What Are People Saying about the 2015 Towards Maturity Benchmark?

by | Jul 4, 2015 | Articles

Find out what participants have been saying about the process and see how our Benchmark has impacted decisions and stakeholders.

Do you need to understand how your L&D team shapes up as a business function? Check out what the L&D professionals who have used our Benchmark in 2015 have said about the process:


“We strive to be leading the market in our approach to L&D and that’s one of the reasons we participate in the annual Towards Maturity Benchmark Survey.  There are so many changes happening in the market right now and by completing it, enables us to challenge our thinking and be truly objective in our review of where we are today. We really value the survey and its findings, as we learn what is happening across all industries, not just IT Telecoms.”

– Paul Morgan, Head of L&D, Telefónica UK 



“The questions would appear to form the best ever best practice guide!”

– Design Manager, finance firm, UK

“Sometimes, ‘you don’t know what you don’t know’…this has helped with that!”

– Director L&D, logistics firm, USA


Jane Daly, Head of Head Office Learning & Development at Marks & Spencer, shares her insights on how the Towards Maturity Benchmark can help L&D professionals gain the evidence they need to continue building their strategy and make gains from what others are doing successfully.


Niall Gavin, Group Head of Technology Assisted Learning at FirstGroup plc, used the Towards Maturity Benchmark to clarify the role of L&D in FirstGroup, and to gather the evidence of its impact on the business. By doing this, Gavin was able to take a fresh look at the organisation’s learning strategy and to bring in new initiatives.

In this video, Gavin explains why he benchmarked with Towards Maturity and what he did differently as a result.



Hesketh Emden, Head of Training, Development & Leadership (Talent) at NHS Property Services, shares his experience of using the Towards Maturity Benchmark to reflect on his current strategy and prioritise future developments.

“…Definitely do it, because at the very least, it will get you thinking differently – and at the very best, it will get you thinking about, ‘How can I actually move forward and start to embed this knowledge in the wider learning and development strategy moving forwards?’ 

Andy Lancaster, Head of Learning and Development at the Chartered Institute of Personnel and Development (CIPD), explains what benchmarking involves and how L&D leaders can use the benchmark process to reflect on current practices and align them with business objectives.
Lancaster says there are three compelling reasons to use the Towards Maturity Benchmark:
1. Review your current L&D practices
2. Compare the effectiveness of your practices with those of your peers
3. Identify the evidence you need as an L&D leader to influence the wider business


Review your L&D strategy and see how you compare with peers around the world with the Towards Maturity Benchmark:

Or find out more about the Towards Maturity Benchmark 

Compare your L&D strategy with the Towards Maturity Health Check

Compare your L&D strategy

Review your L&D strategy to discover your strengths and opportunities for improvement with the Towards Maturity Health Check.

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