Barnardos delivers e-learning excellence

by | Mar 18, 2012 | Case Studies, Evidence for Change

Schedule time to TAKE PART  in the Towards Maturity Benchmark 2013 today to help you #BETHEBEST13.

This award winning case study of a top quartile performer demonstrates just how to achieve excellence on a limited budget!

Barnardo’s won the Charity Learning Award 2011 for the Best overall e-Learning programme and went on to win a bronze in The Learning & Performance Institute’s Learning Awards 2012. It is amongst the top performers in implementing learning technologies (as measured by the Towards Maturity Index).

Barnardo’s Assistant Director of Information Services (Learning and Communication), Lisa Johnson, has worked with her team over the last 14 years to develop a series of learning initiatives to support staff in delivering the charity’s mission. This is the story of how this much-loved children’s charity creatively harnessed technology to improve service delivery and workplace performance.

The full case study takes a closer look at the following subjects:

  • Getting creative – assessing how to meet business needs.
  • Learning and technology – make the most of what you have.
  • Thinking outside the box – The Barnardo’s induction process.
  • The practical stuff – embedding innovation into the business.
  • The Impact on Staff.
  • Top tips for embedding learning innovation into your business.

We have included this story in our Evidence for Change initiative. The impact of the programme upon the Charity has been:

  • A knock on effect of the team’s success in building new IT skills has been a reduction in help desk calls by 50%.
  • Despite the fact that the number of dedicated training staff has been reduced, the team delivered learning to 54% more learners in 2010/2011 than in 2006/07.

The organisation harnessed a number of technologies to achieve their results and Lisa Johnson shares some of her top tips for success, which include:

1.    Keep in contact with your learners.
2.    Be creative with existing learning technologies.
3.    Engage new recruits early and get them hooked.

For more of Lisa’s tips and to be further inspired, download the case study below.

This case study has been independently investigated and developed by Towards Maturity and has been brought to you thanks to the support of  The Charity Learning Consortium.

This case study has been independently investigated and developed by Towards Maturity as part of our Good Practice Partnership with eLearning Age and the eLearning Awards. It was first published in eLearning Age Magazine in 2012.

Related downloads

Featured content

Going Beyond Ticking the Box

Going Beyond Ticking the Box

With 56% of organisations reporting that a lack of learner engagement is hindering the success of compliance within the business, it is clear that something needs to be done to highlight the value of these programmes to learners in order for them to engage with the content and retain the information.

Challenging Perceptions

Challenging Perceptions

The corporate learning market is rapidly evolving to meet the ever-changing demands of work and worker. The C-suite and L&D leaders can no longer ignore that over 90 percent of organizations do not realize the full value of their investments.

All you need is Evidence

All you need is Evidence

Every year over $400billion is spent on corporate learning globally, yet only 15% is proven to stick. Investments in learning are continuing to grow year on year but performance impact is not changing. The industry is still struggling to provide real proof of impact, in fact, for the first time the Towards Maturity Index is tracking a significant decline. This is causing leaders to have low confidence levels in L&D.

Featured

Going Beyond Ticking the Box

Going Beyond Ticking the Box

With 56% of organisations reporting that a lack of learner engagement is hindering the success of compliance within the business, it is clear that something needs to be done to highlight the value of these programmes to learners in order for them to engage with the content and retain the information.

Challenging Perceptions

Challenging Perceptions

The corporate learning market is rapidly evolving to meet the ever-changing demands of work and worker. The C-suite and L&D leaders can no longer ignore that over 90 percent of organizations do not realize the full value of their investments.

Our Ambassadors

Our Supporters also influence Towards Maturity's Health Check and research, providing insights on future trends and practices that should be investigated.

Pin It on Pinterest