at LEO and Learning Technologies Group. It’s also what the ‘The Transformation Curve’, says when it outlines the four stages of maturity – Optimising Training, Taking Control, Letting Go and Sharing Responsibility.

Where is the inflection point?

Someone who knows a thing or two about transformation is John Helmer, Director of Marketing at Lumesse Learning. “There’s rapid disruption of business models in this digital age. As something is becoming mature, that’s the stage that you need to move towards the next development.” 

The Road to Transformation is Not Straightforward

Something that Clive Shepherd really likes about ‘The Transformation Curve’ is the fact it highlights that the road to transformation is not a straightforward, predictable or smooth one. “The report recognises that progress occurs in waves,” says Clive, founding partner at the learning organisation, More Than Blended.

Small Steps Leading to Real Change

“Small steps leading to real change” is what Martin Baker, CEO and founder of The Charity Learning Consortium says about our report ‘The Transformation Curve’. One of the key messages of the report is that transformation happens in stages and that organisations have to keep taking small steps in the right direction.

How to align learning with the business

How to align learning with the business is a constant and evolving question for L&D professionals and it’s a question that Krystyna Gadd of How to Accelerate Learning helped to answer during her session at the Learning Technologies 2018 speaker exchange.

Be BOLD with your internal communications 

For any department looking to deliver and embed change and transformation, effective internal communications are essential. Here’s 10 tips to get you on right path and some BOLD suggestions from those who joined us at last month’s CLC Member Meeting.

5 ways to boost performance through learning

This year’s Learning Benchmark Report, Unlocking Potential, presents our research around five key outcomes: improving efficiency, fine-tuning processes, boosting performance, cultivating agility and influencing culture, that both learning leaders and business leaders are looking to deliver

Why measuring learning impact is more important than ever

Learning professionals should be playing a vital role in helping people and organisations thrive in times of change. However, to do this, they must be agile. This article, by LEO’s Imogen Casebourne and Gareth Jones, and Watershed’s Andrew Downes, explains the importance of measuring the impact of learning on business.

Unlocking the Potential of Learning at Work

The way in which we acquire and assimilate information has changed in recent years, through technology as well as the rapidly changing world of work. The demand for skills, knowledge and capabilities is high, and removing learners from the workplace to attend formal learning courses isn’t always practical or feasible.

What can organisations do to earn the trust of social learners?

We are in the Social Age of learning, where the bywords are agility and engagement, where formal experiences are less valuable than applied ones, where traditional models of authority and expertise are subverted by more social methodologies that rely on communities and sharing.

How to create effective learning transfer

Learning transfer is key to ensure that there is behavioural change in the workplace so that people can do whatever is needed when they get back to the work. There is a need to avoid the training sessions where people may have got the knowledge, but not the change for when they are back at work.

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