In Focus: How to Build and Change Habits in the Workplace

Oct 1, 2018 | Featured, General, In-Focus Reports, Research

The ability to change behaviour through habit creation is crucial to becoming a top performing organisation, particularly as learners have the skills to build new capabilities quickly and ‘unbuild’ old behaviours that are no longer relevant. But how do you actually create habits in the workplace?

This report provides a guide to help L&D professionals build and create habits in their organisation, as a means to shape behaviour change and create real business impact.

About this report

Drawing on our data, we have uncovered two key fundamental attributes required to change behaviour and produce habits in the workplace: application and reflection. Top performing organisations are:

  • 3X more likely to successfully apply learning (vs average)
  • 3X more likely to encourage reflection (vs average)[1]

We know that application and reflection are central to producing habits; this is nothing new to L&D. However, what this report does differently is seek to break down the steps that help organisations successfully achieve the application and reflection in order to create an opportunity for habit creation.

[1] Towards Maturity (2018). In Focus: Driving Performance and Productivity [Online]. London: Towards Maturity CIC

Covered in this report

Creation of habits: The role of application

  • Extending the classroom
  • Performance support
  • Role of manager


Creation of habits: The role of application

  • Applying the science
  • Structured thinking
  • Encouragement


Technology: Supporting application and reflection

  • Technology that supports and directs
  • Value of data


Case Study: West Midland’s Police

Data for this report is drawn from:

  • The Towards Maturity 2017 Benchmark Study research with over 600 L&D leaders, reported in The Transformation Curve (towardsmaturity.org/transformation), which is free to download thanks to the support of Towards Maturity Ambassadors.
  • Data from the 2018 Towards Maturity The Learner Voice: Part 4 (unpublished).

This In-Focus Report is free to download thanks to the support of Towards Maturity’s Ambassador, Cognician.

This report is sponsored by Cognician. By downloading this report, you confirm that you’re happy for your details to be passed to the report sponsor, for the purposes of receiving information on relevant products and services. If you do not wish for your details to be passed on, simply contact us for a copy of the PDF.

Download this report

Create an account or sign in to download this report and get instant access to:

  • L&D Benchmark Reports
  • In-Focus Reports
  • Sector Reports
  • Case Studies
  • Free Resources

About the Health Check

The Towards Maturity Health Check is an internationally recognised longitudinal study on the effective implementation of learning innovation based on the input of 7,000+ participants and 41,000 learners gathered since 2003. Towards Maturity continuously surveys and studies how people learn at work and the impact this has on organisational performance. By turning data into insights and insights into action, this research is used to help L&D leaders assess and improve the appropriateness, effectiveness and efficiency of their learning provision.

Get started with your own Health Check

Our confidential Health Check is free to use and takes 60 minutes to complete (just 20 minutes to update if you have completed it previously). Start your Health Check

Download this report

Create an account or sign in to download this report and get instant access to:

  • L&D Benchmark Reports
  • In-Focus Reports
  • Sector Reports
  • Case Studies
  • Free Resources

This report is sponsored by Cognician. By downloading this report, you confirm that you’re happy for your details to be passed to the report sponsor, for the purposes of receiving information on relevant products and services. If you do not wish for your details to be passed on, simply contact us for a copy of the PDF.

Featured content

The Great Training Robbery

The Great Training Robbery

According to research published by Harvard Business School (HBS), organisations across the globe are experiencing ‘The Great Training Robbery’ because the correct conditions and culture for learning are not in place. People are not ready and willing to change, and ultimately learn.

La Vie en Rose, does seeing ‘life in pink’ matter?

La Vie en Rose, does seeing ‘life in pink’ matter?

Learning can be defined in many ways, but most psychologists would agree that it is a relatively permanent change in behaviour that results from experience. The three major types of learning described by behavioural psychology are; classical conditioning, operant conditioning and observational learning. In order for learning to stick and becomes the new normal, all three types require self-driven will. Therefore, how people view the world through their lens matters.

More research

Going beyond ticking the box

Going beyond ticking the box

With 56% of organisations reporting that a lack of learner engagement is hindering the success of compliance within the business, it is clear that something needs to be done to highlight the value of these programmes to learners in order for them to engage with the content and retain the information.

Challenging Perceptions

Challenging Perceptions

The corporate learning market is rapidly evolving to meet the ever-changing demands of work and worker. The C-suite and L&D leaders can no longer ignore that over 90 percent of organizations do not realize the full value of their investments.

Professionalising learning and development: The CIPD’s new Profession Map and key L&D development needs

Professionalising learning and development: The CIPD’s new Profession Map and key L&D development needs

In a world in which the nature of work, the workplace and workforce are changing at a relentless pace, organisations must respond to change. In the context of such rapid change Learning and Development (L&D) functions play a vital role. The transformation of organisations demands the transformation of L&D practitioners, however many L&D teams are struggling to change.

Our Ambassadors

Our Supporters also influence Towards Maturity’s Benchmark and research, providing insights on future trends and practices that should be investigated.

Pin It on Pinterest