Kirklees Metropolitan Council

by | Jan 17, 2008 | Articles

In the 2007 e-learning Awards, Kirklees Metropolitan Council walked away with the award for the best example of supporting learners online.

The council had to roll out a new system to over 8000 users who all needed to get to grips with the system from day 1. The team needed a solution that was available, suitable for all levels, just in time, refreshing , engaging and that supported the learners by providing them the chance to ask questions.

This study highlights how the council

  • used tools to create learning interventions that were suited to their audience
  • Provided 24hr support
  • backed their programme with extensive marketing  and communication support

It also outlines the benefits of their implementation.


This article was originally created by the Work based e-learning project at e-skills UK and is reproduced with kind permission.

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