Towards Maturity and the CIPD have recently launched a new report L&D Evolving Roles: Enhancing Skills that considers the future direction of L&D and the skills that they need to get there.

The report included a number of detailed interviews including this one with Anita Esser – Head of Wider Healthcare Teams Education, University Hospital Southampton NHS Foundation Trust.

University Hospital Southampton NHS Foundation Trust provides services to 1.9 million people living in Southampton and south Hampshire, and specialist services to more than 3.7 million people in the surrounding areas. The trust is a major centre for teaching and research in association with the University of Southampton and employs 10,550 people.

The trust has an established T&D structure which facilitates clear connections to organisational needs, so investment can be directed where it’s needed most. The team are also embracing how they can maximise the use of technology and new T&D approaches to facilitate learning in a challenging context.

Quick tips

• It is higly beneficial for senior members of the training & development dept’ to have an active service delivery role. This ensures that those in the design of the training are embedded in the organisation and have a full appreciation of learner needs.

• This structure also helps the team to prioritise with limited resources

• The team recognise that their own mindset is a critical factor in ensuring they make the most of technology: ‘I think it’s our responsibility as leaders to not let our own anxiety of how to use technology in learning be a barrier to our learners.’ – Anita

To view the full case study and discover how the L&D team at the Southampton University Foundation NHS Trust  acheived success, download the pdf below.

Related downloads

• LD Evolving Roles at Uni Hosp Southampton

Download this case study (PDF)

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By Laura Overton, Towards Maturity
Follow on Twitter: @LauraOverton @TowardsMaturity