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Environmentally Friendly e-learning @ AXA PPP Healthcare

by | Aug 6, 2010 | Case Studies, Evidence for Change

AXA PPP healthcare has been helping people to access healthcare services since 1940. Today it forms the UK healthcare arm of AXA and provides healthcare cover for individuals and employers, with around two million customers. It employs around 2,000 staff who work across six sites in Tunbridge Wells and an office in Leicester.

AXA PPP healthcare has been helping people to access healthcare services since 1940. Today it forms the UK healthcare arm of AXA and provides healthcare cover for individuals and employers, with around two million customers. It employs around 2,000 staff who work across six sites in Tunbridge Wells and an office in Leicester.

Over the past few years AXA PPP healthcare has seen a significant rise in interest from prospective clients on its approach to corporate responsibility and, in particular, its environmental policies.
Despite implementing a range of environmentally friendly initiatives (including drives to reduce energy consumption, installing solar panels for lighting and increasing recycled paper use), AXA PPP did not hold any formal, externally recognised accreditation prior to 2008 that would enable it to more robustly demonstrate to enquirers and prospective clients its environmental credentials which, to maintain its competitive edge, needed addressing.

Winner of the silver award in the Meeting the needs of compliance for an external regulator or an internal workforce category at the e-learning awards 2009, this case study describes how the health insurer successfully secured compliance with the leading internationally recognised standard for managing and reducing the impact of activities on the environment – ISO14001.
Background to ISO 14001 with e-learning.

Commenting on the ISO 14001 achievement, Keith Gibbs, AXA PPP healthcare’s chief executive, said:
 “We’ve made great strides to improve our environmental performance and I am proud of the way our employees have responded so positively to this challenge.”

Top tips from this case study:

  • Ensure compliance with new environmental legislation to emphasise your green credentials and remain competitive.
  • Ensure the solution has the lowest impact on the environment and learner time.
  • Develop a coherent communications plan to keep everyone fully informed.
  • Realise real cost savings by practically eliminating all validation, printing and travel costs using e-Learning.

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