How Benchmarking Brought Change at FirstGroup
Do you need to understand how your L&D team shapes up as a business function?
Niall Gavin, Group Head of Technology Assisted Learning at FirstGroup plc, used the Towards Maturity Benchmark to clarify the role of L&D in FirstGroup, and to gather the evidence of its impact on the business. By doing this, Gavin was able to take a fresh look at the organisation’s learning strategy and to bring in new initiatives.
In this video, Gavin explains why he benchmarked with Towards Maturity and what he did differently as a result.
Review your L&D strategy and see how you compare with peers around the world with the Towards Maturity Benchmark.
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Featured
Towards Maturity Learning Health Check 2019 opens
Evidence is vital to backing up a case for change and even more powerful when internal data is being compared against high-performing learning organisations.
Challenging Perceptions
The corporate learning market is rapidly evolving to meet the ever-changing demands of work and worker. The C-suite and L&D leaders can no longer ignore that over 90 percent of organizations do not realize the full value of their investments.
All you need is Evidence
Every year over $400billion is spent on corporate learning globally, yet only 15% is proven to stick. Investments in learning are continuing to grow year on year but performance impact is not changing. The industry is still struggling to provide real proof of impact, in fact, for the first time the Towards Maturity Index is tracking a significant decline. This is causing leaders to have low confidence levels in L&D.
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Having clear evidence is a vital starting point in identifying where improvement is needed and backing up your business case for change. We spoke with Emma Smith, Head of Talent at FirstPort Limited, a residential property management company. She had used the Towards Maturity Learning Health Check in a previous role and has now brought this tool to her new organisation in order to help transform their workplace learning culture.
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