In-Focus: Capturing and Sharing Company Know-How

by | Feb 14, 2017 | Featured, In-Focus Reports

Knowledge can define a company’s unique proposition and is a key source of business value. Loss of knowledge can place a huge risk on business survival and competitiveness. In this In-Focus report, supported by CrossKnowledge, we address the concerns faced by C-suite executives to address major talent and capability gaps and considers how L&D leaders can enable and facilitate the sharing of knowledge across their organisation.

We investigate the issue of how organisations can uncover and harness the wealth of knowledge residing in their workforce, and in their extended enterprise. Through an understanding of the tactics that support successful collaboration and ways in which technology can unlock potential partnerships, this report aims to build confidence in people professionals supporting knowledge transfer.

Our approach

We look at those tactics that are most highly correlated with results. Through exploring evidence from some of the most successful learning organisations, participating in the Towars Maturity 2016 Benchmark, we describe a clear way forward for those L&D leaders keen to support effective knowledge transfer and deliver results!

Putting the concept of knowledge transfer to work across the organisation boundary, we turned to leaders in L&D to contribute their own knowledge about the processes and programmes that work for them. Look out for the sidebars in each chapter that capture some of the insights from the webinar held by CrossKnowledge in December 2016.

We use data-based evidence to develop practical hints and tips, so that you can improve knowledge transfer in your organisation.

This report presents the evidence for L&D leaders to:

  • Use technology to improve sharing of good practice
  • Facilitate knowledge transfer through continuous learning
  • Explore how to improve succession planning
  • Develop their own skills

What you’ll learn in this report

How staff are sharing their knowledge:

  • Their perspective
  • Facilitating collaboration

Sharing good practice:

  • Benefits and barriers
  • Factors slowing down transfer

Tools for supporting knowledge transfer:

  • Collaboration and knowledge sharing
  • Building information resources
  • Helping staff find what they need

Capturing and sharing company know-how:

  • Top performer tactics for supporting knowledge transfer
  • Building the facilitation skills of the L&D team

Demographics

Data for this report is primarily drawn from the Towards Maturity 2016 Benchmark™ research with over 600 L&D leaders, reported in Unlocking Potential. Study methodology and participant demographics can be found in Appendix A on page 78.

Reference is also made to data from the Towards Maturity Learning Landscape™ research, gathered online during 2016 from a sample of over 4,500 workers, and published in The Learner Voice: Part 3 (www.towardsmaturityorg/learnervoice3).

Acknowledgements

This report is sponsored by Crossknowledge. By downloading this report, you confirm that you’re happy for your details to be passed to the report sponsor, for the purposes of receiving information on relevant products and services. If you do not wish for your details to be passed on, simply contact us for a copy of the PDF.

Download this report

Create an account or sign in to download this report and get instant access to:

  • L&D Benchmark Reports
  • In-Focus Reports
  • Sector Reports
  • Case Studies
  • Free Resources

£0.00Download

Download this report

Create an account or sign in to download this report and get instant access to:

  • L&D Benchmark Reports
  • In-Focus Reports
  • Sector Reports
  • Case Studies
  • Free Resources

£0.00Download

Featured content

3 fresh ideas to reinvigorate busy learners in 2019

3 fresh ideas to reinvigorate busy learners in 2019

Every day your employees face dozens of clients, managers, reports and projects competing for their attention. With 55% of workers saying they lack time to learn, it is clear heading into 2019 that we need to apply some fresh forward-thinking to recapture the attention of the learners and revive their passion for learning.

Women in Work and Learning

Women in Work and Learning

Today is international Women’s Day; the annual occurrence that seeks to revel in how far women have come, and address how far they have left to go in the battle for gender equality. By celebrating what women have achieved, whilst highlighting the continuing inequalities they face, today plays a vital role in shedding light on women, their opinions and their experiences in life. We want to contribute to this insight and explore how you could make work place learning more effective by tapping in to the behaviours and ambitions of women in your company.

More research

Professionalising learning and development: The CIPD’s new Profession Map and key L&D development needs

Professionalising learning and development: The CIPD’s new Profession Map and key L&D development needs

In a world in which the nature of work, the workplace and workforce are changing at a relentless pace, organisations must respond to change. In the context of such rapid change Learning and Development (L&D) functions play a vital role. The transformation of organisations demands the transformation of L&D practitioners, however many L&D teams are struggling to change.

Driving Leadership Capability

Driving Leadership Capability

Drawing on 15 years of experience and independent data from over 700+ L&D professionals, 10,000+ learners and 200+ L&D leaders that took part in our 2018 Leadership Pulse survey, Towards Maturity and Skillsoft set to uncover real evidence to highlight where the best opportunities are to develop leadership capabilities.

Our Ambassadors

Our Supporters also influence Towards Maturity's Health Check and research, providing insights on future trends and practices that should be investigated.

Pin It on Pinterest