Award Winning e-learning from Care Management Group

by | Dec 14, 2009 | Case Studies, Evidence for Change

How Care Management Group implemented e-learning from scratch, generating savings in excess of £300,000 per year.

Care Management Group is the winner of ‘The best e-learning project securing widespread adoption’ at the elearning Awards 2009, this compelling case study describes how they have successfully implemented ‘Fullfilling potential’ in their care-focused business.

The enthusiastic and widespread adoption of e-learning has transformed training provision and is delivering value across the entire business. The extent to which learning technologies have been adopted by this organisation is all the more remarkable when you consider the working environment.

Evidence for change

We are pleased to include Care Managemetn Group in our Evidence for Change programme as Fulfilling Potential has shown how e-learning can be enthusiastically adopted within a people-focused working environment, and can rapidly deliver significant business impact.

Costs of both staff training and covering staff whilst training have been cut considerably, realizing large savings for the company as a whole. The evidence speaks for itself:

  • Fulfilling Potential has cut costs by approximately 90%, and is already saving CMG over £300,000 per year (from the initial 6 modules alone)
  • The comparative cost of training for a single course has reduced by approximately £57,000 per module
  • The huge impact on staff can be seen by the fact that ‘Fulfilling Potential’ is on target to achieve 100% completion of all modules

This adoption of e-learning is delivering business benefits by improving efficiency, reducing costs, reducing risk and improving service quality. We hope it will help you build your case for business change!

You can download the full story below for details on how they achieved such great results in their first foray into using learning technologies. In the meantime, here are some hints and tips from their journey that we hope you will find useful!

Hints and Tips for getting it right first time

  • Realise that initial implementation will be a challenge
  • Think carefully about the kind of people you are expecting to use the new technology
  • Make sure that an accurate audit of current provision is undertaken
  • In depth and on-going consultation with stakeholders is vital
  • Integrate the new system around existing work patterns
  • The infrastructure needs to be solidly in place before implementation
  • Create an efficient communications plan that will reach every part of the target workforce
  • Set and manage expectations in line with corporate identity and philosophy
  • Efficient feedback methods are required throughout the process
  • A partner with plenty of experience always helps!

 

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