How Benchmarking Brought Change at FirstGroup
Do you need to understand how your L&D team shapes up as a business function?
Niall Gavin, Group Head of Technology Assisted Learning at FirstGroup plc, used the Towards Maturity Benchmark to clarify the role of L&D in FirstGroup, and to gather the evidence of its impact on the business. By doing this, Gavin was able to take a fresh look at the organisation’s learning strategy and to bring in new initiatives.
In this video, Gavin explains why he benchmarked with Towards Maturity and what he did differently as a result.
Review your L&D strategy and see how you compare with peers around the world with the Towards Maturity Benchmark.
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