The evidence is clear – successful people learn to leap by benchmarking!

by | Jul 25, 2019 | Articles, Featured, General, Resources

In Deloitte’s 2019 Global Human Capital Trends report, their top-rated trend for 2019 is the need to improve Learning and Development (L&D). 86% of respondents to their global survey rated this issue important or very important, with only 10% of respondents feeling “very ready” to address it.

This is a significant gap and something that we have been tracking at Towards Maturity. In 2018 we launched ground-breaking evidence to support organisations increase their critical capability agility called ‘The Transformation Curve’. This behavioural based evidence highlighted four key levels of learning agility. The most agile level, and significant in terms of impact on the four critical levels of business performance; Growth, Transformation, Productivity and Profitability, we call Stage 4; sustaining a High-Performing Learning Culture.

Today, only 1 in 5 organisations manage to create a High Performing Learning Culture and out of those that do, only 2 out of 3 manage to sustain this level of performance. When digging deeper we notice that, although there are benefits to be had at each of the four levels, the benefits are significantly different. The first two stages (Stages 1 and 2) offer surface and transactional benefits and the second two stages (Stages 3 and 4) offer deeper and transformational benefits. Overall, our insight shows that L&OD investments, content and resources are significantly increasing but impact is declining and only have limited and ‘surface’ benefits. This means the majority of our efforts are sadly irrelevant.

One of the critical differences between leaders of High Performing Learning Cultures (HPLC) and other leaders is that they do not focus on learning, they focus on a core purpose of bringing a competitive edge to their organisation through people e.g. their learning agenda is not about learning it is about outperforming their market and providing real impact by focusing on bringing, building and supporting people to be at their best.

Leaders in HPLC talk about risks in their market, not learning risks. They have business conversations not learning conversations and this allows them to be connected and in-tune with their leaders and their market. They start with the problem, assess the performance need (not training/learning need) before recommending a solution, uncover evidence in partnership with the business (not create a complex ROI industry) and focus on improvements that matter e.g. HPLC report that their measure of customer satisfaction has improved by 49% (average 19%).

High Performing Learning Cultures achieve more impact because it is their intent to do so. It is their core purpose to focus on behavioural improvements that transform performance and stick. They don’t always get it right, but that’s part of how people actually learn, and they do this with 82% reporting that they develop challenging and stretch tasks to embed learning in behaviour (average 27%).

“There’s no learning without trying lots of ideas and failing lots of times.”  Jonathan Ive

At Towards Maturity, we support our clients to make more informed investments in learning that lead to organisational impact by using an evidence-led approach. We uncover patterns, trends and blind spots that are holding our clients back.

Our most committed clients utilise our complimentary Learning Health Check because we’ve done all the hard work for them. Our Health Check has been specifically designed to assess the key behaviours, traits and characteristics that matter. All clients who complete this diagnostic receive a personalised dashboard highlighting how their investments have performed against High Performing Learning Cultures and, depending on their pain points, goals and barriers, a critical assessment of the key steps to take to transform their impact, buy-in, relevance and ultimately their credibility.

Our most successful clients do one thing regularly – they actively benchmark because it allows them to pause for thought. This space allows them to learn, let go and leap so they can remain actively market vigilant. To bring a level of insight and intelligence from the outside in and therefore utilise external and internal evidence. Over 97% of our Learning Health Check respondents say that just by completing our Learning Health Check, they have gained new insights on how to get fit for the future, make this the season that counts!

Start with evidence, take your Learning Health Check today.

2019 Learning Health Check

The Towards Maturity Health Check enables L&D professionals to review their current learning strategy, compare their approach directly with top performing organisations and set priority actions – helping to deliver peak performance.

2019 Learning Health Check

Get started and find out how your learning strategy compares – complete your review today!

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