In-Focus: Making an Impact – How L&D Leaders can demonstrate value (2017)

Jul 17, 2017 | Featured, In-Focus Reports

This report presents the evidence for L&D leaders to help understand and consider how best to demonstrate the value that L&D can bring to business leaders and learners. We explore the tactics that lead to greater impact amongst top performing learning organisations to demonstrate value and identify how data can be used to build performance.

The rapid increase in tools for analysing learning data is allowing learning professionals to shift their focus from measuring Return on Investment / Expectation in terms of training efficiency, towards a new strategy for defining learning success, according to the level of achievement of business goals defined in partnership with senior managers.

About this report

Technology is changing the way we work and the speed at which we work. Data is now widely available to inform decision-making, improve operations and increase customer loyalty. How does the modern L&D leader demonstrate value in this new world of work?

Today’s learning professionals are hungry to add value back to the business and yet just under half report that they are held back by lack of management support. Towards Maturity’s previous reports have highlighted how to make learning more relevant to the needs of modern organisations and their workers but now we turn to how we can improve the way that we demonstrate value back to the business. To date, too much energy has been spent counting training numbers, tracking course completion for compliance purposes and worrying about budget.

Traditional ‘measures’ of training success do not help build credibility and profile when Learning and Development are under increasing pressure to add real impact. Neither do they help to strengthen the business case for greater investment in new learning and development approaches, technology tools and platforms.

Measurement models such as Return on Investment or Return on Expectation have been widely debated and are often considered as part of an evaluation phase, neglecting the fact that conversations about learning impact need to start long before a programme has completed.

In this report, we take a holistic look at how L&D can not only make an impact, but continually demonstrate the value they are adding to all stakeholders.

Covered in this report

Making an impact – what is important?

  • What is important to L&D leaders?
  • What is important to stakeholders?
  • What evidence do we currently gather to understand impact?
  • Using data to build L&D credibility

Getting started with learning impact

  • Beginning with the end in mind
  • Continually communicating success
  • Collaboration brings results

How to go deeper

  • Making an impact in the changing learning landscape
  • New focus on learning analytics
  • Establishing a data mind-set
  • The power of benchmarking

Data for this report is drawn from:

This In-Focus Report is free to download thanks to the support of Towards Maturity’s Ambassador, LEO.

This report is sponsored by LEO. By downloading this report, you confirm that you’re happy for your details to be passed to the report sponsor, for the purposes of receiving information on relevant products and services. If you do not wish for your details to be passed on, simply contact us for a copy of the PDF.

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About the Benchmark

The Towards Maturity Benchmark Study is an internationally recognised longitudinal study on the effective implementation of learning innovation based on the input of 5,800+ participants and 41,000 learners gathered since 2003. Towards Maturity continuously surveys and studies how people learn at work and the impact this has on organisational performance. By turning data into insights and insights into action, this research is used to help L&D leaders assess and improve the appropriateness, effectiveness and efficiency of their learning provision.

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Download this report

Create an account or sign in to download this report and get instant access to:

  • L&D Benchmark Reports
  • In-Focus Reports
  • Sector Reports
  • Case Studies
  • Free Resources

This report is sponsored by LEO. By downloading this report, you confirm that you’re happy for your details to be passed to the report sponsor, for the purposes of receiving information on relevant products and services. If you do not wish for your details to be passed on, simply contact us for a copy of the PDF.

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