Enough is Enough – time to rethink the way we approach compliance training!

by | Apr 8, 2013 | Articles

2 benchmarking activities to help you Review:Compare and Act in order to improve the impact of compliance training in your organisation.

Take part in new International Compliance Benchmark only open until 10 May

For too long staff have been subjected to dull, repetitive tick in the box compliance training rather than experiences that encourage behavioural changes in business. For topics that are so essential for risk mitigation and business survival, we believe it’s time to rethink our approach to compliance training before it’s too late!

Every organisation has to comply with regulations of some sort, and for some this will be a matter of life and death (such as oil and gas or health sectors). For other heavily regulated sectors , such as finance , the ability to demonstrate compliance is an essential factor for companies to operate.  Health and safety, corporate social responsibility, diversity and equality are all areas where businesses want  to focus for happy , healthy staff.
The evidence is mounting

Over the last 10 years , our own studies show that compliance related training is often the first foray that an organisation has with online learning.  In fact in 2012 the Towards Maturity Benchmark shows that  over 50% of our total compliance related programmes are e-enabled in some way and nearly 90% of us want learning technologies to help improve efficiency in delivering compliance.   Despite the focus, only  50% believe that online compliance training is delivering the efficiencies we are looking for, let alone the behaviours.

In August last year Charles Jennings published a blog post  Compliance training – does it really work?   He found very little evidence of organisational impact and significant evidence that for many compliance learning is just a tick in the box exercise! For success, we have to look at changing behaviours not just proving attendance.

Clive Shepherd also takes up this call for the shift from compliance to competency as a critical success factor in his free-book Transforming Learning . How can compliance training be designed to shift attitudes and behaviours and how can staff be assessed on their ability to apply learning ,not just remember information?
Enough is Enough – it’s time for action!

Compliance training is an area that takes up much of our time –  L&D can continue to talk a good talk but we are focussing on measuring the ticks not tackling the issues of changing behaviour. I am sorry but enough is enough! Workers are being flooded with bad training that is not delivering, and worse, it is putting them off online learning for life!

As a benchmarking organisation, we are keen to help organisations change this around, not through hype but  through a simple but systematic 3 step approach :

  •  Review – It is important to take time out to honestly reflect on our current approaches.What’s working?What isn’t?
  • Compare – What are the successful organisations doing, and can we use this to build a business case for change?
  • Act – How can we use this understanding to take action?

Over the next 4 weeks we are conducting 2 benchmarking initiatives to help us identify how we can apply these steps to shift our initiatives from  compliance training to building competency and influencing attitude:


Review and Compare your current approaches to compliance training in a new online Benchmark

Over the next 4 weeks, we are conducting a new international benchmark study to understand how we can improve the impact of compliance training. We want to help you review your current approach, to identify effective practices that really make a difference and to share them through a new report due to be published in July 2013.

This independent study is sponsored by SAI Global (winners of the Gold elearning award for compliance in 2012) and has been designed by by Towards Maturity. The studybuilds on our benchmark research over the last 10 years with 2200 organisations together with input from practitioners, our Ambassadors and thought leaders such as Charles and Clive above.

If you are responsible for either compliance and risk mitigation or you are an L&D professional supporting compliance training , please take this opportunity to review how your current approaches to online compliance training compare with your peers.
The study is open until 10th May so please take part and share the link with colleagues: http://tinyurl.com/TMCompliance13.
Act: Join our upcoming interactive event

The ability to honestly review our own approaches  is just the beginning of the journey – we need to also change the way that we are doing things as a result of what we discover. That’s the tough part and sometimes we need moral support and motivation to do things differently.  This is why we’ve teamed up with one  founding Ambassadors ,Epic, to bring people together at a practical, interactive event – Why won’t they comply?

So we’d like to invite you to informally benchmark and network with colleagues face to face at a new LearningNow event in London on the morning of the 1st of May 2013.

In this brand-new event, we’ll run interactive sessions to take a closer look at how to harness technology effectively to rethink compliance training, tackling subjects such as supporting performance, changing behaviour, overcoming barriers and engaging stakeholders. We’ll also hear from compliance experts such as Charles Jennings and Simon Brown from Natwest Bank.
Find out more and register for this free event here.


Make April your time for action

If you are tired of delivering boring tick in the box compliance training – make April your time for action!

  • Take an honest look at your current approaches in our online benchmark –  Review and Compare where you are today and share the link with others in your organisation to open up discussion!
  • Join with colleagues at the LearningNow event on 1st May share ideas and take action  
  • Discover new ideas from articles and case studies on our site!

Compare your L&D strategy with the Towards Maturity Learning Health Check

Compare your L&D strategy

Review your L&D strategy to discover your strengths and opportunities for improvement with the Towards Maturity Learning Health Check.

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