Driving Business Benefits: 2009 Annual Benchmark Report

Jan 28, 2009 | Annual Benchmark Reports

Driving Business Benefits – the UK’s comprehensive review of Learning Technologies at work was launched on the 28th January 2009.

This review is the 3rd in a longitudinal research series looking at trends ( see also  2005, 2007)  in the use of learning technologies in the business environment.  The work is supported by Becta as part of the  Next Generation Learning @ Work campaign.

It represents one of the most detailed studies to date into the ways that learning technologies are used in the business environment. The report highlights how organisations use and benefit from different types of e-learning, identifies critical success factors for e-learning success, and considers future trends.
The research included more than 300 organisations across both private and public sectors
Research aims:

1. To provide a snapshot of UK e-learning activity in the workplace at the end of a tumultuous year for employers.
2. To provide a benchmark for the activities that directly influence success.
3. To provide those new to learning technologies evidence to support their business case and inform their implementation planning.
4. To provide providers and policy makers with increasing awareness of business needs in this area

Definitions

For the purpose of this study, we define the term e-learning and /or learning technologies as: “the use of any technology across the learning process, including skills diagnostics, learning delivery, support, management (of earners and content), informal and formal learning”.

Driving Business Benefits FULL report:

Chapter 1 – Introduction

This review investigates the experiences of those investing in learning technologies at work – what are organisations doing? Why are some more successful than others and what contributes to their success?

Chapter 2 – Building the Business case

This chapter reviews the evidence that will help organisations build better business cases for learning technologies in 2009 by examining the drivers behind investment and the actual benefits that are being delivered. It also provides a benchmark for e-learning investment.

Chapter 3  – Trends in technologies and services

This chapter investigates the trends in the way that learning technologies are being used in the workplace. It considers how technology is used to support learners through the learning process and back at work.

Chapter 4 – Implementation

This chapter examines the ways that organisations are implementing learning technologies – what programmes are supported? Who is the audience? Where is learning offered? How is technology being used to support informal learning?

Chapter 5 – Barriers to success

This chapter reviews the top barriers to successful implementation and how they are changing over time.

Chapter 6 – Improving the Impact

This chapter analyses the habits of the highly successful implementations and reviews the specific actions that can be taken to help overcome obstacles and encourage engagement.

Driving Business Benefits Annex: Sector Perspectives

Provides a comparison of drivers, benefits, barriers, technologies, skills programmes and implementation strengths for the following sectors:

  • Education
  1. Public services
  2. Health
  3. Finance
  4. IT and Telecoms
  5. Professional and technical
  6. Service activities

The Research Summary, full report, sector perspectives, methodology and detailed slides from the launch presentation can be downloaded here.

If you have any questions or comments, do contact us via the suggestion or ask the expert box below.

If you would like to benchmark your own implementation against these results, do contact us at [email protected].

Download this report

Create an account or sign in to download this report and get instant access to:

  • L&D Benchmark Reports
  • In-Focus Reports
  • Sector Reports
  • Case Studies
  • Free Resources

About the Benchmark

The Towards Maturity Benchmark Study is an internationally recognised longitudinal study on the effective implementation of learning innovation based on the input of 5,800+ participants and 41,000 learners gathered since 2003. Towards Maturity continuously surveys and studies how people learn at work and the impact this has on organisational performance. By turning data into insights and insights into action, this research is used to help L&D leaders assess and improve the appropriateness, effectiveness and efficiency of their learning provision.

Get started with your own Benchmark

Our confidential Benchmark is free to utilise and takes 60 minutes to complete (just 20 minutes to update if you have completed it previously). Start your benchmark 

Download this report

Create an account or sign in to download this report and get instant access to:

  • L&D Benchmark Reports
  • In-Focus Reports
  • Sector Reports
  • Case Studies
  • Free Resources

Featured content

The Coaching Culture Story Revealed by Learner Intelligence

The Coaching Culture Story Revealed by Learner Intelligence

Qantas Airway, the flag carrier airline of Australia, is on a learning transformation journey.  Michelle Ockers, who recently partnered with Towards Maturity as an expert learning analyst, worked with Qantas as an independent strategic advisor in 2017.  She engaged Towards Maturity to help Qantas identify how they could create a modern and engaging learner experience.

Measuring the benefits of your communication and learning & development strategy

Measuring the benefits of your communication and learning & development strategy

Measuring the benefits of L&D and comms initiatives remains a challenge. Just one in eight learning and development professionals1 believe their organization measures the return on investment of learning programmes. Success can be measured either through quantitative measurement or qualitative change, but whatever approach is chosen, effective measurement is vital to ensure L&D and comms strategies are delivering on objectives and attract future investment.

Boost workforce development through microlearning

Boost workforce development through microlearning

Micro-learning delivers learning nuggets in easily digestible, bite-sized chunks. Learners can access micro-learning as they need it, on the job. Industry expert Josh Bersin describes micro-learning as an ‘amazing innovation’, explaining that microlearning platforms now let you manage the proliferation of video, assessment, and other small content objects with tools for curation, tracking, recommendations, and AI-based prescriptive learning”.

New research finds 54% of learning is still being conducted solely in the classroom – but change is needed for formal learning to remain effective

New research finds 54% of learning is still being conducted solely in the classroom – but change is needed for formal learning to remain effective

Towards Maturity delve deeper into the dichotomy L&D are facing between formal learning and the desire for increased accessibility and availability. Supported by ambassadors, Raytheon Professional Services, this brand new In Focus report uncovers new insight into the most effective ways to improve formal learning by exploring what successful organisations are doing differently.

More research

Driving Leadership Capability

Driving Leadership Capability

Drawing on 15 years of experience and independent data from over 700+ L&D professionals, 10,000+ learners and 200+ L&D leaders that took part in our 2018 Leadership Pulse survey, Towards Maturity and Skillsoft set to uncover real evidence to highlight where the best opportunities are to develop leadership capabilities.

L&D’s Relationship with Data

L&D’s Relationship with Data

What does L&D’s relationship with data look like today? With over 150 L&D leaders from a variety of sectors and organisations of all sizes taking part in the Towards Maturity L&D Data Pulse, this report analyses why it is important to use data effectively and outlines pathways to success and real impact.

Our Ambassadors

Our Supporters also influence Towards Maturity’s Benchmark and research, providing insights on future trends and practices that should be investigated.

Pin It on Pinterest