Building skills under pressure – update from BILD anual event

by | Jul 16, 2010 | Articles

How do we build skills when under pressure? This was the subject that Laura Overton presented at this year’s BILD event held at the OU in Milton Keynes and discussed with BILD members on their online webinar on 16th of July.

You can see the slide deck here but this is a summary of the discussions that took place on the day!

7 challenges facing BILD members today:

  • We need to deliver more learning with less resources?
  • We need to respond faster to the business that is changing around us?
  • We  need to prove that we are relevant to business today if we are to grab their attention
  • We need to become more evidence based
  • We need to re-evaluate the metrics we use for talent managment and learning
  • We need to meet changing learner expectations
  • We need to be seen as a vehicle for change and not a cost centre

We discusssed the role of technology enabled learning as a means of supporting these challenges  – does technology add to the pressure that L&D are under or reduce it? The view was that once we learn how to embrace new ways of learning, the opportunities for change are released, equiping L&D staff to engage with business in new ways. The following areas were highlighted to build good practice

7 areas identified to support change

  • Get involved in benchmarking but do not benchmark against movable technology trends, instead look at impact.
  • Harnessing technology in a more meaningful way – sharing examples
  • Buidling credible conversations with management – learning to research the business challenges and ask meaningful questions.
  • Improving performance consulting ability to engage with business more meaningfully
  • Developing quick wins within the business
  • Work with the business to develop a few meaningful metrics & just focus on those
  • Use the TM best practice benchmarks to identify current areas of weakness and focus on those.

 

Other TM highlights from the BILD event included:

Immersive learning and serious games

We’ve previously featured research and articles on Immersive Learning and the use of games and virtual worlds in learning, and David Wortley, Serious Games Institute, provided further examples of how such technologies are being applied to many diverse areas of L&D. The example shown of ‘Physical Simulation’ was so life-like as to be somewhat unnerving! Technology is changing learners and David provide strong evidence on new ways of learning, new devices and new challenges. As he concluded – ‘Learning is being transformed from a transfer of existing knowledge by experts into a facilitated, self-directed discovery of new knowledge in collaboration with our peers.’ While David focused on what can be done today, Alan Fletcher , OU, took the audience through a whistle stop tour of what is possible. It is clear that the Knowledge Media Institute at the OU is involved in some extremely exciting research and it’s certainly worth taking a look at their website (www.kmi.open.ac.uk) to understand more about social semantics, virtual presence, ontologies, reasoning and Web 3.0!

Mobile learning

Geoff Stead, Tribal Group provided insight on how mobile learning is coming of age, sharing examples. Refreshingly his session recognised some of the inevitable compromises that have to be made in developing and distributing mobile content. It’s certainly worth taking a look at the MoLeNet (http://www.molenet.org.uk/) website for further insight on many of the current mobile learning projects that are underway. Interestingly Geoff sates that he’s still unsure if mobile learning can work if it’s unsupported, and our belief is that any learning using technology needs to be supported to maximise the benefits. Brian Bishop, Caspian Learning, used the Gartner Group ‘Hype Cycle’ to frame his presentation as he explored the emergence of technologies such as cloud computing, augmented reality and haptics along with some maturing technologies including Caspian Learning’s Thinking Worlds and evaluation models.

Peter Butler, BT

The BT Dare2share story is a great one which we’ve already featured at Towards Maturity (http://www.towardsmaturity.org/article/2009/03/20/bt-dares-share/), but it was refreshing to hear Peter talk candidly about the challenges that B/T face as they transform the business and how the imminent roll-out of Dare2share throughout the organisation will play a pivotal role in embedding learning.

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