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The British Army compliance training goes mobile

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DateSeptember 13, 2013 Posted by: Marnie Threapleton   Keywords: award winning, compliance, culture, learner engagement, managing change, Mobile

E-Learning Awards 2012 Best Use of Mobile Learning Category was awarded to The British Army, in partnership with Intuition, for producing learning apps that allow its soldiers to use their own smartphones, whether in the comfort of their own homes or training outdoors.

As the millennium learner has joined the ranks of The British Army so its traditional methods of training soldiers have seen a radical shake up.  But it didn’t come without a number of considerable barriers to overcome, and this case study shows how The British Army produced a range of m-learning that met its compliance needs as well as the needs of the soldier in the field.

The British Army was looking for learning solutions that would be within budget targets whilst maintaining high quality learning to the audiences mandated by the organisation. They needed a solution that would make the process more efficient and the training more effective. They recognised the opportunity presented by leveraging the power and accessibility of smartphone devices for training deployment.

It is a significant undertaking by The British Army to ensure that all soldiers achieve compliance in their Military Annual Training Tests (MATTs) each year. MATTs is a statutory compliance course that each soldier must take on an annual basis and includes training in battlefield casualty drills, equality and diversity, law of armed conflict, security awareness and personal fitness training. Approximately 900,000 soldiers are mandated to take this every year. This accessibility and the ability to track and report on training usage made MATTs compliance training suitable subject matter.

The British Army’s objectives for mobile MATTs training were:

  • Inform and establish best training practices both within the Training Directorate and across the wider British Army
  • Develop an affordable training requirement in order to gain an effective military capability and ensure that each soldier is prepared and sustained to the requisite state of readiness
  • Evaluate the ease with which The British Army can deploy the learning materials via mobile devices
  • Identify if the participants have an appetite for learning through mobile devices by undertaking quantitative and qualitative research for the duration of the project
  • Depending on a successful outcome, build a training case for a larger scale deployment of mobile learning

Up against these needs, the developers faced considerable challenges from Subject Matter Experts, content sensitivity and security, and Army culture.

This is how they did it:

Click on the case study below to discover the full story of how they succeeded.

This case study has been independently investigated and developed by Towards Maturity as part of our Good practice Partnership with e.Learning Age and the e.Learning Awards..It was first published in e.Learning age Magazine in 2013

 

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