Howden’s Induction Process Gets The Edge Through Learning Innovation

by | Sep 30, 2014 | Case Studies

Read how Howden managed to Get The Edge with their new engineers up and running faster. Read how they worked with eCom Scotland to develop new learning content that produced a host of benefits to Howden, then find out how your organisation can Get The Edge using a tech-enabled strategy.

Howden is an engineering company that designs, engineers and installs air and gas handling equipment in most industries, particularly in the power generation, petrochemical, mining, steelmaking and cement manufacture sectors. They operate in 17 countries with a workforce numbering 3,800.


The Business Objectives

Howden had a vision for developing the Howden Group Academy – an initiative designed to speed up the induction of over 350 new graduate-level engineers into the company over five years. Topics would cover subject areas such as Howden organisation, Howden markets, Howden products and Howden job role. The teaching style would be very interactive and hands-on, with classroom tutorials supported by online learning and site visits to Howden facilities.

The challenge:
  • Compress four weeks of training into three weeks – a utilisation of 30%
  • Reduce the amount of face-to-face training required from Howden Engineers
  • Reduce training costs by £80,000 per year
  • Deliver topics in a much more understandable way
  • Reduce the time taken by new engineers to become efficient in their role
  • Pass on expertise to the next generation of Howden Engineers
  • Facilitate training at any location, any time, at the learners own pace


Getting the Edge:
 How Howden Aligned Learning and Business Needs

These objectives lined up with Howden’s business requirements and aligned the need for learning with the need within the business environment. A tech-enabled strategy that enabled graduate engineers to learn anywhere, at any time, ensured that learning content would reduce the need for face-to-face training from more experienced engineers; this was a surefire requirement, since only 22% of learners that enrolled in the academy were office-based. This freed up the workforce and reduced the time to competency where graduates were prepared to engage with the content.

Some screenshots of the Howden Academy content, designed by eCom Scotland

The Solution: Tech-Enabled Learning that Beats with the Heart of the Business

Over the past 3 years, 40 learning modules have been produced, serving to rapidly train their new staff without dibilitating the current business.

Howden have achieved some outstanding results. At the time of writing, 92% of Line Managers have affirmed a reduced time to graduate competency, which has allowed their new engineers to be up and running faster than ever before.

Howden also went on to win an eLearning Award for Excellence in the Production of eLearning (Private Sector) in 2011.

 

Introducing Get The Edge…

Ten years of data proves that organisations who embrace learning innovation Get The Edge – winning over their staff and customers, and beating their competitors. This story is brought to you via our ambassador eCom Scotland as part of the Get The Edge campaign, to illustrate how you can stay sharp, agile, and ahead of the game.

 

Featured content

The Coaching Culture Story Revealed by Learner Intelligence

The Coaching Culture Story Revealed by Learner Intelligence

Qantas Airway, the flag carrier airline of Australia, is on a learning transformation journey.  Michelle Ockers, who recently partnered with Towards Maturity as an expert learning analyst, worked with Qantas as an independent strategic advisor in 2017.  She engaged Towards Maturity to help Qantas identify how they could create a modern and engaging learner experience.

Measuring the benefits of your communication and learning & development strategy

Measuring the benefits of your communication and learning & development strategy

Measuring the benefits of L&D and comms initiatives remains a challenge. Just one in eight learning and development professionals1 believe their organization measures the return on investment of learning programmes. Success can be measured either through quantitative measurement or qualitative change, but whatever approach is chosen, effective measurement is vital to ensure L&D and comms strategies are delivering on objectives and attract future investment.

Boost workforce development through microlearning

Boost workforce development through microlearning

Micro-learning delivers learning nuggets in easily digestible, bite-sized chunks. Learners can access micro-learning as they need it, on the job. Industry expert Josh Bersin describes micro-learning as an ‘amazing innovation’, explaining that microlearning platforms now let you manage the proliferation of video, assessment, and other small content objects with tools for curation, tracking, recommendations, and AI-based prescriptive learning”.

New research finds 54% of learning is still being conducted solely in the classroom – but change is needed for formal learning to remain effective

New research finds 54% of learning is still being conducted solely in the classroom – but change is needed for formal learning to remain effective

Towards Maturity delve deeper into the dichotomy L&D are facing between formal learning and the desire for increased accessibility and availability. Supported by ambassadors, Raytheon Professional Services, this brand new In Focus report uncovers new insight into the most effective ways to improve formal learning by exploring what successful organisations are doing differently.

Featured

The Coaching Culture Story Revealed by Learner Intelligence

The Coaching Culture Story Revealed by Learner Intelligence

Qantas Airway, the flag carrier airline of Australia, is on a learning transformation journey.  Michelle Ockers, who recently partnered with Towards Maturity as an expert learning analyst, worked with Qantas as an independent strategic advisor in 2017.  She engaged Towards Maturity to help Qantas identify how they could create a modern and engaging learner experience.

Measuring the benefits of your communication and learning & development strategy

Measuring the benefits of your communication and learning & development strategy

Measuring the benefits of L&D and comms initiatives remains a challenge. Just one in eight learning and development professionals1 believe their organization measures the return on investment of learning programmes. Success can be measured either through quantitative measurement or qualitative change, but whatever approach is chosen, effective measurement is vital to ensure L&D and comms strategies are delivering on objectives and attract future investment.

Boost workforce development through microlearning

Boost workforce development through microlearning

Micro-learning delivers learning nuggets in easily digestible, bite-sized chunks. Learners can access micro-learning as they need it, on the job. Industry expert Josh Bersin describes micro-learning as an ‘amazing innovation’, explaining that microlearning platforms now let you manage the proliferation of video, assessment, and other small content objects with tools for curation, tracking, recommendations, and AI-based prescriptive learning”.

Our Ambassadors

Our Supporters also influence Towards Maturity's Health Check and research, providing insights on future trends and practices that should be investigated.

Pin It on Pinterest