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Evolving L&D at PwC

by | Apr 15, 2015 | Case Studies

Towards Maturity and the CIPD have recently launched a new report L&D Evolving Roles:Enhancing Skills that considers the future direction of L&D and the skills that they need to get there.

The report included a number of detailed interviews including this one with Sarah Lindsell – Director, Global & UK Learning Technology & Transformation and Kerry Georgiou – Global Digital Learning Administrator, PwC.

PwC LLP is a network of firms in 157 countries, providing professional services to clients through four lines of service: tax, assurance, consulting, and deals. The organisation employs over 95,000 people across 758 locations. In 2014 PwC reported global gross revenues of $34 billion.

PwC have created a digital learning academy for L&D professionals. The academy builds blended learning skills, alongside how to consult, build relationships and have challenging conversations. The L&D team also have dedicated research arm, so they can continually scan the horizon for new developments.

Quick Tips

  • Whether you’re an SME or part of a large company, L&D needs a close link to the core leaders within the business because the role of L&D is to solve business problems. It’s not so much a matter of where you are. It’s more about where you are linked to.
  • ‘For us as an organisation, we’re moving very much from big curriculums to experiences, events and a much more agile way of working. We’re looking at not building these massive, great tanker ships, but building little assets, mini-ships, that we can deploy really quickly and that you can put together in a different format. If you build everything quite modular and in sections, people can find a personalised learning path through it…’ Sarah
  • One of the biggest challenges for any sort of organisation is to make its training look as good as what everybody is accessing outside of work

To view the full case study and discover how the L&D team at PwC acheived success, download the pdf below.

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By Laura Overton, Towards Maturity
Follow on Twitter: @LauraOverton @TowardsMaturity

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