It’s high time that everyone owns learning

by | Aug 9, 2018 | Articles, Featured, General, Interviews

Jenny Lycett thinks it’s high time that everyone owns learning, not just the L&D department. “I think there are plenty of benefits from organisations seeing L&D as a shared responsibility and I think this is a huge change from what we’ve seen in the past,” she says.

The Head of Marketing at global workplace learning company Kineo, Jenny says one of the great things about Towards Maturity’s 2018 benchmarking report, ‘The Transformation Curve’, is this idea of ‘shared responsibility’.  It’s the fourth stage of maturity in the transformation model and when organisations reach this stage, then the business and L&D are working together to make learning decisions.

Why does Jenny, a Towards Maturity ambassador, think this is so important?  “It feels as if the L&D profession has been struggling with this idea of ‘control’ for some time.  We’ve been using phrases like ‘let’s not become a bottleneck’ and ‘let’s put learners in the driving seat’ for a long time.  But, after all, we really are all in it together.”

When L&D and the business work together, that’s when L&D can start having a significant impact on the organisation.  Jenny says that when there is joint responsibility for learning, L&D is then party to and contributing to, much wider business data – things like efficiency measures, sales targets, margin improvement, talent retention rates.  “And then we can start measuring outcomes and significant business results.”  Without that joint responsibility, Jenny thinks L&D will restrict itself to just measuring outputs, such as completion rates and learner satisfaction, but not the deeper, more insightful business data that can lead to change and real business impact.

Of course, being all in it together means involving the learner too.  Learner needs should be at the heart of learning, whilst still being aligned to overall organisational needs.  Jenny thinks L&D and learners need to share responsibility. “It doesn’t just mean the L&D function saying ‘OK, over to you – you’re all responsible for your own career development from now on’.  It’s a meeting in the middle.  You tell us the tools you want, we’ll provide them in the most suitable way we can.  You access and use them whenever you need to.”

The other group of people that L&D needs to be working with is external partners.  Jenny says that if L&D works in close collaboration with its external training providers, then those training providers can make sure that what’s on the table will help the organisation on its journey to transformation.  “As a trusted partner we won’t just try and sell you something or just tell you what you want to hear – we’ll challenge, question and really unpick what you are trying to achieve.  The longer term benefit of that is that you’ll embed a learning culture in your business a lot more easily and your L&D team will start to develop a consultative, problem-solving culture in how it approaches the rest of the business.”

Click here to start your L&D Health Check 2018

Email us to find out more about our Ambassador Programme

Compare your L&D strategy with the Towards Maturity Health Check

Compare your L&D strategy

Review your L&D strategy to discover your strengths and opportunities for improvement with the Towards Maturity Health Check.

Featured content

Towards Maturity release first Data Pulse report

Towards Maturity release first Data Pulse report

Towards Maturity release first Data Pulse report exploring L&D’s relationship with data and how it can be used more effectively.

Earlier this year, Towards Maturity conducted their first L&D Data Pulse, with participation from over 150 L&D leaders in a variety of sectors and organisations of all sizes.  This focused review, supported by Kineo, Filtered and HT2 Labs, explored the importance of measuring and using data in order to improve learning across businesses, with this brand-new report analysing why it is important to use data effectively, outlining pathways to success and real impact.  

L&D’s Relationship with Data

L&D’s Relationship with Data

What does L&D’s relationship with data look like today? With over 150 L&D leaders from a variety of sectors and organisations of all sizes taking part in the Towards Maturity L&D Data Pulse, this report analyses why it is important to use data effectively and outlines pathways to success and real impact.

Featured

Where is the inflection point?

Where is the inflection point?

Someone who knows a thing or two about transformation is John Helmer, Director of Marketing at Lumesse Learning. “There’s rapid disruption of business models in this digital age. As something is becoming mature, that’s the stage that you need to move towards the next development.” 

Towards Maturity release first Data Pulse report

Towards Maturity release first Data Pulse report

Towards Maturity release first Data Pulse report exploring L&D’s relationship with data and how it can be used more effectively.

Earlier this year, Towards Maturity conducted their first L&D Data Pulse, with participation from over 150 L&D leaders in a variety of sectors and organisations of all sizes.  This focused review, supported by Kineo, Filtered and HT2 Labs, explored the importance of measuring and using data in order to improve learning across businesses, with this brand-new report analysing why it is important to use data effectively, outlining pathways to success and real impact.  

L&D’s Relationship with Data

L&D’s Relationship with Data

What does L&D’s relationship with data look like today? With over 150 L&D leaders from a variety of sectors and organisations of all sizes taking part in the Towards Maturity L&D Data Pulse, this report analyses why it is important to use data effectively and outlines pathways to success and real impact.

Our Ambassadors

Our Supporters also influence Towards Maturity's Health Check and research, providing insights on future trends and practices that should be investigated.

Pin It on Pinterest