Press: Sector Benchmark Reports – Finance, Energy & Professional Services

by | Jan 26, 2015 | Articles, Press Release

Towards Maturity publish the first 3 of 11 sector benchmark reports that explore new learning models, effective practices and impact on organisational improvements

London 28th January 2015: According to three new sector Benchmark Studies released today ambition in each of the Finance, Energy and Professional Services sectors to deliver tangible business results from learning programmes remains high. When it comes down to investing in technology as part of a modernised learning strategy, each sector has a higher than average expectation to:

  • Improve the quality of learning delivered (reported by 100% of Energy companies, 98% of Finance and 95% of Professional services)
  • Speed up and improve the application of learning at work (95% Energy, 98% Finance, and 93% of Professional services)
  • Reduce time to competence (95% Finance, 93% Energy & 93% Professional services)

The original Towards Maturity Benchmark Study Report, ‘Modernising Learning:Delivering Results’, released in November 2014, considered the changing learning strategies of over 600 organisations and the impact they made on business and individual performance. Towards Maturity are supplementing the core study with the release of specific industry reports to support L&D decision making and performance improvement on a sector by sector basis. The individual sector reports explore specific evidence, insights and recommendations for actions for 11 specific industries who participated in the study. The first three sectors released today are Finance and Insurance, Energy and Utilities, and Professional Services.

Compared with the benchmark sample overall, each of the three sectors are at least 15% more likely to report that their technology enabled learning strategy is helping them to deliver new products and services and IT systems. However they are all experiencing different levels of resistance to change. The top barrier for the Finance sector is IT infrastructure (reported by 74%), for Energy – the perceived reluctance by users to learn with new technology (reported by 71%) and for Professional services, the lack of skills amongst employees to manage their own learning is the top concern (reported by 71%).

Each report goes onto provide key performance indicators for each sector such as productivity, revenue, attrition rates, comparing them with the top performing companies in the sample as a whole. The reports also outlines the detailed benchmark comparisons of implementation activities in each sector compared to the practices of top performing organsiations.

Laura Overton, MD of Towards Maturity says, ‘The pressure is on for L&D leaders in these sectors to deliver learning and support performance in new ways. We have designed these new reports to provide a powerful evidence base to support L&D decision-making, improve engagement and reduce risk. They are also essential intelligence for providers and suppliers who are looking for new ways to add value and support their clients more effectively.’

Specific chapters include research, advice and guidance in the following areas:

  • Business alignment
  • Understanding learners
  • New models of learning (including talent integration and performance support)
  • Boosting business agility and flexible working
  • Skills of the L&D team

The Sector Benchmark reports are free to download by Towards Maturity Premium Benchmark Centre and Benchmark Group members via the Towards Maturity Benchmark Centre They can also be purchased by non-members via the Towards Maturity Shop at at a price of £400 +VAT, discounted in shop to £395 (inc vat) until 6th Feb.

Marnie Threapleton
Telephone: 0044 7548 667222
Email: [email protected]


Notes to editors
1.    The original Benchmark Study can be downloaded for free thanks to the support of the Towards Maturity Ambassadors at
2.    Each sector Benchmark study draws on detailed data gathered confidentially from a minimum of 30 – 55 organisations during the summer of 2014.
3.    The full series of sector benchmark reports will cover the following sectors in the next 4 months:

  • Professional services/Legal – released today
  • Energy and Utilities – released today
  • Finance- released today
  • IT & Telecoms
  • Retail
  • Automotive
  • Health and social care
  • Science, Engineering and Manufacturing
  • Local government
  • Third sector
  • Further and Higher Education

Notes to editors – Laura overton is available to talk about the findings at Learning Technologies 2015, Stand 88.

About Towards Maturity

Towards Maturity is a benchmarking research company that provides independent expert advice and support to help organisations use learning technologies to accelerate business performance. It leverages the data of its in-depth Benchmark Study, the largest learning technology benchmark in Europe. Since 2003 over 3,500 organisations and 15,000 learners have contributed to Towards Maturity’s leading benchmarks.
Thanks to the support of Towards Maturity’s Ambassadors (25 learning organisations), annual benchmarking findings, case studies and resources are available to download for free at

The Towards Maturity Ambassador Programme is made up of 25 leading learning organisations. They work together as Ambassadors for change, identifying and improving good practice, raising awareness and driving the whole learning industry forward.

The Towards Maturity’s Ambassador Programme includes strategic partner CIPD, the founding Ambassadors: Brightwave, LEO, Learning Technologies, The Corporate eLearning Consortium, Successfactors, Commelius and The Charity Learning Consortium, plus Sponge, Speexx, Learndirect, Acteon, QA, Kallidus, City and Guilds:Kineo, Redware, Raytheon Professional Services, IMC, KPMG, E-com Scotland, Kydon, DPG, Skillsoft, GoodPractice and Saba Software.
To find out about Towards Maturity’s Ambassadors visit
To learn more about Towards Maturity’s unique benchmarking tools and models visit

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