Embracing Change: Fast Facts

by | Nov 5, 2015 | Articles

Get the headline figures from the 2015-16 Industry Benchmark Report before you read the full report.

L&D have high aspirations for their role:

Approximately 9 out of 10 are seeking a wide range of benefits, but those relating to improvements in training efficiency and individual processes are most likely to be achieved.

  • 89% seek benefits related to efficiency – but only 41% are achieving this
  • 88% seek improved individual processes – 39% are achieving this
  • 91% seek improved productivity and engagement – 29% are achieving this
  • 88% seek improved business responsiveness – 24% are achieving this
  • 89% seek improved learning culture – 21% are achieving this (tweet this)

Some organisations are implementing the future of learning, today:

When compared to those in the bottom quartile for the TMI, those in the Top Deck (those scoring in the top 10% for the Towards Maturity Index) are:

  • 3x more likely to agree they are improving efficiency and individual projects/processes
  • 5x more likely to agree they are improving organisational productivity, employee engagement and business responsiveness
  • 8x more likely to positively impact learning culture (tweet this)

A Snapshot of Learning Today

  • 55% training programmes are entirely face to face
  • 26% blended, 19% online only
  • 19% training budget spent on learning technologies:
  • 90% use e-learning content
  • 86% use live online learning
  • 79% have an LMS in place
  • 68% use best practice video
  • 67% use mobile learning
  • 31% use games and simulations

(tweet this) N = 600+ L&D professionals

The Self-Directed Learner:

  • 88% like to be able to learn at their own pace
  • 87% know what learning they need to do their job
  • 76% want to be able to do their job better/faster
  • 42% learn at weekends or evenings

(tweet thisN = 1,600 staff

The Top Deck are embracing change throughout the business and are realising their vision of the future, providing a direction for others to follow. A consumer-focused, technology-enabled learning strategy builds business performance and employee engagement.

The Top Deck highlight that business leaders need to expect more:

Expect to see a contribution to bottom-line business benefits The modernised learning strategy, underpinned by digital transformation, is delivering tangible business impact in top learning organisations (the top 25%):

  • 12% improvement in productivity
  • 15% improvement in customer satisfaction

In addition to efficiency improvements of:

  • 19% reduction in study time
  • 16% cost reduction
Expect more than
just a course
  • 94% of the Top Deck consider the course as only one option for building workforce skills and performance (53% average)
  • 80% agree their approach is shaped by models that support learning in the flow of work (such as 70:20:10) (47%)
  • 51% encourage staff to collaborate in building knowledge resources together (12%)
Expect L&D, HR & management teams to work together
  • 80% pull key stakeholders into a steering group to support programme design and implementation (39%)
  • 67% agree learning reinforces the recruitment process (21%)

The Top Deck are active in supporting the self-directed learner:

83% of L&D leaders want to increase self-directed learning, but only 22% are achieving it. However, Top Deck organisations recognise that staff are more self-directed than we think and respond accordingly – taking the following actions:

Establish an active learner voice:

  • Listen first: 86% understand how their learners learn (30% average)
  • Welcome ideas: 88% welcome innovation and contributions from staff (51%)

Increase access:

  • To people: 76% use learning communities (46% average)
  • To resources: 71% provide online/mobile job aids (29%)

Empower learners to do their current and future jobs:

  • 70% integrate performance management (44% average)
  • 78% support career aspirations with technology-enabled learning (21%)
  • 79% offer learning and study skills development programmes (51%)

The Top Deck are equipping the L&D Team for change

On average, 3 in 10 organisations do not offer any professional skills training to their L&D teams, but the Top Deck are increasing the value they add to the business by:

  • Applying business thinking: 94% have a learning strategy that allows for hanging business priorities (59% average)
  • Thinking digitally: 88% know what technology-enabled learning their current IT systems can deliver (48%)
  • Equipping the L&D team with the skills they need for the future: 77% offer CPD programmes for L&D to improve their own skills (54%)

(Tweet about these stats)

If you found these Fast Facts useful, make sure you download the full report for actionable insights that will help you embrace change and improve performance in your organisation.

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